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4.4 out of 5

"View and dinning excellent! " More

By a verified traveller on Tue 23 Jan 2024

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Mountain Heritage Hotel. Within a 10-minute stroll you'll find Blue Mountains Cultural Centre and Leura Mall within a 30-minute walk. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and free self parking.

A day of pampering can include facials and mani/pedis. The restaurant, Jamison Views Restaurant, serves local and international cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, seasonal outdoor swimming pool, and pool loungers. 3854 square feet (358 square meters) of event facilities include 5 meeting rooms and a conference center, and other business amenities include a business center. Plus you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of free extended parking.

With a stay at this 4.5-star Katoomba hotel, you'll be 2 km (1.2 mi) from Leura Cascades and 2.9 km (1.8 mi) from Three Sisters.

Heritage Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$229* Per night/room 9 Apr. - 10 Apr.

Mountain View Villa with Balcony and Spa

Bed Count 1 King Bed Maximum Occupancy 4 Max

Heritage Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Heritage Spa and Fireplace Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mountain View Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mountain Heritage Hotel ratings based on 431 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mountain Heritage Hotel

Everyone (184) Couples (195) Family (45)
4 out of 5
View and dinning excellent!

Posted by on 23 Jan. 2024

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3 out of 5
Heritage hotel with spectacular views & a nostalgic charm as well as pianist playing in the bar area to enjoy a drink & snack. Stayed 3 nights though overpriced. Unfortunately housekeeping was lacking as beds left unmade, dirty tea cups, snot on one of the pillow cases, carpet need a thorough clean to remove their odour.

Posted by on 11 Jan. 2024

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5 out of 5
A very pleasant venue and ambience. Excellent views of the Blue Mountains. The staff were all extremely friendly and courteous. Wonderful heritage experience.

Posted by , from Parkdale on 8 Jan. 2024

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5 out of 5
Everything was perfect except our stay too short. We're really loooking forward to going back. It's not often one experiences 'a perfect stay' with polite and authentic hospitality. Making one feel really special, still happens here!

Posted by on 16 Dec. 2023

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5 out of 5

Posted by on 10 Nov. 2023

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4 out of 5

Posted by on 8 Nov. 2023

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2 out of 5
We were welcomed in a very friendly manner by Nigel. The views from our room were wonderful. However, night roadworks outside kept us awake until 3am. The hotel should have been aware that this would be happening and made guests aware. After finally getting to sleep after 3am, we were then woken by music at 6:30am. We were above the restaurant and the music coming from the speakers in the restaurant ceiling, came up through the floorboards into our room. We informed attendant at checkout who was not interested and said "see you next time". We will not be back.

Posted by on 4 Nov. 2023

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5 out of 5
Old world charm in spades. Very authentic with very welcoming staff and great food.

Posted by , from Birkdale on 31 Oct. 2023

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5 out of 5
Authentic

Posted by on 30 Oct. 2023

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4 out of 5
Great old style character befitting this beautiful old property.

Posted by on 26 Oct. 2023

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About the Mountain Heritage Hotel

Location Apex & Lovel Streets, Katoomba, NSW 2780

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Dining venue(s)

Property Features

Mountain Heritage Hotel offers its guests a full-service spa, a fitness center, and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and 5 meeting rooms are available. Event space at this hotel measures 3854 square feet (358 square meters) and includes a conference center. A library, a terrace, and tour/ticket assistance are also featured at the luxury Mountain Heritage Hotel. Free self parking is available. This 4.5-star Sydney hotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3854 sq ft of conference space
  • 358 sq m of conference space
  • Built in 1908
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Katoomba Station (1.2 km / 0.8 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Mountain Heritage Hotel offers 41 air-conditioned accommodations with espresso makers and complimentary bottled water. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. 38-inch LCD televisions come with premium cable channels and first-run movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • First-run movies
  • Refrigerator
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.

Jamison Views Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 8:00 PM
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 45 for adults and AUD 25 for children
  • Early check-in fee: AUD 100.00 (subject to availability)
  • Late check-out fee: AUD 100.00 (subject to availability)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mountain Heritage Hotel Retreat
  • Mountain Heritage Hotel Retreat Katoomba
  • Mountain Heritage Retreat
  • Mountain Heritage Retreat Katoomba
  • Mountain Heritage Hotel Katoomba
  • Mountain Heritage Katoomba
  • Mountain Heritage Hotel Spa Retreat
  • Hotel Mountain Heritage Blue Mountains Katoomba
  • Hotel Mountain Heritage Blue Mountains
  • Mountain Heritage Blue Mountains Katoomba
  • Mountain Heritage Blue Mountains
  • Mountain Heritage Hotel
  • Mountain Heritage Hotel Hotel
  • Mountain Heritage Hotel Katoomba
  • Mountain Heritage Hotel Hotel Katoomba
  • Hotel Mountain Heritage Blue Mountains

You should know

  • The seasonal pool will open in November and close in March.
  • Pool access available from 8:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.