4.5 out of 5

"Spacious apartment close to beach and cafes, restaurants and surfers city centre " More

By a verified traveller on Fri 27 Jul 2018

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Hotel Description

GCHR Orchid Residences places you steps from Cavill Avenue and within a 15-minute stroll of Surfers Paradise Beach. Highlights at this property include 3 outdoor swimming pools, a restaurant, and an indoor swimming pool.

The restaurant, Catch Restaurant, is open for breakfast and dinner. Fix Cocktail Bar is the apartment's own cocktail bar. Enjoy the nightclub, 24-hour fitness centre, sauna, and kids' swimming pool. Other amenities include a coffee shop/café and laundry facilities. Breakfast is available daily between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute drive of this 4-star Surfers Paradise property include Sea World and Warner Bros. Movie World.

Premium Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Apartment 24105)

Bed Count 1 King Bed Maximum Occupancy 7 Max
AU$485 per night

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GCHR Orchid Residences ratings based on 19 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for GCHR Orchid Residences

Everyone (19)
5 out of 5
My family and I had a great time in this appartment. We will try make it a regular thing as we enjoyed our stay so much. Only negative was trying to work out how to turn on the cooktop but a minor detail really.

Posted by , from Byron Bay on 25 Sep 2018

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Comment from Hotel Management

25 Sep 2018 by Tim

Hi Trent, Thank you for the great review, I'm glad you had a great stay. We look forward to having you stay with us again soon.

4 out of 5
Beautiful accommodation!! Close to beach!! Just liked everything!

Posted by , from Melbourne on 14 Sep 2018

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Comment from Hotel Management

14 Sep 2018 by Tim

Thanks Divya, look forward to having you stay with us again.

5 out of 5
Spacious apartment close to beach and cafes, restaurants and surfers city centre

Posted by on 27 Jul 2018

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Comment from Hotel Management

30 Jul 2018 by Tim

Thank you for the great review, we really appreciate it.

5 out of 5

Great apartment, great view and great location

Loved our stay Amazing apartment and facilities In the middle of surfers

Posted by on 30 Jun 2018

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Comment from Hotel Management

3 Jul 2018 by Tim

Thank you for the great review.

5 out of 5
Amazing location and high quality furnishings. The room was a little noisy from street noise, but that's what you get for staying in the heart of Surfers Paradise!

Posted by on 6 Jun 2018

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Comment from Hotel Management

11 Jun 2018 by Tim

Thanks, it was great having you stay with us.

5 out of 5

Cozy apartment very handy to look for food

Very satisfied with this apartment, close to the beach, shops and restaurants.

Posted by on 26 Apr 2018

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Comment from Hotel Management

3 May 2018 by Tim

Thank you for the review. Look forward to the opportunity to host you again.

5 out of 5

Amazing Veiw and Location

Apartment was amazing. Located very central to all the surfers paradise action, tram station just downstairs. Very clean and comfortable - had everything we needed for a weekend away!

Posted by on 24 Apr 2018

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Comment from Hotel Management

25 Apr 2018 by Tim

Thanks Georgia it was a pleasure having you stay with us, all the best.

3 out of 5

Outstanding views, but noisy

Pros: the views
Cons: the knocking noise
The views were outstanding, but there was a consistent knocking noise in one of the bathrooms, that was heard for the entire stay. management were helpful although the problem could not be solved due to "it being a construction issue of the building" and were advised to close the door. I would use the services of this management team in the future but most defiantly NOT stay in this apartment.

Posted by on 23 Apr 2018

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Comment from Hotel Management

24 Apr 2018 by Tim

Thank you for the review. We actually escalated your concerns through the body corporate and believe the noise is now fixed. We look forward to hosting you again!!

5 out of 5
Great unit - would stay again. Amazing view and GCHR very organised and really easy to deal with.

Posted by on 12 Apr 2018

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Comment from Hotel Management

17 Apr 2018 by Tim

Thank you for the great review, we look forward to hosting you again.

2 out of 5

Bag drop service

Cons: provide bag drop service
I was shocked that there was no bag dropping service after checking out on my last day without any notification before I booked it. Goldcoast was my last day of my 12 day a visit in Australia(first time) because I thought i would do some shopping there and straight to the international airport afterwards with my two kids. However, I asked your staff , hotel's staff.. and finally on the second last day yr staff told me that i could drop the luggages at a shop ?! (insurance? reliability?) I would like to tell you that it really spoiled my holiday with unhappy ending.(my first time in Australia). Disappointments 1) I didn't go to the theme park we planned and we just visited the sea world nearby till 5 o'clock( actually we could leave at noon), since my friend's friend put our luggages in the his car; 2)we didn't do any shopping in goldcoast though. We just sat in Helesvale till 8:20 to get the train straight to the international airport. 3) I spent so much time and energy to solve the problem, however, the agent couldn't help, As an international tourist point, I was absolutely disappointed. If I had known that there was no bag drop service , I would not have booked your room for 3 nights. As an agent for Hilton residence, I hope you will improve your booking information, for example , tell the customer "no bag drop service" and provide "Bag drop servic. Last but not least, it would be appreciated if you could let me know your compensation plan within 7 days.

Posted by on 10 Apr 2018

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Comment from Hotel Management

13 Apr 2018 by Tim

Hi, we did let you know of the luggage storage facility 2 doors up that all our guests use and give us excellent feedback from. It is very cheap. The apartment you rented was an amazing ocean view apartment, and I am glad you enjoyed the nights there that you booked.

Property Features

GCHR Orchid Residences offers its guests 3 the outdoor swimming pools, an indoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A kid's pool, a nightclub, and a BBQ are also featured at GCHR Orchid Residences. A round-trip airport shuttle (available during limited hours) is available for a fee. Free self parking is available.

  • 30 guestrooms or units
  • Dining venue
  • Nightclub
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Self-service laundry
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Indoor pool
  • Children's pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

GCHR Orchid Residences offers 30 forms of air-conditioned accommodation with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. This accommodation offers separate living rooms. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Hairdryer
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy breakfast daily from 6:30 AM to 10 AM.

Catch Restaurant – This restaurant serves breakfast and dinner. Open daily.

The Food Store – This Cafe only serves light fare. Open daily.

Fix Cocktail Bar – On-site cocktail bar. Open daily.

The Deck Bar – This bar only serves light fare. Open daily.

Nearby Activities

3 the outdoor swimming pools are on site along with an indoor pool. In addition to a kid's pool, other recreational amenities include a sauna and a 24-hour fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 18

Special check-in instructions:

There is no front desk at this property. If you are planning to arrive after 6:30 PM, please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available during limited hours. Contact the property in advance to make arrangements.

Check-in for this property is based at a different location: Shop 2, 3142 Surfers Paradise Boulevard (Cnr Beach Road) Cosmopolitan Building, Surfers Paradise, QLD, 4217.

This property does not have a front desk. Guests arriving after 6:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered during limited hours. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 38.0 per day.
  • Cribs (infant beds) are available for AUD 13.0 per day.

Pets

  • No pets allowed, but service animals are welcome

Policies

Guests must contact this property in advance to reserve a crib (infant bed) or rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 99 per person (one way)
  • Crib (infant bed) fee: AUD 13.0 per day
  • Rollaway bed fee: AUD 38.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • GCHR Orchid Residences offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.