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4.3 out of 5

"Everything we needed for an overnight stay, would stay again " More

By a verified traveller on Wed 27 Mar 2024

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Hotel Description

A luxury stay in Brisbane awaits you at Novotel Brisbane Airport. You'll be steps from DFO Brisbane and 4.4 km (2.7 mi) from Doomben Racecourse. Highlights at this hotel include a restaurant, a 24-hour gym, and a bar/lounge.

The restaurant, Catalina Restaurant, is open for breakfast, lunch, and dinner. 1292 square feet (120 square meters) of event facilities include 6 meeting rooms and a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas and a gym. Each morning buffet breakfast is served between 6:00 AM and 10 AM. There's also valet parking, along with the convenience of an area shuttle.

Attractions within a 10-minute drive of this 4.5-star Brisbane Airport hotel include Portside Wharf and Royal Brisbane & Women's Hospital.

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$245* Per night/room 30 Mar. - 31 Mar.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel Brisbane Airport ratings based on 334 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Brisbane Airport

Everyone (198) Couples (56) Family (53)
5 out of 5
Everything we needed for an overnight stay, would stay again

Posted by on 27 Mar. 2024

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4 out of 5
It took quite some time to have staff attend to our check in at about 4pm. Two reception staff were checking others in but did not acknowledge us and they seemed to be making small talk with the customers as the formalities were already completed when we arrived.

Posted by on 22 Feb. 2024

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4 out of 5
Everything was great

Posted by on 14 Feb. 2024

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3 out of 5

Posted by on 13 Feb. 2024

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5 out of 5
Great staff

Posted by on 5 Feb. 2024

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5 out of 5
The rooms were quite comfortable and spacious. Proximity to DFO was fantastic, more dining options locally would be great, the in house restaurant is quite expensive however.

Posted by on 27 Jan. 2024

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5 out of 5
Its not really an airport motel. Still need transport to airport

Posted by on 25 Jan. 2024

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5 out of 5
we were blown away by the rooms and the resturant facilities and so close to the airport was a real bonus. Was a shame the pool was not open but Im sure the next time we come over it will be up and running again. We will definitely be back to stay here .

Posted by on 23 Jan. 2024

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5 out of 5
Clean, friendly staff, nice restaurant. Walking distance to DFO shopping centre

Posted by on 23 Jan. 2024

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2 out of 5
Advertise a pool it’s 37 degree you get there pool empty and construction stuff laying everywhere also says minibar which is there but empty also , advertise 4.5 star but definitely needs reviewing in current state

Posted by on 30 Dec. 2023

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 6 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square meters) and includes a conference center. The luxury Novotel Brisbane Airport also features a 24-hour fitness center, 24-hour room service, and express check-out. An area shuttle within 6 kilometers and a shuttle from the hotel to the airport (available on request) are available for a fee. For a fee, parking is available. This 4.5-star Brisbane hotel is smoke free.

  • 1 building
  • 157 guestrooms or units
  • 5 levels
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Built in 2009
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Brisbane Toombul Station (3.2 km / 2 mi)
  • Property shuttles: Airport drop-off and area shuttle within 6 kilometers available for a surcharge
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Novotel Brisbane Airport offers 157 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10 AM.

Catalina Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.00 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay for free – 2
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 35.00 per person
  • Fee for in-room wireless internet: AUD 0.00 per day (rates may vary)
  • Airport shuttle fee: AUD 8.00 per person
  • Self parking fee: AUD 25.00 per night
  • Valet parking fee: AUD 35.00 per night
  • Early check-in fee: AUD 80.00 (subject to availability)
  • Late check-out fee: AUD 80.00 (subject to availability)
  • Rollaway bed fee: AUD 60.00 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brisbane Airport Novotel
  • Novotel Brisbane Airport
  • Novotel Hotel Brisbane Airport
  • Novotel Brisbane Airport Hotel Brisbane
  • Novotel Brisbane Airport Hotel
  • Novotel Brisbane Hotel
  • Novotel Brisbane Airport Hotel
  • Novotel Brisbane Airport Brisbane Airport
  • Novotel Brisbane Airport Hotel Brisbane Airport

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.