Queens Hotel Cheltenham places you in the centre of Cheltenham, steps from Imperial Gardens and within a short 5-minute stroll of Statue of Edward Wilson. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, Victoria's, is open for lunch and dinner. The Gold Cup Bar is the hotel's own bar, serving drinks along with lunch and dinner. 1292 square feet (120 square metres) of event facilities include a meeting room and conference space. Additionally, you'll find free WiFi in public areas, a snack bar/deli and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Within a 15-minute drive of this 4-property class Cheltenham hotel, attractions include Cheltenham Racecourse and Gloucester Quays.
What's nearby
Cheltenham Town Hall - 4 min walk
The Promenade - 6 min walk
Everyman Theatre - 7 min walk
University of Gloucestershire - 12 min walk
Cheltenham Racecourse - 5 min drive
Getting around
Cheltenham Spa Station - 19 min walk
Restaurants
Imperial Gardens - 3 min walk
Côte Cheltenham - 4 min walk
No. 131 - 2 min walk
Rotunda Tavern - 3 min walk
The Tavern - 5 min walk
About this property
Queens Hotel Cheltenham
Upscale hotel with 24-hour front desk and restaurant
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1292 square feet (120 square metres) and includes conference space. A library, a terrace, and tour or ticket assistance are also featured at the eco-certified Queens Hotel Cheltenham. The hotel can provide concierge services and wedding services. For a fee, parking is available.
This 4-star Cheltenham hotel is smoke free.
84 guestrooms or units
4 levels
1292 sq ft of conference space
120 sq. m of conference space
Deli
Conference space
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Wedding services available
Library
Terrace
Garden
BBQ grill(s)
Newspapers in lobby (free)
Fireplace in lobby
Bellhop
Lift
No smoking on site
Bar or lounge
Dining venue
Queens Hotel Cheltenham offers 84 accommodations with minibars and a safe. Beds feature premium bedding. 40-inch LED televisions come with satellite channels. Bathrooms include a shower, dressing gowns, slippers and hairdryers.
This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Awards and affiliations
Eco-certified property This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
The property is a member of Historic Hotels of the World.
Cooked-to-order breakfast breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends; GBP 17.50 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
The Gold Cup Bar
Victoria's
Things to do
Bicycle rentals
Library
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
1,292 square feet of conference space
Meeting room
Outdoors
Barbecue grill
Garden
Outdoor entertainment area
Outdoor furniture
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
In-room accessibility
Lift
Low-height counter and sink
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
4 floors
Banquet hall
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Dressing gowns
Hair dryer
Private bathroom
Shower
Slippers
Towels
Entertainment
40-inch LED TV with satellite channels
Food and drink
24-hour room service
Free bottled water
Minibar
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets: GBP 30 per pet, per night
Only dogs are allowed
Food and water bowls are available
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! One child 11 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: from approximately GBP 17.50 per person
Self-parking fee: GBP 20 per night
Pet fee: GBP 30 per pet, per night
Service animals are exempt from fees
Early check-in fee: GBP 50 (subject to availability)
Late check-out fee: GBP 50 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Contactless check-out is available.
We should mention
One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Cheltenham Mercure
Hotel Mercure Cheltenham
Mercure Cheltenham Hotel
Mercure Cheltenham Queen's
Mercure Cheltenham Queen's Hotel
Mercure Hotel Cheltenham
Mercure Queen's Hotel
Queen's Cheltenham
Queen's Cheltenham Hotel
Queen's Hotel Cheltenham
Queens Hotel Cheltenham MGallery Collection
Queens Hotel MGallery Collection
Queens Cheltenham MGallery Collection
Queens MGallery Collection
Queens Hotel Cheltenham
Mercure Cheltenham
Frequently asked questions
What is the cancellation policy at Queens Hotel Cheltenham?
Queens Hotel Cheltenham offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Queens Hotel Cheltenham?
As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Queens Hotel Cheltenham on 12 May 2024 start from AU$191.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Queens Hotel Cheltenham?
Yep, Queens Hotel Cheltenham has a self car park for GBP 20 per night.
What makes Queens Hotel Cheltenham a romantic place to stay?
A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Queens Hotel Cheltenham.
Does Queens Hotel Cheltenham serve breakfast?
Yep, guests give a thumbs up to the cooked-to-order brekkie here!
Available on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM, this is the spot to fuel up for a big day of adventure.
Is there a free airport shuttle available at Queens Hotel Cheltenham?
No, Queens Hotel Cheltenham does not offer an airport shuttle service.
Is there a bar or restaurant at Queens Hotel Cheltenham?
Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.
What time are check-in & check-out at Queens Hotel Cheltenham?
Check-in begins at 3:00 PM. Check-out time is 11:00 AM.
Are pets allowed at Queens Hotel Cheltenham?
Dogs are welcome at Queens Hotel Cheltenham, with food and water bowls on offer.
Queens Hotel Cheltenham Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Our fourth visit to this charming hotel over twenty years, it doesn’t change, the history and grandeur is amazing.
Quite dated but all part of the tapestry!
Fantastic situation for everything, food, shops, theatre and the history of Cheltenham.
We will definitely return.
Very friendly welcome from the reception staff. Our room was ready so we were allowed to check in early. The room was clean and very comfortable, tea and coffee making facilities were very good. The room was too warm and we couldn't turn the thermostat down although on check out they said we could have turned the radiator off, it wasn't obvious how to do that, but that is my only minor criticism. Otherwise an excellent hotel.
Overall excellent. A couple of minor housekeeping points that the Hotel staff dealt with immediately. Highly recommend if you’re looking for a traditional hotel that has had modern touches added.
It is one of my favourite buildings in Cheltenham. We had an amazing stay, the room was clean and staff kind and helpful. As for the price it is surprisingly affordable and if you wish to explore Cotswolds in style then Queens Hotel should be your first option.
Very regal building inside and out in a great location with excellent bars and restaurants nearby and a short stroll to the main shopping area. Convenient parking at £15 per night. Nice big comfortable bed although pillows too soft. Good selection of tea and coffee in room and complimentary large bottle of water.