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Reviews

3.6 / 5Good
120 reviews

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    University of San Carlos
    2 min walk
  • Popular Location
    Heritage of Cebu Monument
    8 min walk
  • Popular Location
    Cebu Metropolitan Cathedral
    10 min walk
  • Airport
    Cebu (CEB-Mactan - Cebu Intl.)
    13 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-02-23. Try updating your dates to see prices for your trip.

    About this area

    Cebu

    Located in Cebu, Southpole Central Hotel is in the historical district. Fuente Osmena Circle and Heritage of Cebu Monument are notable landmarks, and the area's natural beauty can be seen at Mountain View Nature's Park and Tops Lookout. Cebu Ocean Park and Cebu Botanical Garden are also worth visiting.

    Popular Location

    What's nearby

    • University of San Carlos - 2 min walk
    • Heritage of Cebu Monument - 8 min walk
    • Cebu Metropolitan Cathedral - 10 min walk
    • Magellan's Cross - 12 min walk
    • Fort San Pedro - 17 min walk

    Getting around

    • Cebu (CEB-Mactan - Cebu Intl.) - 34 min drive

    Restaurants

    • All Day Dining – Restaurant offering international cuisine. Serves breakfast and lunch daily. Kids' menu available.

    About this property

    Southpole Central Hotel

    This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/café. Free WiFi in public areas and free valet parking are also provided. Other amenities include a conference center, a business center, and concierge services. All 95 rooms offer free WiFi, room service, and LCD TVs with cable channels. Other amenities available to guests include rainfall showerheads, free local calls, and free bottled water.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free valet parking
    24-hour roundtrip airport shuttle (surcharge)
    Airport shuttle at scheduled times, on request
    Area shuttle (surcharge)

    Food and drink

    Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 380 for adults and PHP 250 for children
    1 restaurant and 1 coffee shop/café
    1 bar
    Room service available

    Family friendly

    Babysitting/childcare (surcharge)
    Dry cleaning service
    Laundry facilities

    Conveniences

    Elevator
    Free newspapers in lobby

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Porter/bellhop

    Languages spoken

    English
    Filipino

    Business services

    Business center
    Meeting rooms
    Conference center

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Handrails in stairways
    In-room accessibility
    Wheelchair-accessible path of travel
    Wheelchair-accessible path to elevator
    Wheelchair-accessible registration desk

    More

    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Linens

    Bathroom

    Bidet
    Free toiletries
    Hair dryer (on request)
    Rainfall showerhead
    Shower
    Towels

    Entertainment

    Cable channels
    LCD TV

    Food and drink

    Free bottled water

    More

    Desk
    Free local calls
    Iron/ironing board (on request)
    Phone
    Slippers
    5 - Excellent
    30
    4 - Good
    44
    3 - Okay
    27
    2 - Mediocre
    8
    1 - Poor
    11
    3.7
    Cleanliness
    4.0
    Service and Staff
    3.8
    Amenities
    3.7
    Property condition

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Fake smiles, employees, and, service.

    Old hotel. Rooms are not worth the price paid. Bathrooms are old and dirty. No shower curtain. Water all over floor always. Tv reception is bad. Wifi slow. Restaurant food below average. Many times told "item not available sir." Most disappointed with customer service and management. Had problem with dirty table at breakfast. Noticed all tables and table cloths were dirty. Politely wiped my own table, then, complained. Then, was basicallly argued with and laughed at by 4 or 5 employees. Could not believe this treatment! Asked to speak to owner of hotel. "Not available sir." Asked when owner would arrive? "Don't know sir." Asked for owner's phone number. "Don't have it sir." Asked for hotel manager. "Not here yet sir." Asked for manager's time of arrival? "Not sure sir." On and on. Unbelievable treatment and service!! Disgusting! Thought i had experienced bad treatment in the philippines before this. Wow, was i wrong! What's the worst, is, your stuck many times like this in the philippines. Nowhere to go for help. So sad. It's 2020, and, the philippines still has no uniform concept of how to deal with basic problems and complaints.

    Stayed 7 nights in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The place was very clean ,staff was great. Even though we we’re early for checking in they got us a room.They also have a reasonable priced restaurant.While stay again when we go back to Cebu Philippines

    Stayed 1 night in Feb. 2020

    2/5

    • Liked: Staff & service
    • Disliked: Cleanliness, amenities, property conditions & facilities

    No hot water due to defective water heater. Seems centralized water heater has no sparing.

    Stayed 1 night in Jan. 2020

    4/5 Good

    • Liked: Staff & service, room comfort

    Stayed 1 night in Sep. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, room comfort

    Location is fantastic as it’s in the heart of cebu and staff very Hospitable

    Stayed 6 nights in Sep. 2019

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