"Lisa the manager was amazing she made our stay extra special. Our room was lovely thanks to Lisa for the upgrade. I recommend staying here. " More
The restaurant, Nick's Bistro, is open for breakfast and dinner. Enjoy the gym, spa tub, seasonal outdoor swimming pool, and pool loungers. Business amenities include meeting rooms, conference space, and a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Cooked-to-order breakfast is available daily between 7 AM and 9 AM.
Sights within a 10-minute walk of this 4.5-star Gisborne hotel include Gisborne Wine Centre and Tairawhiti Museum.
Emerald Hotel offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and meeting rooms are available. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the luxury Emerald Hotel. Self parking is free. This 4.5-star Gisborne hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Emerald Hotel offers 49 accommodations with DVD players and complimentary newspapers. Flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Gisborne hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 9 AM.
Nick's Bistro - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Special check-in instructions:
This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®