- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The high ceilings were gorgeous, u can see the lake and the city lights at night were amazing and beautiful!! It was a great night
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Located in Cleveland's Gateway District neighborhood, Holiday Inn Express Cleveland Downtown is in the city center and near a metro station. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights, and some of the area's popular attractions include Greater Cleveland Aquarium and Cleveland Metroparks Zoo. Looking to enjoy an event or a game? See what's going on at Rocket Mortgage FieldHouse or Progressive Field. Our guests appreciate the hotel's central location.
I love the location of this hotel but honestly, the building is just old and raggedy. The moment you walked in it smelled like sewage and apparel it must all the time because the staff was pretty immune to it. Upon checking in, they didn’t even have the room we booked available so we had to stand there while they figured out how to upgrade us. The girl at the front desk was rude and when I asked if she was ok, she said she was tired and they were short staffed “as usual” (in her words not mine)! We should have stayed at the Kimpton hotel around the corner or the Hyatt!