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4.8 out of 5

"Happy hour! Free wine, beer and snacks each day between 5 & 6 PM. Close to everything. Short walk to the Kiei Park where we got see 4 kiwi at close q ... " More

By a verified traveller on Sun 17 Dec 2023

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Hotel Description

A luxury stay in the heart of Queenstown awaits you at The Dairy Private Hotel by Naumi Hotels. You'll be 0.3 km (0.2 mi) from Skyline Queenstown and 2.5 km (1.6 mi) from Ben Lomond Walkway. Highlights at this eco-certified lodge include in-room free WiFi and LED TVs.

The Lounge is the lodge's own lobby lounge. Added amenities include free WiFi in public areas, a spa tub, and a snack bar/deli. Each morning continental breakfast is served between 8:00 AM and 10:00 AM. There's also the convenience of self parking.

Places within a 15-minute drive of this 4.5-star Queenstown City Centre lodge include Onsen Hot Pools and Amisfield.

Habitat Rooms

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$288* Per night/room 14 Apr. - 15 Apr.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Habitat Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Oasis Rooms

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Dairy Private Hotel by Naumi Hotels ratings based on 37 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Dairy Private Hotel by Naumi Hotels

Everyone (19) Couples (15) Family (4)
5 out of 5
Happy hour! Free wine, beer and snacks each day between 5 & 6 PM. Close to everything. Short walk to the Kiei Park where we got see 4 kiwi at close quarters, and other New Zealand birds and the Tuatara. Also the chairlift is close as well as a short walk to the centre of Queenstown and its foreshore. There is a bit of a hill, but careful planning of our path minimised this. There is a nice cosy lounge which gives it a homely feel. Rooms are well appointed if a little small, but hanging out in the lounge ameliorated this , and at happy hour we got to meet new people.

Posted by on 17 Dec. 2023

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Comment from Hotel Management

18 Dec. 2023 by Abhi

Kia ora Paul,Thanks a bunch for sharing your experience! We're delighted to hear you enjoyed our happy hour with free wine, beer, and snacks each day between 5 & 6 PM – it's always a great time to unwind.It sounds like you made the most of our central location, with a short walk to Kiei Park for some fantastic wildlife encounters and the convenience of the chairlift and Queenstown's center and foreshore. We appreciate your mention of the cozy lounge, which adds to the homely feel we strive for.While our rooms are well-appointed, we appreciate your feedback about the size. It's fantastic to hear that spending time in the lounge during happy hour provided a chance to meet new people and enhance your overall experience.We're grateful for your visit and look forward to welcoming you back for more happy hours and memorable moments!Ngā mihi

5 out of 5
This property exceded our expectations, the staff were friendly and helpful. Having luggage storage for a few days while we did a hike was excellent and the bags were already in our room on our return. We loved the extra little touches with the complimentary snacks and drinks in our room, along with a complimentary candy bar selection and free beverages for happy hour each day 5-6pm. Would suggest to any of my friends or family to stay there and would happily stay again!

Posted by on 1 Dec. 2023

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Comment from Hotel Management

4 Dec. 2023 by Abhi

Kia ora Taryn,Wow, thanks a million for the fantastic review! We're thrilled to have exceeded your expectations. It's awesome to hear that our friendly and helpful team made a positive impact on your stay.The fact that you enjoyed the extra touches, like complimentary snacks and drinks in your room, a candy bar selection, and the daily happy hour, means the world to us!Thanks for the glowing recommendation to your friends and family. We can't wait to welcome you back for another wonderful stay!Ngā mihi nui

5 out of 5
Excellent place to start. Clean and friendly

Posted by on 1 Nov. 2023

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Comment from Hotel Management

5 Nov. 2023 by Abhi

Kia ora Roger,Thanks a bunch for the kind words! We're thrilled to hear that you found our place excellent, clean, and friendly. That's just the way we like it! If there's anything else we can do to make your next stay even better, just give us a shout. Can't wait to welcome you back!Ngā mihi nui

5 out of 5
Absolute luxury. From start to finish this was a 5 star experience. The location, the decor, comfortable rooms, a happy hour, walking distance to everywhere. The most pleasant and accommodating staff that I have ever come across. It was my daughters birthday and they went out of their way to make it special for her. Highly recommended.

