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Reviews

4.0 / 5Good
2,003 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Cleveland Convention Center
    6 min walk
  • Popular Location
    Rock and Roll Hall of Fame
    7 min walk
  • Popular Location
    Great Lakes Science Center
    9 min walk
  • Airport
    Cleveland, OH (CLE-Hopkins Intl.)
    16 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-02-20. Try updating your dates to see prices for your trip.

    About this area

    Cleveland

    Located in Cleveland, DoubleTree by Hilton Cleveland Downtown - Lakeside is in the city center and near a train station. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights, and some of the area's popular attractions include Greater Cleveland Aquarium and Cleveland Metroparks Zoo. Looking to enjoy an event or a game? See what's going on at Rocket Mortgage FieldHouse or Progressive Field.

    Popular Location

    What's nearby

    • Cleveland Convention Center - 6 min walk
    • Rock and Roll Hall of Fame - 7 min walk
    • Great Lakes Science Center - 9 min walk
    • Cleveland Public Library - 11 min walk
    • Cleveland Browns Stadium - 11 min walk

    Getting around

    • Cleveland Station - 9 min walk
    • Tower City-Public Square Station - 19 min walk
    • Cleveland, OH (CLE-Hopkins Intl.) - 19 min drive

    Restaurants

    • Stadium 3 Bar and Grill – Restaurant with a bar. Serves breakfast, lunch, and dinner.

    About this property

    DoubleTree by Hilton Cleveland Downtown - Lakeside

    Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 379 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and coffee makers. Guests will also find room service, free weekday newspapers, and hair dryers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Self parking: USD 20 per night

    Food and drink

    Buffet breakfast available for a fee daily: USD 15.00 for adults and USD 7.50 for children
    1 restaurant and 1 coffee shop/café
    1 bar
    Room service available
    Coffee/tea in common area(s)

    Things to do

    24-hour fitness center
    Indoor pool

    Family friendly

    Dry cleaning service
    Indoor pool
    Laundry facilities
    Refrigerator
    Snack bar/deli

    Conveniences

    ATM/banking services
    Ballroom
    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop

    Languages spoken

    English
    German
    Spanish

    Business services

    Business center
    Meeting rooms
    Conference space (10347 square feet)

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Braille signage
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains

    Bathroom

    Free toiletries
    Hair dryer

    Entertainment

    37-inch flat-screen TV
    Cable channels
    Premium channels

    Food and drink

    Coffee/tea maker
    Refrigerator

    More

    Connecting rooms available
    Desk
    Free newspapers (weekdays)
    Iron/ironing board
    Phone
    Safe
    5 - Excellent
    701
    4 - Good
    802
    3 - Okay
    315
    2 - Mediocre
    119
    1 - Poor
    66
    4.1
    Cleanliness
    4.2
    Service and Staff
    3.8
    Amenities
    3.9
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff was very friendly and welcoming. Pool and hot tub were nice to have access to.

    Stayed 1 night in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    It was close to rock n roll hall of fame. Shuttle was very handy and drivers were pleasant and timely. Breakfast was excellent in restaurant. I would like Starbucks to be open longer. Mattresses were comfy and I loved the pillows.

    Stayed 2 nights in Feb. 2020

    2/5

    • Liked: Cleanliness
    • Disliked: Staff & service

    Do not recommend

    We spent 2 nights at this hotel and had the most bizzare experience. The first morning, housekeeping knocked on our door at around 8am and as we were still in bed we said not now. We came back at night to find out that they never came to our room at all. They later claimed we had declined their service twice (which was a lie) but everywhere in the world in hotels when you ask housekeeping to come back later, they come back and clean at a later time. The next morning, at 8 am as we were sleeping, our door opened with a key, someone peered inside and then closed the door. This woke us up. I ran to the door and it was a housekeeping lady. She stated that she needed to know if we were gone yet to clean since we were checking out. (Check out is at 12). There was no apology for waking us up and scaring us and she was very self-righteous that she was just doing her duty. Front staff were very nice and tried to compensate by giving us free parking. But the relaxing weekend we were hoping for was still ruined by these experience.

    Stayed 2 nights in Feb. 2020

    3/5

    • Liked: Cleanliness, room comfort
    • Disliked: Staff & service

    Just okay.

    This would have been a good place to stay with friends or associates if looking for a comfortable night while doing other things in Cleveland. Not so great for a romantic getaway. Views were underwhelming and little sense of privacy. Not worth the price considering other alternatives in area.

    Stayed 1 night in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 1 night in Feb. 2020

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