8/10 Good
Erin
Travelled with partner
16 Apr 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is rich in history and the decor is what you would expect. The rooms were kept very tidy and clean, as was all areas of the hotel. My only gripe is the parking and the access to it. By the way, if you ask me (a customer) how was my stay and I give you feedback on the parking, I don't expect a lecture on how lucky I am to get parking for $5 a day. Let me be very clear here, the parking location is terrible. You have to walk down the street and around the corner of another street to find the entrance. There are 8 levels (including 4a, 5a, 6a, etc) to circumnavigate each time you enter or leave the building. It feels like a trek in it's own right and to be honest, put us off even wanting to use the car. Yes, it's $5 a day, however most, if not all hotels have their own carparks. I actually would've been happier to pay $20 a day for parking if it was more accessible. It should be more clear on your website on the parking situation. This would at least give people a choice on whether to rent a car or not. Otherwise, thank you for a lovely stay in the hotel.
Erin
Stayed 5 nights in Apr 2024