- Disliked: Cleanliness, staff & service, property conditions & facilities
We went to this hotel on 8th August 2018 after booking it on Expedia. The pictures Expedia have for this hotel is about the same age as the hotel, 20 years old. The hotel is very different now. It is very run down, dirty and a lot of things are broken or not working, you can't sleep at night in some apartments due to a noise coming from an electric meter. The shower handle holders in the bathroom were half loose on the wall, the taps were in terrible condition. Every time one of us sat on the toilet, the toilet was moving around. The dining table was not stable at all, it was about to collapse when we touched it. The carpet in the apartment was probably the same age as the hotel and it was filthy. Our children kept falling in the pool area as the floors were dirty. A child guest was going around with a cigarette lighter trying to set fire on things and hotel management wasn't even stopping this.The hotel management does not look after this hotel. I added a lot of pictures on Google reviews, please look at them. We gave Expedia a call as soon as we arrived at this hotel after they didn't let us in our apartment for hours and seeing the condition of the hotel. Expedia have advised us to finish our holiday and we would be eligible for a compensation after our return. We did this and Expedia DID NOT offer us a compensation. We will never us Expedia again.