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Reviews

3.8 / 5Good
1,111 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Union Station
    6 min walk
  • Popular Location
    Sears Tower
    10 min walk
  • Popular Location
    University of Illinois Chicago
    15 min walk
  • Airport
    Chicago, IL (MDW-Midway Intl.)
    14 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-02-26. Try updating your dates to see prices for your trip.

    About this area

    Chicago

    Located in Chicago's Near West Side neighborhood, Holiday Inn & Suites Chicago - Downtown is in the city center and near a metro station. Willis Tower and Chicago Riverwalk are notable landmarks, and travelers looking to shop may want to visit Water Tower Place and Navy Pier. Check out an event or a game at Soldier Field, and consider making time for John G. Shedd Aquarium, a top attraction not to be missed.

    Popular Location

    What's nearby

    • Union Station - 6 min walk
    • Sears Tower - 10 min walk
    • University of Illinois Chicago - 15 min walk
    • Art Institute of Chicago - 2 min drive
    • Millennium Park - 7 min drive

    Getting around

    • Clinton Station (Blue Line) - 3 min walk
    • Chicago Union Station - 7 min walk
    • Chicago, IL (MDW-Midway Intl.) - 14 min drive

    Restaurants

    • Sunnys Bar and Grill – Restaurant with a bar offering American cuisine. Serves breakfast and lunch daily. Kids' menu available.

    About this property

    Holiday Inn & Suites Chicago - Downtown

    A restaurant, a 24-hour health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a 24-hour business center, and valet parking. All 145 rooms boast deep soaking tubs and offer free WiFi and pillowtop beds. Refrigerators and room service are standard, as are LCD TVs with digital channels.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Valet parking: USD 50.00 per night
    Limited parking spaces
    Parking height restrictions apply
    Limo/town car service

    Food and drink

    Buffet breakfast available for a fee 6:30 AM–11 AM on weekdays and 7 AM–noon on weekends: USD 14.95-20.00 for adults and USD 9.95-15.00 for children
    1 restaurant and 1 coffee shop/café
    1 bar
    Room service available

    Things to do

    24-hour fitness center
    Billiards/pool table
    Seasonal outdoor pool
    Yoga classes

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Grocery/convenience store
    Laundry facilities
    Refrigerator
    Seasonal outdoor pool

    Conveniences

    ATM/banking services
    Ballroom
    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand
    Grocery/convenience store

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Turndown service

    Languages spoken

    English
    Hindi
    Romanian
    Spanish
    Urdu
    Vietnamese

    Business services

    24-hour business center
    4 meeting rooms
    Computer station
    Conference space (2200 square feet)

    Outdoors

    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Braille signage
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Shared microwave
    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains
    Free cribs/infant beds
    Heating (climate-controlled)
    Hypo-allergenic bedding
    Pillow menu
    Pillow-top mattress
    Premium bedding

    Bathroom

    Deep soaking bathtub
    Free toiletries
    Hair dryer
    Shower/tub combination
    Towels

    Entertainment

    32-inch LCD TV
    Digital channels
    Premium channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Refrigerator

    More

    Connecting rooms available
    Desk
    Free local calls
    Iron/ironing board
    Laptop-friendly workspace
    Phone
    Safe
    Turndown service
    5 - Excellent
    320
    4 - Good
    457
    3 - Okay
    217
    2 - Mediocre
    76
    1 - Poor
    41
    4.2
    Cleanliness
    4.2
    Service and Staff
    4.0
    Amenities
    3.8
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Recommended

    Real friendly staff, had a good rest after my outing.

    Stayed 1 night in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 4 nights in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The bed was comfortable and spacious. There were plenty of clean towels. Guests were encouraged to recycle and the hotel was eco-friendly, it said. There was a small Keurig coffeemaker in the room. The hotel was conveniently located and the room price was reasonable. The only thing that annoyed me was that the clock in the room showed the wrong time and I didn't know how to reset it. I would stay there again.

    Stayed 1 night in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Within walking distances to shops, restaurants and the sights.

    Stayed 2 nights in Jan. 2020

    4/5 Good

    • Liked: Property conditions & facilities, room comfort

    comfortable but confused

    Bed was comfortable but I was told if I wanted to check in early it would be a $50 charge. Prior to coming I had received an email welcoming me and asking me what time I would be there so the room would be ready. I felt it was odd to ask and then try to upcharge me for the room. Also, there is not a lot of things nearby in terms of restaurants. But the room is clean and comfortable.

    Stayed 1 night in Jan. 2020

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