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4.4 out of 5

"The location is great and the snorkelling is excellent. The staff are fantastic. The resort needs some tender loving care. The gardens are well tender ... " More

By a verified traveller on Fri 26 Jan 2024

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Hotel Description

A family-friendly stay in Hideaway Island awaits you at Hideaway Island Resort. You'll be within a 20-minute walk of Port Vila Golf Country Club and 0.5 km (0.3 mi) from Mele Bay. Highlights at this beachfront resort include a private beach, a restaurant, and an outdoor swimming pool.

On the Beach is open for breakfast, lunch, and dinner. The resort's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the pool loungers along with access to boat tours and kayaking. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. There's also free self parking, along with the convenience of a free ferry terminal shuttle.

With a stay at this 3-star Hideaway Island resort, you'll be 3.3 km (2 mi) from Mele Cascades and 3.8 km (2.3 mi) from Wet N Wild Zorbing.

Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$93* Per night/room 30 Mar. - 31 Mar.

One Bedroom Oceanfront Villa with Private Pool

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

1 Bedroom Oceanside Villa

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Oceanside Bungalow

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Standard Bungalow

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hideaway Island Resort ratings based on 57 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hideaway Island Resort

Everyone (25) Couples (22) Family (9)
3 out of 5
The location is great and the snorkelling is excellent. The staff are fantastic. The resort needs some tender loving care. The gardens are well tendered, but the rest of the infrastructure needs work. Food is a bit hit and miss but there is a Beach Bar nearby thank goodness.

Posted by on 26 Jan. 2024

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Comment from Hotel Management

11 Mar. 2024 by Stellix

HI Renee,Appreciate your feedback as it helps to improve the standard of our services. Thank you again for choosing Hideaway Island Resort as your holiday destination and Yes, we understand about our food expenses.We are working and improving the standard of our accommodations and we doing our best for our Restaurant and Bar Services as well. Your feedback is important is on our list to work on our menu's.Thank you Kindly and looking forward to seeing you again.Tropical Regards,Stella

3 out of 5
Property is quite run down. Had a beachfront bungalow but the stairs leading down to the beach were so overgrown with weeds they couldn't be used. It would have taken an hour to give it a tidy up and make it usable, but they just hadn't done it. The decking of the cabin was rotten and dangerous. I stepped through the decking a couple of times and left (more) holes in it. The water coming out of the cold tap was black and there was no hot water on the first 2 nights. Hot water was adequate on 3rd night and cold water was clear on 3rd night. Staff were lovely and very helpful. Food from the restaurant was good.

Posted by on 28 Oct. 2023

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4 out of 5
The location is superb, the staff are very friendly and helpful and everything needed is provided. My only minor criticism is that bunk beds are not suitable twin share for seniors.

Posted by on 9 Sep. 2023

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4 out of 5
The storms and cyclones have taken a toll on the property and it is slowly returning to normal in Vanuatu time

Posted by on 20 Jul. 2023

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4 out of 5
The snorkelling is great and staying at the property allows you to have the reef to yourself for a couple of hours in the morning. The beach bungalow we stayed in has a great view and balcony but is old, no tv, internet available at the office but not the room and they give the first couple of days free then charge after that to use internet. One restaurant on the island, food can take a while so get orders in early and brekky costs a bit so recommend bringing some wheet bix and milk (adds up with the kids), but liked the place and the local people are lovely. There's a little shop off the island near the village which has waters, soft drink biscuits etc for better prices.

Posted by on 2 Jul. 2023

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4 out of 5
A lovely property that is trying to survive after cyclones and lockdowns. The staff are all so friendly and helpful. The property is clean. The food is generous and fabulous. The Snorkeling is wonderful, better than a lot of Islands. Hopefully maintenance and upgrades can be in their future plans.

Posted by on 15 Jun. 2023

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Comment from Hotel Management

18 Jun. 2023 by Stella

Thank you for your generous comment and for staying with us . We are looking forward to see you again.Cheers,Stella

3 out of 5
The local staff were excellent. They tried their best. The property is in a state of disrepair. Price is very expensive for what you get.

Posted by on 10 Jun. 2023

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Comment from Hotel Management

15 Jun. 2023 by Stellix

Thank you for staying with us. We are looking forward to see you again here for snorkeling.Thank youStella

4 out of 5
This is a gorgeous island. Accommodation is basic but very comfortable. Be aware there is no air conditioning when booking. It was clear that the resort has been severely impacted by Covid/cyclones but they are working very hard to rebuild. They only re-opened in December 2022. A very enjoyable place to stay. I would definitely recommend and would stay again. Do yourself a favour and stay here. The snorkelling directly out the front of the restaurant is some of the best we saw on our travels around Efate. Plus the underwater post office is a plus!

Posted by on 8 Feb. 2023

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5 out of 5

Posted by on 29 Jan. 2020

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5 out of 5

Posted by on 1 Sep. 2019

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Property Features

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Hideaway Island Resort with activities like snorkeling, scuba diving, and kayaking. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi is free in public spaces. This beach resort also offers an outdoor pool, a garden, and a terrace. Self parking is free. Smoking is allowed in designated areas at this 3-star Hideaway Island resort.

  • 1 floor
  • 27 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free ferry terminal shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Hideaway Island Resort offers 27 accommodations with safes and complimentary toiletries. Each accommodation is individually furnished and decorated. Housekeeping is provided once per stay.

  • Housekeeping (once per stay)
  • Safe
  • Toiletries (free)
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Food & Drink

Hideaway Island Resort has a restaurant serving breakfast, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 PM

Special check-in instructions:

Guests must transfer via boat and shuttle to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. The front desk is open daily from 8 AM - 8:00 PM. Front desk staff will greet guests on arrival.

To get to the property, guests need to transfer by boat and shuttle. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation. The front desk at this property is open daily from 8 AM - 8:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hideaway Island Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals not allowed
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 8:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hideaway Island Resort
  • Hideaway Island Port Vila
  • Hideaway Island Resort & Marine Sanctuary Vanuatu/Port Vila
  • Hideaway Island Hotel Port Vila
  • Hideaway Island Resort Resort
  • Hideaway Island Resort Hideaway Island
  • Hideaway Island Resort Resort Hideaway Island

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.