- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely downtown Cleveland hotel.
This was an anniversary getaway. The hotel is beautiful, staff wonderful. The only problem, when the valet brought our car around it had been vandalized- nothing taken (no valuables there), but CD's and things thrown around, a few broken. It must have been left unlocked in the garage, no broken windows. It was unsettling, reported it to management who comp'd our valet fee. Just wanted others to be aware and investigate their practices.