I booked one day too many (my mistake) and I tried to change it. I couldn't get through to the hotel by phone and by email I was told only Expedia could make changes. However Expedia couldn't get through by phone either. By that time I was into the deadline for changing. Furthermore I was a no show because I showed up 24 hours later than my original booking. Lots of blame to go around (I booked incorrectly, the hotel was unresponsive, Expedia failed to help me out).
In the end, the hotel gave me free breakfasts to more than make up for the extra money I had paid through Expedia.
The staff was very friendly and helpful, eg they lent me a phone charger for free and without signing for it.
Some things didn't work so well. At breakfast the coffee machine was on on some of the time only, and construction was going on right next door. The orange juice was canned. The price (130DKK) is a little steep. But the staff tried to please.
The rooms were clean when I arrived. I stayed a week, and by the time I left they could have done with some vacuuming.
One of two rooms had a view of the Sound which was very pleasant. The other looked out to the back. The location is quiet but once a week with quite noisy trash collection at 6am at the back.
All in all, I got value for money - let's not forget that this hotel is inexpensive for Denmark.