"This would be the best property I have stayed at, the staff were first class along with the entire property. The level of customer service was first c ... " More
This family-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. 850 square feet (79 square meters) of event facilities include a meeting room and conference space, and other business amenities include limo/town car service. Added amenities include laundry facilities and ski storage. Each morning free breakfast is served. There's also valet parking, along with the convenience of an airport shuttle.
In proximity to this 5-star Queenstown City Centre hotel you'll find The Remarkables Ski Area.
8 Oct. 2023 by Anna Gambini - Guest Services Manager
Hello Brendan,Thank you very much for your feedback. It is wonderful to hear that staff was a big reason for this. We have a fantastic team here across all departments so this means a lot, we will make sure to pass this on to them. We hope to host you again soon. Warm regards,
7 Aug. 2023 by Gabriela - Hotel Operations Manager
Hello Chris,Thank you so much for choosing us again for your Queenstown stay, and for your kind words. As always, it's a pleasure to host you and Des at our hotel. We hope to have the pleasure to welcome you to The Spire some time again in the near future.Warm regards,
16 Jul. 2023 by Guest Services
Hello MichaelThank you so much for your comment, we are glad to hear that you have a good time.We look forward to see you soon!All the best
26 Sep. 2022 by The Spire Hotel
We are pleased to hear you enjoyed your stay and found our team superb. The mattresses are of the highest Hotel quality but we appreciate your feedback.
16 Aug. 2022 by The Spire Hotel
Hi Peter, Thank you for taking the time to review The Spire Hotel, we will certainly pass on your kind words about the staff and The Grille restaurant. We are sad the hear the bar disturbed you over the weekend, should you ever need assistance with noise issues, we have staff available 24/7 who are more than happy to help. We hope you enjoyed your stay here in Queenstown overall, and wishing you safe travels back home. Kind Regards, Catherine Cassidy Guest Services Agent
12 Jun. 2022 by Guest Services
Hi Michael, Thank you for your 5/5 review. We hope to have you stay with again in the future. Warm regards, Guest Services
15 Nov. 2021 by Hotel Management
Hi Andre, Thank you for taking the time to review our hotel, we do appreciate your feedback. We are aware of the general wear and tear of the couches in some of the rooms and are currently in the middle of renewing all our couch covers. Regarding the aircon, we now have the new parts ordered and this issue is being corrected. Please accept our sincere apologies for the inconvenience this has caused you during your stay. When you book your next stay, please email us with a screenshot of this response, as we would like the opportunity to compensate you for the issues during your last stay; and to ensure you have the experience that we expect our guests to have. If you have any more concerns, please don't hesitate to contact us, and hopefully, we get to welcome you back to The Spire soon. Kind Regards, Rene de Lima Front Office Assistant Manager
29 May 2019 by James
Thanks for your review! Hope to see you again soon.
22 Oct. 2018 by James Cavanagh
Thanks for your review - hope to see you again.
21 Aug. 2018 by James Cavanagh
Thanks for the great feedback, see you again soon! Regards, James
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. For a fee, parking is available. This 5-star Queenstown hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Valet parking (surcharge)
The Spire Hotel Queenstown offers 10 accommodations with fireplaces and minibars (stocked with some free items). Rooms open to balconies. Beds feature pillowtop mattresses. 42-inch plasma televisions come with premium cable channels. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.
The Spire Hotel Queenstown has a restaurant on site.
Room service (during limited hours) is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.
The Spire Hotel Queenstown offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.
Official New Zealand Rating provided by Qualmark®