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4.0 out of 5

"The Ritz was everything we expected of a hotel of this caliber. The room was very comfortable and had everything you would expect, the gym was great, ... " More

By a verified traveller on Mon 15 Jan 2018

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Hotel Description

A luxury stay in the heart of Berlin awaits you at The Ritz-Carlton, Berlin. Within steps you'll find Potsdamer Platz and Sony Center. Highlights at this eco-certified hotel include 2 restaurants, an indoor swimming pool, and a 24-hour gym.

The restaurant, POTS, serves German cuisine and is open for breakfast, brunch, lunch, and dinner. The Curtain Club is the hotel's own bar. 19375 square feet (1800 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Added amenities include free WiFi in public areas, a sauna, and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site.

Places within a short walk of this 5-star Mitte hotel include Mall of Berlin and Legoland Discovery Centre.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$496* Per night/room 15 Apr. - 16 Apr.

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Suite (Carlton)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penthouse, Multiple Beds (Ritz-Carlton,Club Lounge Access)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Club Suite, Multiple Beds (Club Lounge Access,Skyline View)

Bed Count 2 King Beds Maximum Occupancy 4 Max

The Ritz-Carlton, Berlin ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Ritz-Carlton, Berlin

Everyone (1)
4 out of 5

NYE in Berlin

Pros: The fascinates and location are first rate.
Cons: We booked the NYE dinner via email, and received a confirmation that we had a table. Come NYE and there is no record of our booking!!
The Ritz was everything we expected of a hotel of this caliber. The room was very comfortable and had everything you would expect, the gym was great, food and drinks were great, and on the whole the staff were fantastic. But, one glaring fault stops me giving this hotel 5/5. We booked the NYE dinner via email, and received a confirmation that we had a table. Come NYE and there is no record of our booking!! We had travelled from Australia, bringing formal clothes specifically for this dinner, only to miss out because of a booking mistake. While its human error, and I accept that 100%, it could have been handled better - surely an extra 2 guests at a buffet dinner could be accomadated?

Posted by , from Canberra, Australia on 15 Jan. 2018

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About the The Ritz-Carlton, Berlin

Location Potsdamer Platz 3, Berlin, BE 10785

Property Features

The Ritz-Carlton, Berlin offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 19375 square feet (1800 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury The Ritz-Carlton, Berlin. For a fee, parking is available. A complete renovation of The Ritz-Carlton, Berlin was completed in January 2019. This 5-star Berlin hotel is smoke free.

  • 1 building
  • 303 guestrooms or units
  • 19 levels
  • 2 dining venues
  • Meeting rooms
  • 19375 sq ft of conference space
  • 1800 sq m of conference space
  • Built in 2004
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Berlin Potsdamer Platz Station (0.1 km / 0.1 mi)
  • Metro station: Potsdamer Place U-Bahn (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Ritz-Carlton, Berlin offers 303 accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in January 2019.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

POTS - This restaurant specializes in German cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.

The Lounge - Onsite café. Open daily.

The Curtain Club - This bar specializes in international cuisine. Open daily.

Club Level - Onsite restaurant. Open select days.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 45.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 50.00 per accommodation, per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 55 for adults and EUR 19 for children
  • Self parking fee: EUR 50 per day (in/out privileges)
  • Valet parking fee: EUR 50 per day (in/out privileges)
  • Pet fee: EUR 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berlin Ritz Carlton
  • Ritz Carlton Berlin
  • Ritz Carlton Hotel Berlin
  • Ritz Carlton Berlin Hotel
  • Ritz-Carlton Berlin Hotel
  • Ritz-Carlton Berlin
  • The Ritz Carlton Berlin
  • The Ritz-Carlton, Berlin Hotel
  • The Ritz-Carlton, Berlin Berlin
  • The Ritz-Carlton, Berlin Hotel Berlin

You should know

  • Pool access available from 5:00 AM to 10:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key (Gronne Nogle)

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.