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"Lovely location, very comfy bed. Great room, but 6 flights of stairs( we are elderly) The motel needs a lot of restoration . Very old( must have been ... " More

By a verified traveller on Fri 08 Mar 2024

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Hotel Description

El Lago Waters Motel places you in the center of The Entrance, connected to a shopping center and within a 30-minute stroll of Pelican Plaza and Blue Bay Beach. Highlights at this beach motel include an outdoor swimming pool, free self parking, and a rooftop terrace.

Enjoy the kids' swimming pool and pool loungers. Business amenities include a meeting room and conference space. Other amenities include free wired internet in public areas and laundry facilities.

With a stay at this 3-star The Entrance motel, you'll be 4.3 km (2.7 mi) from Magenta Shores Beach and 4.7 km (2.9 mi) from Magenta Shores Golf Course.

Pool View Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$104* Per night/room 25 Mar. - 26 Mar.

Sundeck Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Lake View Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

El Lago Waters Motel ratings based on 434 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for El Lago Waters Motel

Everyone (183) Couples (142) Family (99)
1 out of 5
Very simple the place needs to be knock down its run to the ground. So many problems you don’t want to know.

Posted by on 10 Mar. 2024

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4 out of 5
Lovely location, very comfy bed. Great room, but 6 flights of stairs( we are elderly) The motel needs a lot of restoration . Very old( must have been very grand when built) but needs repairs, painting etc

Posted by on 8 Mar. 2024

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2 out of 5
The pictures shown of the property need to be updated as it is very run down and looks like it has been that way for a long time. The main entrance smelt and walking through the corridors we could smell cigarette smoke. The tap in our bathroom fell off whilst showering. There were holes in our ceiling. The remotes to the air conditioning unit and tv didn’t have enough batteries so we had to keep swapping them to use them. Someone knocked on our door at 11.30pm and woke us up. The pool wasn’t clean. The vending machine only had a couple of random items in it. The front desk is not manned 24/7. Would not recommend. Don’t waste your money

Posted by on 3 Mar. 2024

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1 out of 5
Very old and out dated. We still had beer lids left in our room from previous tenants. Pool was dirty around the edges with scum. Old car left in car park on jacks with wheels missing. In even pavers my 6 year old kept tripping on them. Over charged at check in.

Posted by on 25 Feb. 2024

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1 out of 5
Pictures promoting property are 10years old. They are housing homeless and people on parole. The reviews are true do not waste one dollar on this venue. Needs a huge shake up and Wotif should not be promoting such a property. There is no kids pool, games room locked, smashed windows at reception, vending machines empty, tv in room no channels. What they advertise is not provided.

Posted by on 28 Jan. 2024

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5 out of 5

Posted by on 18 Jan. 2024

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4 out of 5

Posted by on 9 Jan. 2024

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1 out of 5

Posted by on 7 Jan. 2024

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1 out of 5
Really dirty room and really run down. There was no light in the bathroom .The cold water in shower didn't work, reported it, first manager ignored it, after several complaints it was barely repaired, we missed our dinner reservation. There was a kettle but no crockery or cutlery in the room to make tea or coffee, I request it, was given dirty cups & plates with dried food scraps on it. The bedside table had dead bugs on it and dirty yoghurt cups were still in the room from previous guests. The hotel was like a slum , really dirty, everything was broken and we felt unsafe. We slept on top of the beds on top of blankets as they were rock hard and we woke up sore and itchy. The games room was being used as a junk dumping ground, the whole place was disgusting. Unfortunately I paid a lot to stay there. Don't waste your money.

Posted by on 4 Jan. 2024

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3 out of 5
Outdated

Posted by on 5 Dec. 2023

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Property Features

El Lago Waters Motel offers its guests an outdoor pool and a children's pool. Wired Internet is free in public spaces. A rooftop terrace, barbecue grills, and a vending machine are also featured at the family-friendly El Lago Waters Motel. Self parking is free. Smoking is allowed in designated areas at this 3-star The Entrance motel.

  • 1 building
  • 39 guestrooms or units
  • 3 levels
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

El Lago Waters Motel offers 39 air-conditioned accommodations with hair dryers and irons/ironing boards. These individually furnished accommodations have separate sitting areas and include desks. Digital television is provided. This The Entrance motel provides complimentary wired Internet access. Refrigerators and coffee/tea makers are provided. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Sitting area
  • Television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (on request)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Unique furnishings
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This property may place an authorization for 1 night's rate for any bookings where payment for the stay will be made on site instead of at the time of booking using the credit card submitted during the reservation process.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Noise-free rooms not guaranteed
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Credit card pre-authorisation
  • Mobile payments
  • Alipay
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • WeChat Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 25.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: 10 percent of room rate (subject to availability)
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Lago Resort
  • El Lago Waters
  • El Lago Waters Resort
  • El Lago Waters Resort The Entrance
  • El Lago Waters The Entrance
  • El Waters
  • Lago Waters Resort
  • El Lago Waters Hotel The Entrance
  • El Lago Waters Motel The Entrance
  • El Lago Waters Motel
  • El Lago Waters Motel Motel
  • El Lago Waters Motel The Entrance
  • El Lago Waters Motel Motel The Entrance

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at El Lago Waters Motel.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.