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5.0 out of 5

"I honestly can't say I've enjoyed a hotel stay as much. From the spacious room, fabulous food, friendly attentive service to great location this hotel ... " More

By a verified traveller on Tue 23 Apr 2019

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Hotel Description

You'll be connected to a shopping center at The Westin Xian, and within a 20-minute stroll of Giant Wild Goose Pagoda and Tang Paradise. Highlights at this luxury hotel include 3 restaurants, a full-service spa, and an indoor swimming pool.

A relaxing day at Heavenly Spa can include massages, body wraps, and facials along with aromatherapy and Ayurvedic treatments. The restaurant, Five Zen5es, serves Chinese cuisine and is open for lunch and dinner. Mix Bar is the hotel's own lobby lounge. Enjoy the 24-hour gym, sauna, and kids' swimming pool as well as access to a playground. 16038 square feet (1490 square meters) of event facilities include 9 meeting rooms and a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also the convenience of free self parking.

With a stay at this 5-star Yanta Qu hotel, you'll be 3.8 km (2.4 mi) from Drum Tower and 4.9 km (3 mi) from Xi'an Jiaotong University.

Westin, Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$164* Per night/room 10 Apr. - 11 Apr.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 3 Bedrooms

Bed Count 3 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Xian ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Xian

Couples (2)
5 out of 5
I honestly can't say I've enjoyed a hotel stay as much. From the spacious room, fabulous food, friendly attentive service to great location this hotel has it all you will not be disappointed. We travel a fare bit and have been a member of another hotel chain for years but will definitely be changing if this is the level of service Westin offers. I hope this is a benchmark followed by other hotels in the group. There staff training is faultless. Will be back.

Posted by on 23 Apr. 2019

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5 out of 5
Pros: Location, friendly and well designed contemporary chinese style hotel
Cons: Low ceiling in guest corridors
Location: Just right
Facilities: Modern; Value: A steal; Service: Go the extra mile; Cleanliness: Immaculate; have recommended this hotel to others

Posted by , from Hong Kong on 23 Apr. 2014

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Property Features

The Westin Xian offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and 9 meeting rooms. Event space at this hotel measures 16038 square feet (1490 square meters) and includes a conference center. A children's pool, a sauna, and spa services are also featured at the luxury The Westin Xian. Limited free parking is available on a first-come, first-served basis. This 5-star Xi'an hotel is smoke free.

  • 321 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 16038 sq ft of conference space
  • 1490 sq m of conference space
  • Built in 2012
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Xi'an Station (8.9 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

The Westin Xian offers 321 accommodations with fireplaces and iPod docking stations. These individually decorated accommodations have separate dining areas. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Fireplace
  • Dining room
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Five Zen5es - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Mai - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Seasonal Tastes - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open 24 hours. Open daily.

Mix Bar - Onsite lobby lounge. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Westin Xian

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals not allowed
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 158 per person
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Hotel Xian
  • Westin Xian
  • Xian Westin
  • The Westin Xian China/Shaanxi
  • Westin Xian Hotel
  • The Westin Xian Hotel
  • The Westin Xian Xi'an
  • The Westin Xian Hotel Xi'an

You should know

  • Pool access available from 6 AM to 11 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.