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Reviews

3.7 / 5Good
6,472 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Columbia College Chicago
    1 min walk
  • Popular Location
    Museum of Contemporary Photography
    1 min walk
  • Popular Location
    Auditorium Building and Theatre
    2 min walk
  • Airport
    Chicago, IL (MDW-Midway Intl.)
    16 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-01-22. Try updating your dates to see prices for your trip.

    About this area

    Chicago

    In the city center, Congress Plaza Hotel is in Chicago's The Loop neighborhood, an area with good shopping. State Street and Water Tower Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Grant Park and Millennium Park. Check out an event or a game at Soldier Field, and consider making time for John G. Shedd Aquarium, a top attraction not to be missed. Our guests love the hotel's convenience to public transportation: Harrison Station is 5 minutes by foot and Harold Washington Library Station is 6 minutes.

    Popular Location

    What's nearby

    • Columbia College Chicago - 1 min walk
    • Museum of Contemporary Photography - 1 min walk
    • Auditorium Building and Theatre - 2 min walk
    • Spertus Institute of Jewish Studies - 2 min walk
    • Fine Arts Building - 3 min walk

    Getting around

    • Chicago Van Buren Street Station - 2 min walk
    • Harrison Station - 5 min walk
    • Chicago, IL (ORD-O'Hare Intl.) - 35 min drive

    Restaurants

    • Serves breakfast.

    About this property

    Congress Plaza Hotel

    Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/café, valet parking, and a business center. All 870 rooms boast deep soaking tubs and offer free WiFi and TVs. Guests will also find free wired Internet, refrigerators, and room service.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Self parking: USD 44.00 per day
    Valet parking: USD 49.00 per day

    Food and drink

    Breakfast available for a fee: USD 16-20 per person
    2 restaurants and 1 coffee shop/café
    2 bars/lounges
    Room service available

    Things to do

    Fitness center
    Shopping

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Refrigerator
    Rollaway/extra beds (surcharge)

    Conveniences

    Banquet hall
    Elevator
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    Business center
    Meeting rooms
    Conference space (50000 square feet)

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Free cribs/infant beds
    Hypo-allergenic bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Deep soaking bathtub
    Eco-friendly toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    Cable channels
    Premium channels
    TV

    Food and drink

    Coffee/tea maker
    Refrigerator

    More

    Connecting rooms available
    Desk
    Iron/ironing board
    Phone
    Recycling
    Safe
    5 - Excellent
    1,576
    4 - Good
    2,548
    3 - Okay
    1,375
    2 - Mediocre
    643
    1 - Poor
    330
    3.8
    Cleanliness
    3.9
    Service and Staff
    3.5
    Amenities
    3.3
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Dated but very cheap and clean

    This was perfect for my daughter and I who wanted to hit the big tourist museums and needed a cheap clean place to stay so that we could spend our money on food and museum passes. The rooms are dated but had plenty of outlets and the WiFi was good. The only part that was a little hard for me was the noise from the road but we were on a low floor and it is right on Michigan. Very close to all the big museums. Lots of tasty eating places nearby including Gino's East. Very clean and the staff interactions were fine. I loved the lobby and downstairs rooms. I felt like I was living at the turn of the last century.

    Stayed 2 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Friendly staff, comfortable room, great location!

    Stayed 1 night in Jan. 2020

    1/5

    • Disliked: Amenities, property conditions & facilities

    I would never stay at this hotel again. The ONLY thing the hotel has going for it, is the fact that its located on Michigan. The hotel gave me space heaters for my room, which caused the electricity to go out. I had to wait 15min for the water to heat, while the toilet never stopped running. The laundry list of issues, forced them to refund me for 2 nights and I still checked out early! Worse hotel experience EVER!

    Stayed 3 nights in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Good for business trip!

    The hotel staff were very friendly as you may expect and despite the hotel itself being very quiet (apparently is a lot busier during the summer months), the stay was quite comfortable. My biggest gripe, and I’m nitpicking here was that there was no conditioner for the shower and the body soap was low quality. The bed sheets could’ve been a bit softer but ultimately the bed itself was spacious and comfortable. Since I was only there for business, the room had everything I needed including a workplace with good lighting. The in room dining was good (though nothing special, and when I came back to the room each night, the room was always clean. The hotel itself was an easy walk to the main downtown for work. Roughly 5-10 minutes depending on where you are going. I would gladly stay here again, especially for the great price I paid.

    Stayed 6 nights in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Jan. 2020

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