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Reviews

4.4 / 5Excellent
199 reviews

Amenities

  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Tower City Center
    2 min walk
  • Popular Location
    Horseshoe Casino
    4 min walk
  • Popular Location
    JACK Cleveland Casino
    5 min walk
  • Airport
    Cleveland, OH (CLE-Hopkins Intl.)
    15 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-02-26. Try updating your dates to see prices for your trip.

    About this area

    Cleveland

    Located in Cleveland, The Ritz-Carlton, Cleveland is in the business district and connected to a shopping center. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights, and some of the area's popular attractions include Greater Cleveland Aquarium and Cleveland Metroparks Zoo. Looking to enjoy an event or a game? See what's going on at Rocket Mortgage FieldHouse or Progressive Field. Our guests love the hotel's location for the sightseeing.

    Popular Location

    What's nearby

    • Tower City Center - 2 min walk
    • Horseshoe Casino - 4 min walk
    • JACK Cleveland Casino - 5 min walk
    • Rocket Mortgage FieldHouse - 6 min walk
    • Public Square - 6 min walk

    Getting around

    • Tower City-Public Square Station - 1 min walk
    • Cleveland Station - 5 min drive
    • Cleveland, OH (CLE-Hopkins Intl.) - 15 min drive

    About this property

    The Ritz-Carlton, Cleveland

    Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite. All 206 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as refrigerators and coffee makers. IPod docks and 24-hour room service are standard, as are LED TVs with satellite channels.

    Property amenities

    Internet

    Available in all rooms: WiFi (USD 14.95 per day)

    Parking and transportation

    Valet parking: USD 40 per night
    Limo/town car service

    Food and drink

    Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: USD 16-18 per person
    1 restaurant
    1 bar
    24-hour room service
    Coffee/tea in common area(s)

    Things to do

    24-hour fitness center

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Refrigerator
    Rollaway/extra beds (surcharge)

    Conveniences

    Ballroom
    Banquet hall
    Elevator
    Free newspapers in lobby
    Gift shop/newsstand
    Reception hall

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Multilingual staff
    Porter/bellhop
    Turndown service
    Wedding services

    Languages spoken

    Arabic
    English
    French
    German
    Spanish

    Business services

    11 meeting rooms
    Business center
    Conference space

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Braille signage
    In-room accessibility
    Roll-in shower
    Visual alarms in hallways
    Wheelchair-accessible business center
    Wheelchair-accessible fitness center
    Wheelchair-accessible path of travel
    Wheelchair-accessible registration desk
    Wheelchair-accessible restaurant

    More

    Fireplace in lobby
    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Fan
    Free cribs/infant beds
    Heating
    Linens
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Designer toiletries
    Hair dryer
    Shower/tub combination
    Towels

    Entertainment

    Cable/satellite channels
    iPod dock
    LED TV
    Netflix
    Pay movies
    Premium channels

    Food and drink

    Coffee/tea maker
    Minibar
    Refrigerator

    More

    Desk
    Free newspapers
    Iron/ironing board
    Laptop-compatible safe
    Phone
    Slippers
    Turndown service
    4.4

    Excellent

    5 - Excellent
    129
    4 - Good
    45
    3 - Okay
    14
    2 - Mediocre
    6
    1 - Poor
    5
    4.7
    Cleanliness
    4.6
    Service and Staff
    4.8
    Amenities
    4.4
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    Amazingly attentive and helpful staff. Great experience all around!

    Stayed 1 night in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Professional and courteous staff that exhibit anticipatory service.

    Stayed 1 night in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Location, easy access to surrounding attractions, good security

    Stayed 1 night in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Dec. 2019

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