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4.7 out of 5

"We loved everything about our stay, our Accomodation was amazing, we didn’t want to go home! Feeding the Magpies and seeing the big male Kangaroo from ... " More

By a verified traveller on Tue 12 Mar 2024

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Hotel Description

A luxury stay in Hepburn Springs awaits you at Hepburn at Hepburn. Within steps you'll find Hepburn Regional Park and Hepburn Bathhouse & Spa within a 10-minute stroll. Highlights at this hotel include free self parking, and in-room kitchenettes and free WiFi.

This smoke-free hotel offers free WiFi in public areas, a terrace, and a garden. Added amenities include express check-out.

Places within a 15-minute walk of this 5-star Hepburn Springs hotel include Hepburn Mineral Springs Reserve and Portal 108.

Hepburn Villa

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$284* Per night/room 4 Apr. - 5 Apr.

Hepburn at Hepburn ratings based on 149 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hepburn at Hepburn

Everyone (48) Couples (94) Family (7)
5 out of 5
We loved everything about our stay, our Accomodation was amazing, we didn’t want to go home! Feeding the Magpies and seeing the big male Kangaroo from our balcony was fantastic! We will definitely stay there again, Thank You.

Posted by on 12 Mar. 2024

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Comment from Hotel Management

12 Mar. 2024 by Hepburn at Hepburn.

Hi Nada, thanks so much for your wonderful review! We're thrilled that you loved your stay with us, the amazing villa and hanging out with the neighbouring magpies and kangaroo. We can't wait to welcome you back! Kind regards, Hepburn at Hepburn.

5 out of 5
Serenity and room was wonderful

Posted by on 26 Jan. 2024

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Comment from Hotel Management

3 Mar. 2024 by Hepburn at Hepburn.

Hi Shaun, thanks so much for your great review! We're delighted that you loved the serenity and the villa. Kind regards, Hepburn at Hepburn.

5 out of 5
❤️❤️

Posted by on 26 Nov. 2023

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Comment from Hotel Management

28 Nov. 2023 by Hepburn at Hepburn

Hi Harpreet, thanks so much for your great review! Kind regards, Hepburn at Hepburn.

4 out of 5
No milk for coffee, no discount for the broken dishwasher. Beautiful room, fireplace warms up nicely, bed comfy, bathroom pretty amazing with all glass walls, nice quiet setting, nice views on balcony, narrow parking, receptionist welcoming, would stay again.

Posted by on 19 Nov. 2023

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Comment from Hotel Management

19 Nov. 2023 by Hepburn at Hepburn

Hi Karl, thanks so much for your great review! We're so happy that you enjoyed the beautiful villa, gas log fire, comfy bed, amazing bathroom and that our staff were so welcoming. There is milk in one of the 2 fridges, so sorry that you didn't find it (we wish you had asked us and we would have helped you find it). Apologies for the dishwasher not working, we did leave you a complimentary box of chocolates. Kind regards, Hepburn at Hepburn.

5 out of 5
The villa was great. Clean and everything I needed was there

Posted by on 15 Sep. 2023

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Comment from Hotel Management

18 Sep. 2023 by Hepburn at Hepburn

Hi Dan, thanks so much for your great review! We're so happy that you had a great stay with us. Kind regards, Hepburn at Hepburn.

5 out of 5
The fire was on when we arrived which was a welcoming touch Decor was very cosy but modern Would like to see more sustainable packaging of the toiletries.Throw away containers being used in such a beautiful space doesn’t sit well Apart from that the stay was perfect😀

Posted by on 24 Aug. 2023

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Comment from Hotel Management

24 Aug. 2023 by Hepburn at Hepburn

Hi Victoria, thanks so much for your great review! We're delighted that you had a perfect stay in our cosy, modern villa. Thanks for your feedback also, we are always looking to make our guest's experience more enjoyable, and how we can be a more sustainable hotel. Kind regards, Hepburn at Hepburn.

5 out of 5
Lovely place to stay

Posted by on 2 Aug. 2023

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Comment from Hotel Management

2 Aug. 2023 by Hepburn at Hepburn

Hi David, thanks so much for your great review! Kind regards, Hepburn at Hepburn.

5 out of 5
This property was perfect for a winters break ,they had turned on the fire for us prior to our arrival and the over all experience was magnificent . We WILL be staying there again .

Posted by on 24 Jul. 2023

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Comment from Hotel Management

24 Jul. 2023 by Hepburn at Hepburn

Hi Gregory, thanks so much for your fantastic review! We're delighted that you had a perfect winters break with us, and a magnificent experience...we can't wait to welcome you back! Kind regards, Hepburn at Hepburn.

5 out of 5

Posted by on 15 May 2023

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Comment from Hotel Management

16 May 2023 by Hepburn at Hepburn

Hi Bevan, thanks so much for your great review! Kind regards, Hepburn at Hepburn.

5 out of 5

Posted by on 30 Apr. 2023

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Comment from Hotel Management

24 May 2023 by Hepburn at Hepburn

Hi Aleksandar, thanks so much for your great review! Kind regards, Hepburn at Hepburn.

Property Features

As a guest of Hepburn at Hepburn, you'll find a terrace, a garden, and express check-out. WiFi is free in public spaces. Self parking is free. This 5-star Hepburn Springs hotel is smoke free.

  • 14 guestrooms or units
  • Built in 2010
  • Front desk (limited hours)
  • Express check-out
  • Terrace
  • Garden
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Daylesford Station (5.1 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Hepburn at Hepburn offers 14 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. Accommodations at this 5-star hotel have kitchenettes with stovetops, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 42-inch flat-screen televisions come with satellite channels and Netflix. Additionally, rooms include hair dryers and irons/ironing boards.

  • In-room kitchenette
  • Private balcony
  • Pillowtop beds
  • Jetted tub
  • Flat-screen television
  • Satellite channels
  • Netflix
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Separate shower and tub
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open daily from 10:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 10:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Front desk opens daily at 10:00 AM
  • Front desk closes daily at 5:00 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hepburn Hepburn Hotel
  • Hepburn Hepburn Hotel Hepburn Springs
  • Hepburn Hepburn Resort Hepburn Springs
  • Hepburn Hepburn Hepburn Springs
  • Hepburn Hepburn Hepburn Sprin
  • Hepburn at Hepburn Hotel
  • Hepburn at Hepburn Hepburn Springs
  • Hepburn at Hepburn Hotel Hepburn Springs

You should know

  • Children 17 years old and younger aren't allowed at this property.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.