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4.0 out of 5

"I was disappointed with the cigarette smell in the room. Despite claims the room was 'non-smoking' the furnishings and bathroom had strong remnants o ... " More

By a verified traveller on Mon 23 Sep 2019

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Hotel Description

At Heliotrope Hotels you'll be within a 10-minute stroll of Teriade Museum and within 30 minutes of University of the Aegean. Highlights at this beach hotel include 2 restaurants, 4 bars/lounges, and free buffet breakfast.

KALLIROE is the hotel's own bar, serving drinks along with light fare. Enjoy the seasonal outdoor swimming pool, kids' swimming pool, and pool loungers. 7750 square feet (720 square meters) of event facilities include 5 meeting rooms and a conference center, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 4-star Lesvos hotel include Bus Station and Port of Mytilene.

Standard Side Sea View

Bed Count 3 Twin Beds Maximum Occupancy 3 Max
AU$129* Per night/room 29 Apr. - 30 Apr.

Exclusive Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Triple Sea View

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Heliotrope Hotels ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Heliotrope Hotels

Family (1)
4 out of 5
I was disappointed with the cigarette smell in the room. Despite claims the room was 'non-smoking' the furnishings and bathroom had strong remnants of cigarette odour. Ironically there was even an ashtray left on the balcony table. I had to leave doors and windows open. I expect guests still don't respect this rule. What is it with this ridiculous obsession with smoking in Greece? Deodorising the room furnishings is recommended. The lift also didn't work. You call the lift and then when you get in the power cuts out. The lift should be decommissioned, I expect it doesn't comply. Doubtful I'd stay here again. To be fair, the service, proximity to airport and parking convenience were all otherwise excellent.

Posted by on 23 Sep. 2019

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Comment from Hotel Management

2 Oct. 2019 by HELIOTROPE HOTEL

Dear Sir/ Madame Thank you very much for taking the time to post a review about your stay in our hotel. We are glad that you found our service excellent and you liked the proximity to airport as well as the parking space outside of the hotel. Smoking in the rooms is frowned upon but not every guest respects the non-smoking signs. Please, be sure that all your comments have already been taken under consideration in our continuous effort to improve. We hope to have the chance to welcome you back and show you what our hotel really has to offer Kind regards Heliotrope Hotel

Property Features

Heliotrope Hotels offers its guests a seasonal outdoor pool and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 7750 square feet (720 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Heliotrope Hotels. Free self parking is available. Smoking is allowed in designated areas at this 4-star Lesvos hotel.

  • 62 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 4 bars or lounges
  • 7750 sq ft of conference space
  • 720 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Heliotrope Hotels offers 62 accommodations with minibars and safes. Rooms open to furnished balconies. This Lesvos hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony (furnished)
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Electric kettle
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 8:00 AM to 10:00 AM.

Onsite venue - This beachfront restaurant specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

KALLIROE - This bar serves light fare only.

THALIA - This bar serves light fare only.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property Registry Number – 0310K014A010950
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heliotrope Boutique
  • Heliotrope Boutique & Resort Hotels
  • Heliotrope Boutique & Resort Hotels Lesvos
  • Heliotrope Boutique Lesvos
  • Heliotrope Boutique Resort Hotels Lesvos
  • Heliotrope Hotels Hotel Lesvos
  • Heliotrope Boutique Hotels Lesvos
  • Heliotrope Boutique Hotels
  • Heliotrope Hotels Hotel
  • Heliotrope Hotels Lesvos
  • Heliotrope Hotels Hotel
  • Heliotrope Hotels Lesvos
  • Heliotrope Hotels Hotel Lesvos

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.