Posted by on 18 Sep. 2023

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Comment from Hotel Management

23 Sep. 2023 by Abhi

Kia ora Melanie,Wow, what a wonderful review! Thank you so much for your kind words. We're absolutely thrilled to hear that you had a 5-star experience with us.It warms our hearts to know that you found the location, decor, and rooms to be luxurious and comfortable. Our team takes great pride in ensuring every guest feels pampered, so it's fantastic to hear that you felt so well taken care of.We're honored to have been a part of your daughter's birthday celebration. Making special moments like these is what we're all about!Thank you for your high recommendation. We can't wait to welcome you back for another memorable stay.Ngā mihi nui

5 out of 5
Fantastic location, a nice and short easy walk up to the Skyline or a similarly short walk down to town centre. Friendly staff, nice size room (and bed) well looked after and modern, with a nice view of the town below and mountains in the background. Wee treats offered in room and guest lounge which added a nice touch and welcoming feel. Would definitely stay again

Posted by on 17 Sep. 2023

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Comment from Hotel Management

23 Sep. 2023 by Abhi

Kia ora Sara,Thanks a million for taking the time to share your experience! We're thrilled to hear that you enjoyed our prime location and found it convenient for exploring both the Skyline and the town center. It's fantastic to know that you appreciated our friendly team and felt well taken care of during your stay.We're delighted that you found the room size and bed to your liking, and that the modern amenities met your expectations. The view of the town and mountains is indeed something special, isn't it? We're glad it added to your experience.Those wee treats are a little touch of our hospitality – we're glad you enjoyed them!We can't wait to welcome you back on your next adventure. Until then, safe travels!Ngā mihi nui

5 out of 5
Funky, close to town, comfortable

Posted by on 15 Dec. 2021

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Comment from Hotel Management

16 Dec. 2021 by Emily

Thank you, We hope to see you again soon

4 out of 5

Posted by on 24 Mar. 2020

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5 out of 5
This was such a lovely place to stay at. The staff made us feel at home from the minute we booked with them. The service was exceptional and the food incredible! The room was clean, comfortable and well serviced. I will book here again when I return to Queenstown.

Posted by on 30 Nov. 2019

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5 out of 5
The staff were super friendly & helpful. Location was fabulous. 2min walk downhill to town. Exceeded our expectations 😃

Posted by on 18 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Ryan

Dear Guest, Thank you for your review! We hope to see you again soon.

5 out of 5
Amazing place to stay, awesome rooms and facilities. Greeting on arrival was the best I’ve ever experienced. Will definitely stay here again.

Posted by on 12 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Ryan

Dear Guest, Thank you for your review! We hope to see you again soon.

About the The Dairy Private Hotel by Naumi Hotels

Location 21 Brecon St., Queenstown, Otago 9300

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A spa tub, tour/ticket assistance, and multilingual staff are also featured at the luxury The Dairy Private Hotel by Naumi Hotels. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Dairy Private Hotel by Naumi Hotels was completed in July 2020. This 4.5-star Queenstown lodge is smoke free.

  • 13 guestrooms or units
  • 2 levels
  • Deli
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

The Dairy Private Hotel by Naumi Hotels offers 13 accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Stocked minibar (free)
  • LED television
  • Cable channels
  • Netflix
  • Electric kettle
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 10:00 AM.

The Lounge - Onsite lobby lounge. Happy hour is offered.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 6:00 PM
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Guest will receive an email before arrival 7 days
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Property does not require health documentation at check-in
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 per person
  • Self parking fee: NZD 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dairy Hotel
  • Dairy Private Hotel
  • Dairy Private Luxury
  • Dairy Private Luxury Hotel
  • Dairy Private Luxury Hotel Queenstown
  • Dairy Private Luxury Queenstown
  • Private Luxury Hotel
  • Dairy Private Queenstown
  • The Dairy Private Hotel
  • The Dairy Private Hotel by Naumi Hotels Lodge
  • The Dairy Private Hotel by Naumi Hotels Queenstown
  • The Dairy Private Hotel by Naumi Hotels Lodge Queenstown

You should know

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Boutique & Lodge property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.