- Liked: Property conditions & facilities
- Disliked: Cleanliness, staff & service
Avoid this place
Cleanliness was all round disappointing.Same bedding for entire duration.Breakfast area waa dirty cutlery as well as dining area.
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Located in Durban, Al Hamra Hotel is in the suburbs. UShaka Marine World is a popular attraction and the area's natural beauty can be seen at Durban Beach and Umhlanga Rocks Beach. Durban Botanical Gardens and Mitchell Park Zoo are also worth visiting.
The staff is very friendly . The hotel has no proper television sets. Half the screen is misty. They only play Eastern channels. The air conditioning is not working. The lift smells of dust. The breakfast is the same thing everyday and the taste is bad. Sometimes they dilute juice with water. Limited parking and the hotel management parks anywhere irregardless, blocking cars for residents from coming in or going out. The front desk ladies need to be applauded, they know customer service.