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"Such a beautiful place!
Staff were amazing, especially our butler Yid.
Yid made our stay a memorable one and helped me with my surprise proposal!
It w
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"
More
A luxury stay in Krabi awaits you at Phulay Bay, a Ritz-Carlton Reserve, a recipient of the prestigious Conde Nast Hot List award in 2010. Within just a 15-minute stroll, you'll find Tubkaek Beach and Hong Island. Highlights at this beach hotel include 5 restaurants, 2 bars/lounges, and a full-service spa.
A relaxing visit to Phulay Bay Spa can include deep-tissue massages, hot stone massages, and detox wraps along with access to the sauna and spa tub. The restaurant, Jampoon Restaurant, serves Mediterranean cuisine. Chomtawan is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, free kids' club, 24-hour gym, and sauna. 1076 square feet (100 square meters) of event facilities include a meeting room and a conference center, and other business amenities include a 24-hour business center. Plus you'll find free WiFi in public areas, a kids' swimming pool, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 11 AM. There's also free valet parking, along with the convenience of a free beach shuttle.
Attractions within a 30-minute drive of this 5-star Krabi hotel include Ao Nang Beach and Khlong Muang Beach.
Phulay Bay, a Ritz-Carlton Reserve ratings based on 1 Verified Reviews
Review Summary
5.0
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Phulay Bay, a Ritz-Carlton Reserve
Everyone (1)
5 out of 5
Such a beautiful place!
Staff were amazing, especially our butler Yid.
Yid made our stay a memorable one and helped me with my surprise proposal!
It was perfect.
Posted by Luke, from Sydney on 6 Sep. 2018
Was this review helpful to you?
Comment from Hotel Management
29 Sep. 2018
by Ruby
Dear Luke,
Thank you for taking the time to share your feedback. We are absolutely delighted that you had an amazing stay on such a momentous event with the help of Yid. I will certainly pass on your kind words to him.
Looking forward to welcoming you back in the near future.
Our best wishes,
Ruby Garcia
Director of Operations
Phulay Bay, a Ritz-Carlton Reserve
For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Phulay Bay, a Ritz-Carlton Reserve like a complimentary children's club and an outdoor pool. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a children's pool, a 24-hour health club, and a steam room. Self parking and valet parking are free. This 5-star Krabi hotel is smoke free.
1 floor
54 guestrooms or units
54 buildings
5 dining venues
2 bars or lounges
1076 sq ft of conference space
100 sq m of conference space
Built in 2009
Deli
Kid's club (free)
Supervised childcare (surcharge)
Cabanas on the beach (free)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Cabanas by the pool (free)
Poolside lounge chairs
Umbrellas for the pool
Business center (24 hours)
Conference center
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Library
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
Gift shop
Beauty salon
Newspapers in lobby (free)
Onsite shopping
Bellhop
No smoking on site
Bar on the beach
Bar by the pool
Swim-up bar
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Children's pool
Free WiFi
Children's club (free)
Snack bar/deli
Laundry facilities
In-room childcare (surcharge)
Free cribs/infant beds
DVD player
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Free self parking
, Free valet parking
Transport
Property shuttles: Free beach shuttle; airport shuttle and area shuttle
Parking: Free valet parking and self parking
Room Amenities
Phulay Bay, a Ritz-Carlton Reserve offers 54 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include day beds. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Krabi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Private balcony or patio
Sitting area
Pillowtop beds
Deep soaking tub
Minibar
Day bed
In-room dining (24 hours)
Television
Cable channels
Premium channels
Movies for purchase
DVD player
Espresso maker
Luxury bedding
Hypo-allergenic bedding
Down blanket
Pillow options
Separate shower and tub
Rainfall showerhead
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Nightly turndown service
Childcare in room (surcharge)
Hair dryer
Laptop safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Children's slippers
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
Jampoon Restaurant - This restaurant specializes in Mediterranean cuisine.
Lae Lay Pavilion - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Open daily.
Sri Trang - This restaurant specializes in Thai cuisine. Open daily.
Dining Beyond - This theme restaurant serves dinner only. Open daily.
Chomtawan - This beachfront bar serves lunch and dinner. Open daily.
24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 11
Outdoor treatment areas
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Ayurvedic treatments
Sauna in spa
Spa tub in spa
Massages
Minimum age to access spa is 16
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Steam room in spa
Thai massage
Reflexology
Detoxification wrap
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
Phulay Bay, a Ritz-Carlton Reserve offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 11 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for THB 4155.0 per night.
Free cribs (infant beds)!
Pet Policy
Pets and service animals are not allowed at Phulay Bay, a Ritz-Carlton Reserve
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
No lifts
Children stay free
Service animals not allowed
One child stays free
Debit cards
Staffed front desk
Smoke detector
Security system
Children stay free - maximum age 11
Credit card pre-authorisation
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Property follows sanitisation practices of Ecolab (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Property follows sanitisation practices of COVID-19 Guidelines (CDC)
Property follows sanitisation practices of COVID-19 Guidelines (WHO)
Fees
Guests will be asked to pay the following charges at the property:
Deposit: THB 3000.00 per night
New Year's Eve (31 December) Gala Dinner per adult: THB 32956
New Year's Eve (31 December) Gala Dinner per child: THB 16478 (from 4 to 11 years old)
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately THB 1413 for adults and THB 707 for children
Airport shuttle fee: THB 3884 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: THB 3884 (one way), (from 4 to 11 years old)
Rollaway bed fee: THB 4155.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Phulay
Phulay Bay
Phulay Bay Reserve
Phulay Bay Ritz-Carlton
Phulay Bay Ritz-Carlton Reserve
Phulay Bay Ritz-Carlton Reserve Hotel
Phulay Bay Ritz-Carlton Reserve Hotel Krabi
Phulay Bay Ritz-Carlton Reserve Krabi
Ritz-Carlton Phulay Bay
Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay, A Ritz Carlton Reserve Krabi, Thailand
Ritz Carlton Krabi
Phulay Bay
A Ritz-Carlton Reserve Krabi
Ritz Carlton Krabi
a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay a Ritz Carlton Reserve
You should know
Pool access available from 9:00 AM to 6:00 PM.
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.
Awards & Affiliations
Phulay Bay, a Ritz-Carlton Reserve is listed in the 2010 Condé Nast Traveler Hot List.
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Frequently Asked Questions
Phulay Bay, a Ritz-Carlton Reserve offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Phulay Bay, a Ritz-Carlton Reserve has a free self car park and free valet parking.
Yep, Phulay Bay, a Ritz-Carlton Reserve is a short 8-minute walk from Tubkaek Beach. Fun beach activities include yoga, snorkelling and scuba diving. You can also find boat tours.
Yep, Phulay Bay Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.
Phulay Bay, a Ritz-Carlton Reserve has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 9:00 AM to 6:00 PM. The property will be renovating one of the swimming pools from May 7 2024 until May 28 2024 (completion date subject to change).
Phulay Bay, a Ritz-Carlton Reserve features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.
A hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Phulay Bay, a Ritz-Carlton Reserve.
You bet! With amenities like a free kids' club and a children's pool, as well as children's slippers and childcare services in the guestrooms, it's no surprise Phulay Bay, a Ritz-Carlton Reserve is a hit with families.
No, but there are deep-soaking baths in the guestrooms.
Yep, buffet breakfast is available daily between 6:30 AM and 11 AM.
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?
Check-in begins at 3:00 PM. Check-out time is noon.
No, pets and service animals are not allowed.
There is a golf course next to Phulay Bay, a Ritz-Carlton Reserve.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
