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Reviews

4.2 / 5Very Good
2,129 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Cleveland Public Library
    1 min walk
  • Popular Location
    Public Square
    3 min walk
  • Popular Location
    Cleveland Arcade
    4 min walk
  • Airport
    Cleveland, OH (CLE-Hopkins Intl.)
    16 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-02-17. Try updating your dates to see prices for your trip.

    About this area

    Cleveland

    Located in Cleveland's Gateway District neighborhood, Hyatt Regency Cleveland At The Arcade is in the business district and near a metro station. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights, and some of the area's popular attractions include Greater Cleveland Aquarium and Cleveland Metroparks Zoo. Looking to enjoy an event or a game? See what's going on at Rocket Mortgage FieldHouse or Progressive Field. Our guests appreciate the hotel's central location.

    Popular Location

    What's nearby

    • Cleveland Public Library - 1 min walk
    • Public Square - 3 min walk
    • Cleveland Arcade - 4 min walk
    • Horseshoe Casino - 5 min walk
    • JACK Cleveland Casino - 6 min walk

    Getting around

    • Tower City-Public Square Station - 9 min walk
    • Cleveland Station - 15 min walk
    • Cleveland, OH (CLE-Hopkins Intl.) - 18 min drive

    Restaurants

    • 1890 Restaurant – Restaurant offering American cuisine. Serves breakfast and lunch daily. Kids' menu available.
    • 1890 Lounge – Bar offering American cuisine. Serves dinner and light fare daily, happy hour available.
    • 1890 Coffee Bar – Coffee shop offering American cuisine. Open daily.

    About this property

    Hyatt Regency Cleveland At The Arcade

    A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a 24-hour business center, and valet parking. All 293 rooms feature modern comforts like LCD TVs with cable channels, free WiFi, and iPod docking stations. Other amenities available to guests include room service, coffee makers, and down comforters.

    Awards and affiliations

    • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Valet parking: USD 39 per night

    Food and drink

    Breakfast available for a fee: USD 4-18 per person
    1 restaurant and 1 coffee shop/café
    1 bar
    Room service available

    Things to do

    Fitness center
    Spa services

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Laundry facilities
    Rollaway/extra beds (surcharge)

    Conveniences

    ATM/banking services
    Ballroom
    Elevator
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    24-hour business center
    Computer station
    Meeting rooms
    Conference space (7100 square feet)

    Spa

    Facials
    Manicures and pedicures
    Massage - deep-tissue
    Massage - Swedish

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Braille signage
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Down comforter
    Free cribs/infant beds
    Heating (climate-controlled)
    Hypo-allergenic bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Designer toiletries
    Hair dryer

    Entertainment

    37-inch LCD TV
    Cable channels
    iPod dock
    Pay movies
    Premium channels

    Food and drink

    Coffee/tea maker

    More

    Connecting rooms available
    Desk
    Iron/ironing board
    Laptop-compatible safe
    Phone
    4.2

    Very Good

    5 - Excellent
    1,075
    4 - Good
    646
    3 - Okay
    259
    2 - Mediocre
    107
    1 - Poor
    42
    4.4
    Cleanliness
    4.4
    Service and Staff
    4.1
    Amenities
    4.3
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Centrally located. Very intriguing and unique hotel. Sheets were loud maybe due to they were new? Mattress was comfortable and room was clean upon arrival.

    Stayed 1 night in Feb. 2020

    3/5

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The property is great. I would give Expedia a poor rating though. We did not get our requested room. The hotel clerk indicated that Expedia waited two days to notify them of our reservation, the morning of our arrival date, causing an overbooking situation. So our king room was given up and we got two full beds.

    Stayed 1 night in Feb. 2020

    4/5 Good

    • Liked: Staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Fantastic location. Tall ceilings in the rooms. Comfortable beds. The only thing that was frustrating is that someone tried to get into our room at 8:30am...there wasn’t a knock , but they were blocked by the latch. It’s startled us and we could never get back to sleep despite having a late check out. Another bizarre instance is that We had a maintenance man go up the elevator with us late in the night(2:45am) it made us uncomfortable because we didn’t need his assistance and he was only using the elevator with us (two female travelers) . He winked at us as We got off on our floor...I had wished we said a different floor for safety reasons. He didn’t need to go on the elevator with us for any reason. Otherwise- lovely hotel in a great central location. Quick Uber ride to the Agora theater which is why we came to town.

    Stayed 1 night in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This place has a lot of history. It is a very unique place to stay. Plenty around you to do. Also a lot of great food places to try. My favorite was the chocolate bar inside the hotel. The staff very friendly and helpful. We will definitely come back and stay again.

    Stayed 1 night in Feb. 2020

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