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Christchurch City Hotel

4.0 star property
Family-friendly Christchurch hotel in Christchurch City Centre with rooftop terrace

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Christchurch City Hotel

Photo gallery for Christchurch City Hotel

Executive Studio, 1 King Bed, City View
Front of property
Breakfast and dinner served, French cuisine
Reception
Executive Suite | Bathroom

Overview of Christchurch City Hotel

Reviews
9.4

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
699 Colombo St, Christchurch, Canterbury, 8011
  • Popular LocationCathedral Square1 min walk
  • Popular LocationChristchurch Casino12 min walk
  • Popular LocationChristchurch Public Hospital15 min walk
  • AirportChristchurch (CHC-Christchurch Intl.)20 min drive

Room options

Executive Studio, 1 King Bed, City View

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
2 bathrooms
Eco-friendly toiletries
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

City Room, 1 King Bed, No Windows

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Christchurch

A family-friendly stay in the heart of Christchurch awaits you at Christchurch City Hotel. Within steps you'll find Chalice and The Terrace. Highlights at this eco-friendly hotel include a restaurant, a bar/lounge and a rooftop terrace. .The fine-dining restaurant, The One Restaurant & Bar, serves French cuisine and is open for breakfast and dinner. Enjoy access to mini golf, a driving range and bike hire. Additionally, you'll find free WiFi in public areas, concierge services and babysitting services. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 4-property class Christchurch City Centre hotel include Lyttelton Harbour and Sumner Beach.

What's nearby

  • Cathedral Square - 1 min walk
  • Te Pae Christchurch Convention and Exhibition Centre - 5 min walk
  • Hagley Park - 10 min walk
  • Christchurch Casino - 12 min walk
  • Christchurch Public Hospital - 15 min walk

Getting around

  • Christchurch Railway Station - 10 min drive
  • Christchurch International Airport (CHC) - 20 min drive

Restaurants

  • The Rockpool Bar - 2 min walk
  • The Craft Embassy - 3 min walk
  • Burger King - 1 min walk
  • Rollickin Gelato Café - 3 min walk
  • Joe's Garage Christchurch Central - 2 min walk

About this property

Christchurch City Hotel

Family-friendly Christchurch hotel in Christchurch City Centre with rooftop terrace
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Christchurch City Hotel.

This 4-star Christchurch hotel is smoke free.

  • 46 guestrooms or units
  • 6 levels
  • Built in 2021
  • Childcare (surcharge)
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Christchurch City Hotel offers 46 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include a shower and hairdryers.

This Christchurch hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and change of towels can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 10 per day); discounts available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM–10:00 AM for a fee: NZD 25–30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The One Restaurant & Bar

Things to do

  • Bicycle rentals
  • Golf driving range
  • Mini golf

Family friendly

  • Babysitting (surcharge)
  • Mini golf

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Built in 2021
  • Double-glazed windows
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 42-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 25 to 30 per person
  • Airport shuttle fee: NZD 50.00 per person (one-way)
  • Nearby parking fee: NZD 10 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-in and contactless check-out are available.

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Christchurch City Hotel Hotel
Christchurch City Hotel THC Group
Christchurch City Hotel Christchurch
Christchurch City Hotel Hotel Christchurch

Frequently asked questions

What is the cancellation policy at Christchurch City Hotel?

Christchurch City Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Christchurch City Hotel?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Christchurch City Hotel on 23 Apr 2024 start from AU$182.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Christchurch City Hotel?

The closest beach to Christchurch City Hotel is Sumner Beach (10.5 km).

What makes Christchurch City Hotel a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Christchurch City Hotel.

Does Christchurch City Hotel serve breakfast?

You bet, full brekkie is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Christchurch City Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Christchurch City Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Christchurch City Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Christchurch City Hotel?

No, only service animals are allowed.

Christchurch City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 149 out of 211 reviews" "
Rating 8 - Good. 50 out of 211 reviews" "
Rating 6 - Okay. 8 out of 211 reviews" "
Rating 4 - Poor. 2 out of 211 reviews" "
Rating 2 - Terrible. 2 out of 211 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location. Nice room. Clean
Stayed 2 nights in Mar 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean rooms, wonderful staff who wwre very helpful and always polite. Will definitely book here again
Stayed 3 nights in Mar 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern very clean hotel , friendly staff and so handy as right in middle of city . Beautiful rooftop bar , we were given a voucher to use . Would definitely stay again
Stayed 2 nights in Feb 2024

10/10 Excellent

Loraine

Travelled with partner
Liked: Amenities
Very nice new hotel. Clean and comfortable and right in the middle of town. We didn’t use our car at all. Shame the restaurant/ bar was closed on a Tuesday as his wasn’t advertised
Stayed 1 night in Jan 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was lovely with a comfortable bed. It was clean, nicely furnished and very roomy. Fabulous tea choices, the shower was fantastic with incredible water pressure and I was quite pleased. The staff was helpful and knowledgeable. Other reviews mentioned people who are homeless ourside. It seems to me that every major city has that issue, Christchurch is no different and it's not the fault of the hotel. Should I find myself in Christchurch again I woukd definitely book a room here again.
Stayed 1 night in Jan 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
No window? Seriously?
All good, but a bit of a shock to learn that we had booked a room with no windows. Turns out that if you read the fine, fine print, it is disclosed. They offered to upgrade us for $100NZD. No thank you. The room was clean and quiet - no complaints.
Stayed 1 night in Jan 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average chain hotel
Lovely circular room window but looks out onto a multi storey car park.
Stayed 2 nights in Nov 2023

6/10 Okay

Pei Chi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed at 1st floor facing parking/office building, and we heard loud noises (3-5 minutes) for 1-2 times every midnight. Aside from this, the general condition is good. Great location at the city center.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023