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"Arrived at this hotel only to be told I had to wait to check in as the person on duty had gone out to get some food, and no one else could help. I'd s ... " More

By a verified traveller on Tue 14 Jul 2015

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Hotel Description

Hilton Garden Inn Aberdeen City Centre puts you in the heart of Aberdeen, within a 20-minute stroll of popular places like Union Square Shopping Centre and University of Aberdeen. Highlights at this hotel include in-room free WiFi, free internet, and LCD TVs.

Native serves seafood and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Business amenities include meeting rooms and a 24-hour business center. Other amenities include a 24-hour gym, WiFi in public areas, and a snack bar/deli. There's also the convenience of free self parking.

Sights within a 15-minute walk of this Central Aberdeen hotel include Bon-Accord Centre and Aberdeen College.

Hilton Garden Inn Aberdeen City Centre ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hilton Garden Inn Aberdeen City Centre

Everyone (1)
3 out of 5

Left Waiting

Pros: Location was pretty good.
Cons: Service
Location: go to Old Aberdeen and find the 14c chapel. It's not on the map provided by the hotel so Apple maps is your friend.
Arrived at this hotel only to be told I had to wait to check in as the person on duty had gone out to get some food, and no one else could help. I'd say I waited over 15mins. Also the map provided to guests has no actual details of where things are in the town other than where the hotel is. They also charge for parking because they are a "City hotel" to quote the reception person (once she returned) and anyone can pay for a park. I thought paying as a hotel guest would be enough.

Posted by on 14 Jul. 2015

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About the Hilton Garden Inn Aberdeen City Centre

Location 31 St. Andrew Street, 31, Aberdeen, SCT AB25 1JA

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. WiFi is available in public spaces for a fee. The business-friendly Hilton Garden Inn Aberdeen City Centre also features a 24-hour fitness center, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. This Aberdeen hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2010
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Aberdeen Station (1.2 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Aberdeen City Centre offers 100 accommodations with MP3 docking stations and laptop-compatible safes. 32-inch LCD televisions come with pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Movies for purchase
  • Refrigerator
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Hilton Garden Inn Aberdeen City Centre has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Children stay free - maximum age 17
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Hotel Names

  • Hilton Garden Inn Aberdeen City Centre
  • Hilton Garden Inn Hotel Aberdeen City Centre
  • Hilton Garden Inn Aberdeen City Centre Hotel Aberdeen
  • Hilton Garden Inn Aberdeen City Centre Scotland
  • Hilton Garden Inn Aberdeen City Centre Hotel
  • Hilton Garden Inn Aberdeen City Centre Scotland
  • Hilton Garn Inn Aberen City
  • Hilton Aberdeen City Aberdeen
  • Hilton Garden Inn Aberdeen City Centre Hotel
  • Hilton Garden Inn Aberdeen City Centre Aberdeen
  • Hilton Garden Inn Aberdeen City Centre Hotel Aberdeen

You should know

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.