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The Royal Hotel

Hotel Class
3 out of 5
Photo gallery

Reviews

3.5 / 5Good
211 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Durban City Hall
    1 min walk
  • Popular Location
    Workshop Mall
    6 min walk
  • Popular Location
    Durban International Convention Centre
    12 min walk
  • Airport
    Durban (DUR-Durban Intl.)
    24 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-01-21. Try updating your dates to see prices for your trip.

    About this area

    Durban

    Located in Durban's Durban Central Business District neighborhood, The Royal Hotel is in the city center. UShaka Marine World is a popular attraction and the area's natural beauty can be seen at Durban Beach and Umhlanga Rocks Beach. Looking to enjoy an event or a game while in town? See what's happening at Moses Mabhida Stadium or Sahara Stadium Kingsmead.

    Popular Location

    What's nearby

    • Durban City Hall - 1 min walk
    • Workshop Mall - 6 min walk
    • Durban International Convention Centre - 12 min walk
    • Juma Mosque - 13 min walk
    • Sahara Stadium Kingsmead - 17 min walk

    Getting around

    • Durban (DUR-King Shaka Intl.) - 31 min drive

    Restaurants

    • Serves breakfast and dinner.

    About this property

    The Royal Hotel

    Along with a restaurant, this hotel has an outdoor pool and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a conference center, and self parking. All 206 individually decorated rooms feature free WiFi and minibars. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include room service and separate bathtubs and showers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Self parking: ZAR 70 per day
    Limited parking spaces
    Parking height restrictions apply
    Roundtrip airport shuttle (surcharge) during limited hours
    Airport shuttle on request
    Roundtrip train station shuttle (surcharge)
    Beach shuttle (surcharge)
    Cruise terminal shuttle (surcharge)
    Limo/town car service
    Theme park shuttle (surcharge)

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–10 AM: ZAR 165 for adults and ZAR 165 for children
    1 restaurant and 1 coffee shop/café
    1 bar
    Room service available

    Things to do

    Outdoor pool
    Spa services

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Laundry facilities
    Outdoor pool

    Conveniences

    ATM/banking services
    Banquet hall
    Elevator
    Reception hall

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Wedding services

    Languages spoken

    English

    Business services

    Business center
    Meeting rooms
    Conference center

    Outdoors

    Pool sun loungers
    Terrace

    Spa

    3 treatment rooms
    Couples treatment room(s)
    Massage/treatment rooms
    Spa open daily

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    In-room accessibility
    Wheelchair accessible (may have limitations)

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning
    Free cribs/infant beds

    Bathroom

    Free toiletries
    Hair dryer
    Separate bathtub and shower

    Entertainment

    42-inch flat-screen TV
    Satellite channels

    Food and drink

    Electric kettle
    Minibar

    More

    Connecting rooms available
    Desk
    Individually decorated
    Individually furnished
    Laptop-compatible safe
    Laptop-friendly workspace
    Phone
    5 - Excellent
    49
    4 - Good
    69
    3 - Okay
    54
    2 - Mediocre
    20
    1 - Poor
    19
    3.8
    Cleanliness
    3.5
    Service and Staff
    3.3
    Amenities
    3.4
    Property condition

    4/5 Good

    • Liked: Staff & service, property conditions & facilities
    • Disliked: Cleanliness

    Vintage style

    We had to pay R75 per day for parking and I was not told in advance. The carpet in my room(642) was dirty or stained. Otherwise I like the vintage and elegant decor. The porters were helpful. Great service at the restaurant.

    Stayed 3 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    My family and I had a wonderful time at the Royal. Reception was great; capacious rooms; ample parking; nice breakfast. Overall stay was excellent.

    Stayed 1 night in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities, room comfort

    The stay was fine but need to look at fixing their furniture in time before guests arrive.

    Stayed 5 nights in Dec. 2019

    3/5

    • Disliked: Cleanliness, property conditions & facilities

    Dissapointed

    It was fair but most amazing was scarcity of drinking water just a mere tap water n i had to complain first before they can cnhange our bedding....they just made the bed without changing sheets ,pillow cases n towels let alone refilling tea/coffee stuff n toiletries in the bathrooms n end up buying toilet paper .... remember we stayed 5 nights there but at after a reguested to speak to the manager everything was taken care of.Remember i syeyed in this hotel in 2015 but this year i dnt know what happened. During breakfast they end up counting food .i wonder why they accomodaye so many guest they cannot afford to feed them breakfast .

    Stayed 5 nights in Dec. 2019

    2/5

    • Disliked: Property conditions & facilities

    Pics online deceiving.Pool water was green & disgusting.Room wasn't set up as requested originally.Wifi in the room kept loosing signal.Tv in RM 643 wasn't clear but snowy.Breakfast at the cafe wasn't great.Hotel could do with an upgrade as it's definitely dated. Great location as it's close to transport an good surrounding shops/mall. Restoration definitely required in the city too.

    Stayed 2 nights in Dec. 2019

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