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3.8 out of 5

"Facilities: Outstanding; Value: Great deal; Service: Respectful; Cleanliness: Lovely; the 2 pools were a bit too warm I think " More

By Ashley, from Australia - NSW - Sydney on Sun 24 Mar 2013

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Hotel Description

A luxury stay in Cha-am awaits you at SO/ Sofitel Hua Hin. You'll be 11.8 km (7.4 mi) from Swiss Sheep Farm and 12.3 km (7.6 mi) from Santorini Park. Highlights at this beachfront resort include 2 restaurants, 3 outdoor swimming pools, and a full-service spa.

A relaxing day at SoSPA can include deep-tissue massages, detox wraps, and body wraps along with aromatherapy and reflexology. The restaurant, White Oven, serves Thai cuisine and is open for breakfast, lunch, and dinner. HI-SO is the resort's own rooftop bar, serving drinks along with light fare. Spend the day at the private beach where you'll find free cabanas, and enjoy the onsite free kids' club and 24-hour gym. Business travelers can take advantage of meeting rooms, a conference center, and limo/town car service. Additionally, you'll find free WiFi in public areas, an outdoor tennis court, and a steam room. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle.

Places within a 30-minute drive of this 5-star Cha-am resort include Cha Am ATV Park and Mrigadayavan Palace.

Room, 1 King Bed, Garden View (So Comfy)

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$163* Per night/room 13 May - 14 May

Villa, 2 Bedrooms, Beachfront

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Family Twin Room (So Family Kids House)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room, Multiple Beds, Garden View (So Family)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Twin Room, 2 Single Beds, Garden View (So Comfy)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Signature Studio, 1 King Bed, Pool View (So Studio)

Bed Count 1 King Bed Maximum Occupancy 4 Max

SO/ Sofitel Hua Hin ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for SO/ Sofitel Hua Hin

Everyone (3) Couples (1)
2 out of 5

Just not 5 star service

Pros: The rooms and facilities are amazing! The Australian Head Chef cooks amazing desserts!
Cons: 1) Pamper the guests - they want to spend money there! 2) Shuttles to Hua Hin need to be more regular. 3) Free mini bar is a let down.
While this resort has all the makings of a 5 star hotel (the rooms and amenities truly are 5 star) the service, particularly from the bar, lets this hotel down. It was a reoccurring theme (with waits of up to an hour to receive our drink orders). One particular afternoon the beach bar was closed due to rain and we were told to head to their HI-SO bar if we wanted to keep drinking. The problem is, there was no staff at this bar! I went behind the bar twice to use the phone to call reception and ask for a bartender, who showed up 20 minutes later. Oh, and did I mention it was their Happy Hour?! I would have spent so much more money at the hotel if I could just get service! Seriously, I left the hotel in the rain and walked around the corner to a tiny local food shop where I finally received the pampering that I wanted. Another night the drink service was so slow I left to buy some BYO beers for our room. Additionally, I recommend guests research the location of the hotel before committing to this hotel. It is approximately 30 minutes from Hua Hin. There are cheap shuttles offered by the hotel but at very sparsely scheduled times..., and (again, very un-5-stars) once they are fully booked you're on your own! The hotel has so much potential..., but unless the staff are retrained with a customer-centric focus then I can't recommend this hotel.

Posted by , from Australia on 7 Aug. 2016

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4 out of 5
Pros: The room, and the shower, amaze
Cons: The beach and ocean not very clean.
Location: a bit out of town
Facilities: Outstanding; Value: Great deal; Service: Respectful; Cleanliness: Lovely; the 2 pools were a bit too warm I think

Posted by , from Australia - NSW - Sydney on 24 Mar. 2013

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5 out of 5
Pros: The room was an outstanding design, wow factor!
Location: Perfect, Away from it all
Facilities: Top of the line, State of the art, Outstanding; Value: Great deal; Service: Go the extra mile, Outstanding; Cleanliness: Immaculate;

Posted by , from New Zealand - Otago on 7 Mar. 2013

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4 out of 5
Pros: Low density of guests
Cons: Old sheets, footwear, faulty Apple TV, stupid bathroom design
Location: Not so accessible
Facilities: Modern, A bit run-down; Value: Too expensive for quality; Service: Go the extra mile; Cleanliness: Delightful, Sheets are old torn; Price premium seems to reflect low density of guests

Posted by on 15 Feb. 2013

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Property Features

Step outside to unwind on the sand beach. For a convenient ride to the sand and surf, hop on the resort's beach shuttle (surcharge). Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At SO/ Sofitel Hua Hin you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Art Deco resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Cha-am resort.

  • 109 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 dining venues
  • Meeting rooms
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free RV, bus, truck parking

Transport

  • Train station: Cha-am Station (6.3 km / 3.9 mi)
  • Property shuttles: Airport shuttle, area shuttle, and beach shuttle
  • Parking: Free valet parking, self parking, and RV/bus/truck parking

Room Amenities

SO/ Sofitel Hua Hin offers 109 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Cha-am resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Deep soaking tub
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

White Oven - This poolside restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Beach Society - This beachfront restaurant specializes in seafood and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

HI-SO - Overlooking the ocean and pool, this rooftop bar specializes in Fusion cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

SO Sundae - This coffee shop is located by the pool. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Deep tissue massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 16
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property hosts a beach party on the first Saturday of each month from 5 PM to midnight. Guests should expect a high level of noise from the beach.

SO/ Sofitel Hua Hin offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: THB 1500 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property uses a grey water recycling system. Contactless check-in and contactless check-out are available.

  • No lifts
  • Children stay free
  • Service animals not allowed
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Grey water recycling system
  • LGBTQIA friendly
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Annual carbon offsets
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 680 for adults and THB 340 for children
  • Airport shuttle fee: THB 3500 per vehicle (one-way)
  • Airport shuttle fee per child: THB 3500 (one-way), (up to 18 years old)
  • Pet fee: THB 1500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • de la Paix Cha Am Beach Hua Hin
  • Hotel De La Paix Hua Hin Managed by Accor
  • Hotel Paix Beach Hua Hin
  • Paix Beach Hua Hin
  • Hotel Paix Hua Hin Managed Accor Cha-am
  • Hotel Paix Hua Hin Managed Accor
  • Paix Hua Hin Managed Accor Cha-am
  • Paix Hua Hin Managed Accor
  • SO Sofitel Hua Hin Hotel Cha-am
  • SO Sofitel Hua Hin Hotel
  • SO Sofitel Hua Hin Cha-am
  • SO Sofitel Hua Hin
  • SO Sofitel Hua Hin Resort Cha-am
  • SO Sofitel Hua Hin Resort

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.