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"The hotel itself it not so bad. The rooms were fairly large and fairly comfortable, however things like a broken phone so we couldn't call down to th ... " More

By a verified traveller on Thu 28 Mar 2019

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Hotel Description

At The Collective Paper Factory you'll be 4.8 km (3 mi) from 5th Avenue and 5 km (3.1 mi) from Central Park. Highlights at this hotel include a restaurant, a nightclub, and a bar/lounge.

This business-friendly hotel offers a fitness center, a 24-hour front desk, and limo/town car service. Other amenities include WiFi in public areas, a conference center, and a microwave in a common area.

Attractions within a 10-minute drive of this 4-star Queens hotel include Broadway and Times Square.

Superior Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Room, 1 King Bed - Roll-in Shower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Manhattan Loft

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Collective Paper Factory ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Collective Paper Factory

3 out of 5
The hotel itself it not so bad. The rooms were fairly large and fairly comfortable, however things like a broken phone so we couldn't call down to the front desk, an iron without an ironing board, no convenient outlets for plugging things it made the room seem pretty cheap. The lighting is the bathroom was also pretty terrible. The elevator was also painfully slow. Finally, I misbooked my rooms because of confusion crossing the dateline, but despite their "free cancellation" policy they refused to cancel the last day.

Posted by on 28 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by TPF HOTEL

Dear guest, We are sorry to hear that you were not a 100% satisfied with your stay. There is always room for improvement and we value all constructive feedback that helps us providence our guests with a better property experience. Thank you for taking the time to share your experience with us.

About the The Collective Paper Factory

Location 37-06 36th street, Long Island City, NY 11101

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include 2 meeting rooms and limo/town car service. WiFi and wired Internet are available in public spaces for a fee. A nightclub, a fitness center, and a terrace are also featured at the business-friendly The Collective Paper Factory. This 4-star Long Island City hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 5 levels
  • Nightclub
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Long Island City Hunterspoint Avenue Station (2.5 km / 1.6 mi)
  • Metro station: 36 St. Station (Northern Blvd.) (0.2 km / 0.1 mi)

Room Amenities

The Collective Paper Factory offers 122 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The Collective Paper Factory has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Electrostatic spray is used for disinfection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay
  • Resort fee: USD 26.39 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Paper Factory
  • Paper Factory Hotel
  • Paper Factory Hotel Long Island City
  • Paper Factory Long Island City
  • The Paper Factory Hotel
  • The Collective Paper Factory Hotel
  • The Collective Paper Factory Long Island City
  • The Collective Paper Factory Hotel Long Island City

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.