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4.5 out of 5

"Dining, Recreation Areas were excellent. Stairs to Lower units a little steep for older people. " More

By a verified traveller on Wed 17 Apr 2024

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Hotel Description

A luxury stay in Yarra Glen awaits you at Balgownie Estate Yarra Valley. Within just a 10-minute stroll, you'll find Yarrawood Winery and Alowyn Gardens. Highlights at this hotel include a full-service spa, a winery, and a restaurant.

A day of pampering can include massages, body wraps, and mani/pedis. The restaurant, 1309 at Balgownie, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the indoor swimming pool, gym, spa tub, and sauna. Other amenities include free WiFi in public areas, a conference center, and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of free self parking.

With a stay at this 4.5-star Yarra Glen hotel, you'll be 2 km (1.2 mi) from Yarra Valley Chocolaterie and 4.5 km (2.8 mi) from De Bortoli - Yarra Valley.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$222* Per night/room 22 Apr. - 23 Apr.

The Director's Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Garden Terrace Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Corner Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Spa Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Spa Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Balgownie Estate Yarra Valley ratings based on 471 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Balgownie Estate Yarra Valley

Everyone (206) Couples (232) Family (29) Other (1)
5 out of 5
Dining, Recreation Areas were excellent. Stairs to Lower units a little steep for older people.

Posted by on 17 Apr. 2024

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5 out of 5
Lovely modern rooms with excellent amenities, quiet area and magnificent view.

Posted by on 9 Apr. 2024

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5 out of 5

Posted by on 8 Apr. 2024

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5 out of 5
Wine tasting

Posted by on 2 Apr. 2024

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Comment from Hotel Management

6 Apr. 2024 by Balgownie Estate Yarra Valley

Hi Max - Thank you for your 5 stars. It is lovely to hear you enjoyed your stay and wine tasting at our Estate. We look forward to welcoming you back soon.

4 out of 5
Loved the accommodation, view from the balcony & the wine. Thought the food at the restaurant could be improved. choices were very limited for a large restaurant & the steak was tough to cut & eat. Overall, 4 out of 5 score.

Posted by on 31 Mar. 2024

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Comment from Hotel Management

6 Apr. 2024 by Balgownie Estate Yarra Valley

Hi Des - Thank you for your feedback. We are glad to hear you enjoyed your getaway to the Yarra Valley. We will be sure to pass on your feedback regarding your dining experience to our Food & Beverage Management team for further consideration. We hope to welcome you back in the future.

3 out of 5
Rooms need updating

Posted by on 27 Mar. 2024

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Comment from Hotel Management

6 Apr. 2024 by Balgownie Estate Yarra Valley

Hi Peter - Thank you for leaving a review. We are sorry to hear your stay fell short of your expectation. If you wish to share any further feedback or improvement, please feel free to contact feedback@balgownie.com.

4 out of 5
Close to dining options and wineries

Posted by on 20 Mar. 2024

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Comment from Hotel Management

6 Apr. 2024 by Balgownie Estate Yarra Valley

HI Kenneth - Thank you for your review. We are glad to hear you enjoyed your Yarra Valley getaway to our Estate.

5 out of 5
Nice

Posted by on 15 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Balgownie Estate Yarra Valley

Hi Peter - Thank you for your review. We look forward to welcoming you back soon.

3 out of 5
I paid $500 for one night stay with Breakfast to be honest the property from the outside and the restaurant area looks amazing but the room we had was definitely not 5 star and neither was the breakfast. I ordered a bucket of ice from my room called reception they transferred me to the kitchen I left a message as nobody answered had to go there myself to pick it up. The staff in the restaurant were great ‘Sarah you are a Champion’ both coffee machines weren’t working properly the pancake machine was empty it was continually waiting for things to be rectified. I stay at the Langham and Grand Hyatt Melbourne I find them to be cheaper to stay I think if you are going to charge these high prices then give me 5 star service. Probably won’t go back to stay as I found the rooms below 5 star standard and please fix the noisy aircon outside the balcony on the bottom floor 106 as it’s terrible sitting outside on the balcony with the noise cutting in and out

Posted by on 3 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Balgownie Estate Yarra Valley

Hi Darryl - Thank you for your feedback. I am sorry that some elements of your experience did not meet your expectations; please allow me to express my sincerest apologies. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, and we are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We hope to welcome you back in the future.

4 out of 5
We stayed in a one bedroom spa room and loved the comfortable king bed. Was reasonably clean but there were food crumbs on the bench of the kitchenette and spa looked like it needed a good scrub. We did a wine tasting and the lady was fantastic. She was the perfect person for the job - chatty, friendly and more importantly she was knowledgeable (and honest) about the wines so of course we bought some. Lovely location, hot air balloons early in the morning. Had a wedding on close by so this was a great place to stay. Overall we really enjoyed a few nights here.

Posted by on 3 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Balgownie Estate Yarra Valley

Hi Tracey - Thank you for your lovely feedback. We are delighted to hear you enjoyed your Yarra Valley getaway. We look forward to welcoming you back soon.

About the Balgownie Estate Vineyard Resort & Spa

Location 1309 Melba Highway, Yarra Glen, VIC 3775

Property Features

A winery is on site. Balgownie Estate Yarra Valley offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A spa tub, a sauna, and spa services are also featured at the luxury Balgownie Estate Yarra Valley. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Yarra Glen hotel.

  • 70 guestrooms or units
  • 2 levels
  • 6 buildings
  • Meeting rooms
  • Winery on site
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Balgownie Estate Yarra Valley offers 70 accommodations with minibars and espresso makers. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Yarra Glen hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Espresso maker
  • Electric kettle
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

1309 at Balgownie - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 1 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45 per day.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. Contactless check-in and contactless check-out are available.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 15 for children
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Balgownie Estate
  • Balgownie Estate Resort
  • Balgownie Estate Vineyard Resort
  • Balgownie Estate Vineyard Resort Yarra Glen
  • Balgownie Estate Vineyard Yarra Glen
  • Balgownie Resort
  • Balgownie Vineyard
  • Balgownie Estate Vineyard Hotel Yarra Glen
  • Balgownie Estate Vineyard Resort And Spa
  • Balgownie Vineyard Retreat Hotel
  • Balgownie Vineyard Retreat Resort
  • Balgownie Estate Resort Yarra Glen
  • Balgownie Estate Yarra Glen
  • Balgownie Estate Vineyard Hotel
  • Balgownie Estate Vineyard Spa
  • Balgownie Estate Vineyard
  • Balgownie Estate Vineyard Resort Spa
  • Balgownie Estate Resort an Ascend Hotel Collection Member
  • Balgownie Estate Yarra Valley Hotel
  • Balgownie Estate Vineyard Resort Spa
  • Balgownie Estate Yarra Valley Yarra Glen
  • Balgownie Estate Yarra Valley Hotel Yarra Glen

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.