4.6 out of 5

"Rooms are huge, one of the biggest units we have stayed in. " More

By a verified traveller on Mon 19 Mar 2018

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Hotel Description

A luxury stay in Urangan awaits you at Oceans Resort, an Ascend Hotel Collection Member. Within a 5-minute stroll you'll find Urangan Pier and Reefworld Aquarium within a 15-minute walk. Highlights at this beach resort include 2 outdoor swimming pools, 2 coffee shops/cafés, and a full-service spa.

All 80 rooms feature flat-screen TVs with satellite channels, and you can enjoy private spa tubs, washers/dryers, and free WiFi. Kitchens come equipped with refrigerators, microwaves, and stovetops, and room service is also available. Nice touches include jetted tubs and designer toiletries. Furnished balconies or patios, living rooms, and espresso makers are also available.

A day of pampering at Spa Botanica can include deep-tissue massages, body wraps, and body scrubs along with access to the sauna and spa tub. The bistro, Bayswater Bistro, is open for lunch and dinner. The resort's own bar/lounge is a nice place to enjoy a drink. Enjoy the health club, sauna, seasonal outdoor swimming pool, and kids' swimming pool. 11 square feet (1 square metres) of event facilities include conference centres, and other business amenities include limo/town car service. Added amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 11 AM. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 4.5-star Urangan resort include Hervey Bay Botanic Garden and Hervey Bay Historical Village Museum.

Suite, 1 Bedroom, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$136 per night

Suite, 2 Bedrooms, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Jetted Tub (Unserviced)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Bedroom, Jetted Tub (Unserviced)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 3 Bedrooms, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 3 Bedrooms, Jetted Tub (Unserviced)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Oceans Resort ratings based on 699 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Nice place

Rooms are huge, one of the biggest units we have stayed in.

Posted by on 19 Mar 2018

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4 out of 5

Great views

Clean and tidy apartment hotel. Fabulous pool facilities, perfect for adults and kids alike. Air con in second bedrooms would make it perfect.

Posted by , from Brisbane on 25 Feb 2018

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5 out of 5

nice and beautiful resort

We had a great time staying at oceans resort during our holiday visit to hervey bay and fraser island.

Posted by on 3 Feb 2018

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5 out of 5
Good Thanks It was clean and friendly. No problem at all. Pool was nice.

Posted by on 22 Jan 2018

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5 out of 5

beautiful views

Pros: the staff were so kind and attentive, the view was amazing and rooms were very functional but also relaxing
Cons: I would say maybe the outdoor furniture was a tad old and falling apart along with some appliances but that didn't trouble our stay at all
when I first booked this room I was expected pool views but later found we had an amazing view of the water it was the perfect getaway for my partner and I and we enjoyed the poolside in the sun.

Posted by , from Bundaberg on 18 Jan 2018

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4 out of 5

Enjoyable stay

Stayed 4 days after New Year really enjoyed the Hotel & the facilities - great location beautiful views of the water looking across to Fraser Island. Close walk to the famous Urangan Pier for a bit of fishing or just a morning stroll. Breakfast at Salt Cafe fantastic "Eggs Benedict" 10 out of 10 great friendly service. we were blessed with beautiful weather Great spot for a Family get away.

Posted by , from Brisbane on 9 Jan 2018

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Comment from Hotel Management

16 Jan 2018 by Oceans Management

Thank you for your feed back, we are glad you had such a wonderful stay and hope to see you again soon.

5 out of 5
Excellent location, view and amenities. Service was good. Very spacious.

Posted by , from Townsville, QLD on 27 Dec 2017

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Comment from Hotel Management

6 Mar 2018 by Manager

Thank you

4 out of 5

Lovely resort on the pier

Fabulous pools and amenities. Restaurant a little expensive but that is always the case at resorts. We stayed in a two bedroom apartment. Air con is definitely needed in the second bedroom, it was always hot in the kids room and a fan really wasn't enough. The stovetop needs to be bigger if families are cooking! Overall a wonderful place to stay, beautiful views, with a nice walk along the jetty and so close to Woolworths to do grocery shopping. Staff were very friendly indeed. Thank you for a great three nights to conclude our family holiday. We would return for sure!

Posted by , from Queensland on 23 Dec 2017

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5 out of 5

Nice hotel on the esplanade

A very comfortable and spacious room with very friendly staff

Posted by , from sunshine coast on 23 Dec 2017

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5 out of 5

Great location close to beach

Pros: Very clean and friendly
Location: It is in a very quiet not many activities nearby but you have the beach across the road to make own fun also a long jetty to walk on or fish from
Easy access to pool area from ground level rooms would be great for family with children great room had access to free movies ,had breakfast at salts cafe which the food and service was great had dinner at bayswater hotel staff were very friendly and polite Can't wait for a return holiday!!!!

Posted by , from Maryborough on 23 Dec 2017

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About the Oceans Resort, an Ascend Hotel Collection Member

Location 569 Charlton Esplanade, Urangan, QLD 4655

Property Features

Oceans Resort, an Ascend Hotel Collection Member offers its guests a full-service spa, 2 the outdoor swimming pools, a health club, and a sauna. There's a restaurant on site, along with 2 coffee shops/cafés. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A limo/town car service and meeting rooms are available. Event space at this resort measures 11 square feet (1 square metres) and includes conference centres. A kid's pool, a seasonal outdoor pool, and spa services are also featured at the luxury Oceans Resort, an Ascend Hotel Collection Member. Free self parking is available. This 4.5-star Urangan resort is smoke free.

  • 80 guestrooms or units
  • 5 levels
  • 2 coffee shops
  • 4 conference rooms
  • 11 sq ft of conference space
  • 1 sq. m of conference space
  • Built in 2007
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Children's pool
  • Separate living room
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Hervey Bay, QLD (HVB) (6.3 km / 3.9 mi)
  • Parking: Free self parking

Room Amenities

Oceans Resort, an Ascend Hotel Collection Member offers 80 forms of air-conditioned accommodation with private hot tubs and washers/dryers. Rooms open to furnished balconies or patios. This accommodation offers separate living rooms. 42-inch Flat-screen televisions come with satellite channels and first-run films. Accommodation at this 4.5-star resort has kitchens with full-sized refrigerators/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a jetted bath, designer toiletries, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe.

  • Private hot tub
  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Separate bedroom
  • Living room
  • Jetted tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • First-run films
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Espresso maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11 AM.

Bayswater Bistro – This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Salt Cafe – This café serves breakfast and lunch.

Room service (during limited hours) is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a health club and a sauna. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Segway rental/tour nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Spa Botanica has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Thai massage
  • Minimum age to access spa is 16
  • Sports massage
  • Massages


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 6 AM until 10 PM

Guests arriving after 9 PM Monday-Saturday or after 7 PM on Sunday must contact the property in advance to obtain check-in instructions. Contact details can be found on the booking confirmation.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.00 per night.
  • Cribs (infant beds) are available for AUD 10 per day.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Guests will be asked to pay the following charges at the property:

  • Deposit: AUD200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD10 and AUD30 for adults, and AUD10 and AUD30 for children (approximately)
  • Late check-out fee: AUD25
  • Crib (infant bed) fee: AUD10 per day
  • Rollaway bed fee: AUD45.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.