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Reviews

4.3 / 5Excellent
1,716 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Gym

Map

What's nearby

  • Popular Location
    Cleveland Arcade
    2 min walk
  • Popular Location
    Cleveland Public Library
    4 min walk
  • Popular Location
    Horseshoe Casino
    6 min walk
  • Airport
    Cleveland, OH (CLE-Hopkins Intl.)
    15 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-02-24. Try updating your dates to see prices for your trip.

    About this area

    Cleveland

    Located in Cleveland's Gateway District neighborhood, Holiday Inn Express Cleveland Downtown is in the city center and near a metro station. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights, and some of the area's popular attractions include Greater Cleveland Aquarium and Cleveland Metroparks Zoo. Looking to enjoy an event or a game? See what's going on at Rocket Mortgage FieldHouse or Progressive Field. Our guests appreciate the hotel's central location.

    Popular Location

    What's nearby

    • Cleveland Arcade - 2 min walk
    • Cleveland Public Library - 4 min walk
    • Horseshoe Casino - 6 min walk
    • Rocket Mortgage FieldHouse - 6 min walk
    • JACK Cleveland Casino - 7 min walk

    Getting around

    • Tower City-Public Square Station - 9 min walk
    • Cleveland Station - 16 min walk
    • Cleveland, OH (CLE-Hopkins Intl.) - 15 min drive

    About this property

    Holiday Inn Express Cleveland Downtown

    This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and valet parking. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and concierge services are onsite. All 141 rooms offer comforts like premium bedding and down comforters, plus free WiFi and flat-screen TVs with cable channels. Guests will also find coffee makers, free local calls, and hair dryers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Valet parking: USD 24 per night

    Food and drink

    Free buffet breakfast
    Free reception
    Coffee/tea in common area(s)

    Things to do

    24-hour fitness center
    Arcade/game room
    Game/wildlife viewing

    Family friendly

    Arcade/game room
    Dry cleaning service
    Free cribs/infant beds
    Rollaway/extra beds (surcharge)

    Conveniences

    ATM/banking services
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Luggage storage
    Multilingual staff

    Languages spoken

    English

    Business services

    24-hour business center
    Meeting rooms
    Conference space (4577 square feet)

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Braille signage
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Fireplace in lobby
    Shared microwave
    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains
    Down comforter
    Free cribs/infant beds
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Hair dryer
    Shower

    Entertainment

    48-inch flat-screen TV
    Cable channels
    Premium channels

    Food and drink

    Coffee/tea maker

    More

    Connecting rooms available
    Free local calls
    Iron/ironing board
    Phone
    4.3

    Excellent

    5 - Excellent
    896
    4 - Good
    618
    3 - Okay
    128
    2 - Mediocre
    42
    1 - Poor
    32
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.2
    Amenities
    4.3
    Property condition

    1/5

    • Disliked: Staff & service, property conditions & facilities

    Room is horrible with smell and lots of noises in the night and heater has big sound too. Will come back to Ohio but will never stay in this hotel

    Stayed 1 night in Feb. 2020

    2/5

    • Disliked: Staff & service, property conditions & facilities

    I love the location of this hotel but honestly, the building is just old and raggedy. The moment you walked in it smelled like sewage and apparel it must all the time because the staff was pretty immune to it. Upon checking in, they didn’t even have the room we booked available so we had to stand there while they figured out how to upgrade us. The girl at the front desk was rude and when I asked if she was ok, she said she was tired and they were short staffed “as usual” (in her words not mine)! We should have stayed at the Kimpton hotel around the corner or the Hyatt!

    Stayed 1 night in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    It’s an old downtown building, hardwood floors, high ceiling and the room was much larger than anticipated

    Stayed 1 night in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very clean and well-maintained. Large room with hardwood floors and comfortable beds. We didn't use the free appetizer/drink hour or breakfast, but it was nice to have the opportunity. Our kids enjoyed the arcade area. No issues with valet parking, which allowed us in and out privileges and to leave our vehicle in the garage until 4pm on the day of check-out. The elevators are rather small, but we had no issues with operation. The lobby is beautiful and still has many of the original architectural elements of the early 1900s bank that was originally in the building. Location is great - within walking distance of MANY downtown Cleveland sights and restaurants. Hotel has ice machines and vending on most floors (Coke products) and there is a general store in the lobby that sells snacks, drinks, etc. We will definitely stay here again when we return to Cleveland!

    Stayed 1 night in Feb. 2020

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