4.6 out of 5

"An older Hotel, spacious rooms with an amazing view in walking distance to the beach. Extremely clean. Chinese restaurant was excellent " More

By a verified traveller on Sun 19 Nov 2017

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Hotel Description

A luxury stay in Surfers Paradise awaits you at Crowne Plaza Surfers Paradise. You'll be 1.7 km (1 mi) from Surfers Paradise Beach and 1.8 km (1.1 mi) from Cavill Avenue. Highlights at this hotel include 3 restaurants, 2 outdoor swimming pools, and 2 bars/lounges.

LCD TVs with cable channels are featured in all 370 rooms, and you can enjoy furnished balconies, WiFi, and wired Internet. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Coffee/tea makers, free newspapers, and in-room massages are also available.

The restaurant, Relish Restaurant, is open for breakfast, lunch, and dinner. Enjoy the fitness centre, outdoor tennis court, spa tub, and pool loungers. Business travelers can take advantage of a meeting room and a business centre. Other amenities include WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Within a 30-minute drive of this 4.5-star Surfers Paradise hotel, attractions include Sea World and Warner Bros. Movie World.

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$132 per night

Superior Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Tower (Spa.)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Crowne Plaza Surfers Paradise ratings based on 3,036 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Excellent position close to beach amazing view

An older Hotel, spacious rooms with an amazing view in walking distance to the beach. Extremely clean. Chinese restaurant was excellent

Posted by , from Noosa on 19 Nov 2017

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5 out of 5

Nice hotel with great restarants.

I have stayed there a number of times now and each time the staff and facilities are top class.

Posted by , from Tewantin on 15 Nov 2017

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Comment from Hotel Management

17 Nov 2017 by Rooms Division Manager

Hi Peter, Thanks for your review. We are so pleased to read that you enjoy your stay each time with us. We hope to see you again soon!

5 out of 5

Great hotel in a very central location

Hotel staff were very helpful and friendly, everything was clean and well presented

Posted by on 12 Nov 2017

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5 out of 5

Beautiful food

Pros: size of room and meals
Cons: room décor requires updating
We had our wedding reception at the Crown Plaza, then called the Travelodge and we celebrated our 25th wedding anniversary back there last week, we had a lovely corner room, our Dinner was a seafood tower which was perfect and breakfast was a plentiful buffet, thankyou for a lovely stay

Posted by on 11 Nov 2017

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Comment from Hotel Management

18 Nov 2017 by Rooms Division Manager

Hi there, Thanks for your review! We are so pleased to read that you were able to celebrate your Anniversary where it all began! We can't wait to welcome you back next time!

5 out of 5

Lovely visit, lovely accommodation.

Pros: Comfort and convenience.
Cons: Found nothing to complain about.
Location: Caville Ave for night life and Pacific Fair or The Star Casino all in a few minutes of tram travel.
The Crowne Plaza Surfers Paradise is a wonderful place to stay. We had the package with the buffet breakfast and found that with a meal in the rotating restaurant on the top floor was amazing. Walk across the road and catch the tram to Pacific Fair which is huge and north to Caville Ave where everything is happening. The rooms, bed and bathroom were immaculate and comfortable. Will go there again and again. My husband and I stayed there for 3 nights and would have liked to stay longer. We are in our late 50's.

Posted by , from Brisbane on 11 Nov 2017

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Comment from Hotel Management

17 Nov 2017 by Rooms Division Manager

Hi Angela, Thank you for your fabulous review! We are so pleased to read that you enjoyed your stay with us and would love to return. We can't wait to see you next time!

5 out of 5

Awesome

Amazing experience and wonderful service and friendly staff.

Posted by , from Qld on 8 Nov 2017

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Comment from Hotel Management

17 Nov 2017 by Rooms Division Manager

Hi Mick, We are so glad to read that you enjoyed your stay with us! We hope to see you again soon!

4 out of 5
The room and stay was great We will be back thanks

Posted by on 5 Nov 2017

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Comment from Hotel Management

17 Nov 2017 by Rooms Division Manager

Thanks for your review! We can't wait to welcome you back next time!

5 out of 5

Wonderful

Pros: Staff were particularly helpful, and room was great, as was pool area.
Cons: The antipasto section of the 360 degrees restaurant would be improved by the addition of smoked salmon, cheeses, and salami, and prosciutto.
Location: Close to beach! Street noise from motor bikes (Sat pm) the only negative here.
Enjoyed our stay very much. I expect we will return.

Posted by on 5 Nov 2017

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Comment from Hotel Management

18 Nov 2017 by Rooms Division Manager

Hi there, Thanks for your review! We are so pleased to read that you enjoyed your stay with us! We can't wait to welcome you back next time!

3 out of 5

2nd floor

The room we had was on the second floor the bathroom reminded me of a hospital bathroom kind of a let down but otherwise the room was nice and the bed was comfy!

Posted by on 26 Oct 2017

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Comment from Hotel Management

30 Oct 2017 by Sunil - Rooms Division Manager

Hi john, Thank you for your review. We are glad to read that you found the room nice and the bed comfortable. We hope to welcome you back again soon.

5 out of 5
Tidy clean and quiet with good facilities and close to trams and beaches

Posted by , from Brisbane on 24 Oct 2017

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Comment from Hotel Management

26 Oct 2017 by Rooms Division Manager

Hi Colin, Thanks for your review. We are glad to read that you found the hotel convenient and the rooms comfortable. We hope to welcome you back again soon.

Property Features

Crowne Plaza Surfers Paradise offers its guests 2 the outdoor swimming pools, an outdoor tennis court, a jacuzzi, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are available in public spaces for a fee. A business centre and a meeting room are available. Tour or ticket assistance, multilingual staff, and a garden are also featured at the luxury Crowne Plaza Surfers Paradise. Parking is available for a fee.

  • 370 guestrooms or units
  • 26 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (20.2 km / 12.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crowne Plaza Surfers Paradise offers 370 forms of air-conditioned accommodation with minibars and a safe. Rooms open to furnished balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and a hairdryer. Surfers Paradise's hotel provides wired and wireless Internet access for a surcharge. LCD televisions come with Cable channels and pay-per-view films. Additionally, rooms include free newspapers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony (furnished)
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Relish Restaurant – Overlooking the pool, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Four Winds 360 Revolving – Overlooking the ocean and pool, this restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

This property accepts China UnionPay for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD32 per person (approximately)
  • Fee for in-room wireless Internet: AUD 19 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 19 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 19 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 19 per 24-hour period (rates may vary)
  • Self-parking fee: AUD15.00 per day
  • Valet parking fee: AUD25.00 per day
  • Rollaway bed fee: AUD65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Surfers Paradise Hotel
  • Crowne Plaza Surfers Paradise
  • Crowne Plaza Surfers Paradise Gold Coast
  • Surfers Paradise Crowne Plaza
  • Crowne Plaza Surfers Paradise Hotel Surfers Paradise

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.