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"Arriving more than six hours before check in time of 2pm and after a long arduous 14 hour flight, something had to give.
After some negotiation an up
...
"
More
A luxury stay in Dubai awaits you at Media Rotana. You'll be within a 15-minute walk of Jebel Ali Race Course and 4.2 km (2.6 mi) from Mall of the Emirates. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.
A day of pampering at Infinity SPA can include Thai massages, aromatherapy, and Ayurvedic treatments along with access to the sauna and spa tub. The buffet restaurant, Channels, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. NELSON'S gastro-pub is the hotel's own pub, serving drinks along with brunch and lunch. Enjoy the free kids' club, 24-hour gym, sauna, and pool loungers. 13455 square feet (1250 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free shopping center shuttle.
Attractions within a 10-minute drive of this 5-star Barsha Heights hotel include Dubai Marina Mall and Burj Al Arab.
Pros:The location of this hotel is excellent for road and metro links to access all of Dubai.
Cons:Cleaning and washing of the terrace seating, couch covers in particular are an absolute must do. They kill the experience in the current condition.
Location:The hotel it's a short taxi ride at little cost to either Souk Madinat, the Palm Jummeriah, JBR, Marina Mall and the Mall of the Emirates.
Arriving more than six hours before check in time of 2pm and after a long arduous 14 hour flight, something had to give.
After some negotiation an upgraded apartment was secured and made immediately available.
Although a little bit expensive, well worth it considering our physical condition.
In future an extra night in the original booking will be the order of the day, which would have seen a massive saving on the final bill.
Posted by Joe, from Scotland, UK on 6 Dec. 2017
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Comment from Hotel Management
9 Dec. 2017
by Sherif Madkour
Dear Joe,
Thank you for your review. We're very pleased to learn that you enjoyed your stay with us. We appreciate your constructive feedback with regards to the cleaning issues in our Terrace, and we apologize for the inconvenience that this has caused you. We will certainly take your comments in to consideration as we work on improving our services and facilities.
We hope your next stay with us is just around the corner.
Kind regards,
Sherif Madkour
General Manager
5 out of 5
Pros:Service and facilities
Cons:Expensive hotel restaurant
Location:Wonderful
Facilities: Outstanding; Value: Affordable; Service: Go the extra mile; Cleanliness: Immaculate;
very central to all ofthe highlights of dubai.
Posted by Rajeev, from Australia - QLD - Brisbane on 13 Sep. 2014
Media Rotana offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 13455 square feet (1250 square meters) and includes conference space. A 24-hour fitness center, spa services, and a terrace are also featured at the luxury Media Rotana. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Dubai hotel.
537 guestrooms or units
21 levels
2 buildings
3 dining venues
Meeting rooms
13455 sq ft of conference space
1250 sq m of conference space
Built in 2008
Deli
Kid's club (free)
Childcare (surcharge)
Towels for the beach
Poolside lounge chairs
Umbrellas for the pool
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Terrace
Beauty salon
Newspapers in lobby (free)
Television in lobby
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Bar or lounge
Bar by the pool
Internet
Available in all rooms:
Free WiFi
, Wireless internet access
, Internet access (surcharge)
Available in some public areas:
Free WiFi
, Free wired internet
Property shuttles: Free shopping center shuttle; airport shuttle and train station pick-up
Parking: Free valet parking and self parking
Room Amenities
Media Rotana offers 537 accommodations with minibars and safes. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Minibar
In-room dining (24 hours)
LCD television
Satellite channels
Microwave available
Coffee maker
Pillow options
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Nightly turndown service
Weekday newspapers (free)
Childcare in room (surcharge)
Hair dryer available
Safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Wardrobe or closet
Toothbrush and toothpaste
Change of towels (on request)
Change of bedsheets (on request)
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Channels - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Reservations are required.
Prego's Authemtic Italian - This fine-dining restaurant specializes in Modern European cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
NELSON'S gastro-pub - This pub specializes in international cuisine and serves brunch, lunch, and dinner. Happy hour is offered. Reservations are required. Open daily.
THE TERRACE Outdoor Loung - This poolside café specializes in international cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Connexions - This lobby lounge specializes in international cuisine and serves light fare only. Open daily.
Late night fare is available from 24-hour room service.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 4
Couples treatment rooms
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Ayurvedic treatments
Sauna in spa
Spa tub in spa
Minimum age to access spa is 16
Steam room in spa
Thai massage
Detoxification wrap
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Media Rotana offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for AED 150.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. The tax ID number is 100352023400003. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.
Children stay free
Parking height restrictions apply
Number of children who can stay for free – 2
Car recommended
State tax ID - 100352023400003
Debit cards not accepted
Staffed front desk
Carbon monoxide detector
Smoke detector
Long-term renters welcome
Security system
Children stay free - maximum age 12
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are not provided with hand sanitiser
Social distancing measures are not in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Property follows sanitisation practices of Ecolab (3rd party expert - Global)
Property follows sanitisation practices of SGS (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Comprehensive food waste policy
Comprehensive recycling policy
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: AED 20.00 per accommodation, per night
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately AED 95 for adults and AED 47.5 for children
Airport shuttle fee: AED 230 per person (one-way)
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: AED 150.0 per night
Credit card charges are subject to a surcharge of 5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Media Rotana
Media Rotana Barsha Dubai
Media Rotana Dubai Barsha
Media Rotana Hotel
Media Rotana Hotel Dubai Barsha
Rotana Dubai Barsha
Media Rotana Hotel Dubai
Media Rotana Dubai
Media Rotana, Barsha - Dubai Hotel Dubai
Media Rotana Hotel
Media Rotana Dubai
Media Rotana Hotel Dubai
You should know
Pool access available from 7:00 AM to 10:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions
Media Rotana offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Media Rotana has a free self car park and free valet parking. Onsite parking is limited.
The closest beach to Media Rotana is Marina Beach (4.4 km).
Yep, Infinity SPA is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.
Media Rotana has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 10:00 PM.
Media Rotana features a full-service spa, an outdoor pool and 3 restaurants.
You bet! With amenities like a free kids' club and kids' meals, as well as highchairs and childcare services in the guestrooms, it's no surprise Media Rotana is a hit with families.
Sure does, buffet breakfast is served daily from 6:30 AM to 10:30 AM.
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?
Check-in begins at 2:00 PM. Check-out time is noon.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
