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4.4 out of 5

"Spacious, comfortable rooms. Very clean and quiet " More

By a verified traveller on Mon 26 Feb 2024

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Hotel Description

Eden Gateway Holiday Park places you in the center of Eden, within just a 15-minute stroll of Eden Golf Course and Aslings Beach. Highlights at this holiday park include free in-room WiFi.

You can enjoy flat-screen TVs with digital channels, featured in all 18 accommodations. Refrigerators, microwaves, and stovetops make in-room dining convenient. Housekeeping is not available.

Enjoy the seasonal outdoor swimming pool, kids' swimming pool, and pool loungers as well as access to bike rentals. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Places within a 30-minute walk of this 3.5-star Eden holiday park include Eden Killer Whale Museum and Cocora Beach.

Lookout Point Villa - 3 Berth (Double and Single Bed) - No Pets Allowed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$106* Per night/room 6 Apr. - 7 Apr.

Snug Cove - 6 Berth - No Pets Allowed

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Snug Cove Villa 4 Berth - No Pets Allowed

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Snug Cove with Spa - 6 Berth - No Pets Allowed

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Eden Monaro Pet Friendly Villa - 6 Berth

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Two Fold Bay Villa, 2 Bedrooms (4 people) - No Pets Allowed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Eden Gateway Holiday Park ratings based on 150 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Eden Gateway Holiday Park

Everyone (77) Couples (23) Family (40)
5 out of 5
Spacious, comfortable rooms. Very clean and quiet

Posted by on 26 Feb. 2024

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Comment from Hotel Management

27 Feb. 2024 by Team at Eden Gateway

Thank you for your great review. We are so happy you enjoyed your stay with us

4 out of 5
Lovely grounds with good amenities Sites to cater for all holiday options

Posted by on 13 Feb. 2024

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Comment from Hotel Management

17 Feb. 2024 by Team at Eden Gateway

Thank you Stuart we are glad you enjoyed your stay with us

5 out of 5

Posted by on 27 Dec. 2023

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Comment from Hotel Management

12 Jan. 2024 by Manager

Thank you for your great review we are really glad you enjoyed your stay with us

3 out of 5

Posted by on 20 Dec. 2023

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Comment from Hotel Management

18 Jan. 2024 by The Team at Eden Gateway

Thank you for your review

1 out of 5
The cabin we booked had a putrid smell. We refused to stay and departed immediately.

Posted by on 16 Dec. 2023

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Comment from Hotel Management

18 Dec. 2023 by The Team at Eden Gateway

We apologised for the smell and offered you an upgrade which you declined to take up

5 out of 5
The property is in a great location, with easy access to town, the beach, and everything around Eden. It's a very lovely holiday park to explore nature and listen to the birds singing while enjoying your coffee. The villa is quiet and beautiful, perfect for relaxing and getting away from all the stress at work 😁. However, our villa wasn't really clean; there was lots of dirt under the couch with some crumbs on the floor. My children also found dry food on the blanket and dirt on the bunk beds. We had to disinfect everything before using them. That's the only downside.

Posted by on 17 Nov. 2023

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Comment from Hotel Management

25 Nov. 2023 by The Team at Eden Gateway

Thank you Ana for your review of our park and your stay.I am sorry to hear you had a dirty cabin. We will definitely talk to housekeeping on this matter. Our apologies.Our housekeeping is usually 100%

5 out of 5
The lounge we stayed at is good value for money. Everything that is expected to get for this rate is available at the property: kitchen, tv, small balcony and lenty of sleeping space. It is great for the overnight stay, i wouldn't want to spend more than a couple of nights there though. There is no Netflix on the TV, and the WiFi details were not given to us, we have realised about it after 5pm when the office was already closed. I small inconvenience, but it would be simply fixed if the details were in the guest book

Posted by on 26 Sep. 2023

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Comment from Hotel Management

27 Sep. 2023 by The Team at Eden Gateway

Thank you Andrew for your good review and comments about your stay.Your Wifi code is stapled on to the corner of your map. We will take your thoughts of it being in the guest book.Thank you - we appreciate all feed back. Hope to see you in the future. Office closes at 5.30pm but the number on the door will always reach us.

4 out of 5
The property and grounds were neat and tidy. Only downfall was the mattresses in the cabin, especially the main bed was as hard as a rock and we couldn’t get any sleep. Not a good way to spend the night when you’re tired.

Posted by on 15 Sep. 2023

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Comment from Hotel Management

20 Sep. 2023 by The Team at Eden Gateway

Thank you for your feedback. We will look at the issue you have raised.

5 out of 5
Great unit. Very clean and tidy Recomend highly for familes with small childre

Posted by on 11 Sep. 2023

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Comment from Hotel Management

20 Sep. 2023 by The Team at Eden Gateway

Thankyou Gary, We are very pleased you enjoyed your stay.

5 out of 5
It’s a great little park bellbirds and kangaroos beautiful stuff and the ladies behind the desk are fantastic very friendly and helpful cabin was great value

Posted by on 26 Aug. 2023

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Comment from Hotel Management

26 Aug. 2023 by The Team at Eden Gateway

Thank you for your great review on your stay at Eden Gateway Markus.Yes we are very lucky to have the Bellbirds and Kangaroos living in the Park. Gives a great ambience .

About the Eden Gateway Holiday Park

Location 99 Princes Highway, Eden, NSW 2551

Property Features

Eden Gateway Holiday Park offers its guests a seasonal outdoor pool and a children's pool. Public spaces have free WiFi. A terrace, tour/ticket assistance, and barbecue grills are also featured at Eden Gateway Holiday Park. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Eden holiday park.

  • 1 floor
  • 18 guestrooms or units
  • 18 buildings
  • Built in 2005
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Eden Gateway Holiday Park offers 18 air-conditioned accommodations with shared/communal kitchens and complimentary toiletries. Full-sized refrigerators/freezers and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels.

  • Communal kitchen access
  • Flat-screen television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Kitchenware
  • Hair dryer available
  • Toiletries (free)
  • Air conditioning

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 PM

Special check-in instructions:

The front desk is open daily from 9:30 AM - 5:30 PM. If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:30 AM - 5:30 PM.
Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: AUD 25 per pet, per night, plus a deposit of AUD 25 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:30 AM
  • Front desk closes daily at 5:30 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: AUD 25 per stay
  • Pet fee: AUD 25 per pet, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eden Gateway Holiday Park Campground
  • Gateway Holiday Park Campground
  • Eden Gateway Holiday Park
  • Gateway Holiday Park
  • Eden Gateway
  • Eden Gateway Holiday Park Eden
  • Eden Gateway Holiday Park Holiday park
  • Eden Gateway Holiday Park Holiday park Eden

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in December and close in April.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Eden Gateway Holiday Park.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.