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5.0 out of 5

"One of the best hotels that I have ever stayed in. " More

By a verified traveller on Tue 27 Sep 2016

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Hotel Description

Shangri-La Chengdu places you in the center of Chengdu, connected to a shopping center and within just a 15-minute stroll of Sichuan University and Jiuyan Bridge. Highlights at this luxury hotel include 2 restaurants, 2 coffee shops/cafes, and a full-service spa.

A day of pampering can include massages and body wraps along with aromatherapy and mani/pedis. The restaurant, Shang Palace, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, 24-hour gym, spa tub, and sauna. 32292 square feet (3000 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, a kids' swimming pool, and coffee/tea in a common area. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of free self parking.

Places within a 30-minute walk of this 5-star Chengdu City Centre hotel include Sichuan University and Wangjianglou Park.

Deluxe Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$151* Per night/room 19 May - 20 May

Horizon, Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Horizon, Room, 2 Single Beds, River View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Shangri-La Chengdu ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Shangri-La Chengdu

Everyone (1)
5 out of 5
One of the best hotels that I have ever stayed in.

Posted by , from Surfers Paradise on 27 Sep. 2016

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Property Features

Shangri-La Chengdu offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 32292 square feet (3000 square meters) and includes conference space. A children's pool, a spa tub, and a sauna are also featured at the luxury Shangri-La Chengdu. Free self parking is available. This 5-star Chengdu hotel is smoke free.

  • 1 building
  • 593 guestrooms or units
  • 36 levels
  • 2 dining venues
  • 2 coffee shops
  • Meeting rooms
  • 32292 sq ft of conference space
  • 3000 sq m of conference space
  • Built in 2007
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: South Railway Station (6.6 km / 4.1 mi)
  • Parking: Free self parking

Room Amenities

Shangri-La Chengdu offers 593 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Satellite television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

Shang Palace - This restaurant serves lunch and dinner.

Mooneys - Onsite restaurant.

Cafe Z - Onsite coffee shop.

Lobby Lounge - Onsite coffee shop.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 408.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Shangri-La Chengdu

Policies

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Contactless check-out is available.

  • Children stay free
  • Parking height restrictions apply
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • Car recommended
  • Staffed front desk
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 145.75 per person
  • Rollaway bed fee: CNY 408.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chengdu Shangri-la
  • Chengdu Shangri-la hotel
  • hotel Shangri-la Chengdu
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  • Shangri La Chengdu
  • Shangri La Hotel Chengdu
  • Shangri La Chengdu
  • Shangri-La Chengdu Hotel
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  • Shangri-La Chengdu Hotel Chengdu

You should know

  • Pool access is available 24-hours a day.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.