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Grand Hotel and Apartments Townsville

4.5 star property
Luxury hotel near Magnetic Island Ferry Terminal

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Grand Hotel and Apartments Townsville

Photo gallery for Grand Hotel and Apartments Townsville

Reception
Sports facility
Front of property
Premium bedding, minibar, in-room safe, desk
Breakfast meal

Overview of Grand Hotel and Apartments Townsville

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
8-10 Palmer Street, South Townsville, QLD, 4810
  • Popular LocationJam1 min walk
  • Popular LocationGrill'd1 min walk
  • Popular LocationCactus Jack's Bar & Grill1 min walk
  • Popular LocationMuseum of Tropical Queensland10 min walk

Room options

View all photos for Two Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Two Bedroom Apartment - Eco Green Stay

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
  • 85 sq m
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Premier One Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Premier One Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

Premium bedding, minibar, in-room safe, desk

Premier King Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View King Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Stadium View King Room - Eco Green Stay

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for City View 1 Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

City View 1 Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier One Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Premier One Bedroom Apartment - Eco Green Stay

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View King Room

Premium bedding, minibar, in-room safe, desk

Stadium View King Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment - Eco Green Stay

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment (King and Sofa)

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment (King and Sofa)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior Room - Eco Green Stay

Highlights

Furnished balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City View King Room

Premium bedding, minibar, in-room safe, desk

City View King Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View 1 Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Stadium View 1 Bedroom Apartment - Eco Green Stay

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for City View King Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

City View King Room - Eco Green Stay

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Two Bedroom Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
  • 85 sq m
  • Sleeps 6
  • 2 King Beds OR 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Premier King Room - Eco Green Stay

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for City View 1 Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

City View 1 Bedroom Apartment - Eco Green Stay

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
Pillow menu
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View 1 Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Stadium View 1 Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior One Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Check out before 8am - 1 Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Check out before 8am - 1 Bedroom Apartment

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Dishwasher
TV
Washer/dryer
  • 53 sq m
  • Sleeps 2
  • 1 Double Bed

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4.4 out of 5, Excellent, (1128)
The price is AU$209
for 1 night
includes taxes & fees
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About the area

Townsville

A luxury stay in the heart of Townsville awaits you at Grand Hotel and Apartments Townsville. Within a 20-minute stroll, you'll find popular places like Queensland Country Bank Stadium and Magnetic Island Ferry Terminal. Highlights at this hotel include an outdoor swimming pool and in-room free wired Internet. .Enjoy the gym and pool loungers. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also the convenience of self parking. .Places within a 5-minute walk of this 4.5-property class South Townsville hotel include Maritime Museum of Townsville and Perc Tucker Regional Gallery.

What's nearby

  • Queensland Country Bank Stadium - 12 min walk
  • Castle Hill - 14 min walk
  • The Strand Beach - 15 min walk
  • Magnetic Island Ferry Terminal - 16 min walk
  • Townsville Entertainment & Convention Centre - 3 min drive

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 16 min drive

Restaurants

  • Cowboys Leagues Club - 5 min walk
  • IMC Steak House - 2 min walk
  • Molly Malones Irish Pub - 9 min walk
  • A Touch of Salt - 4 min walk
  • Wild Rice Laos & Thai Cuisine - 5 min walk

About this property

Grand Hotel and Apartments Townsville

Luxury hotel near Magnetic Island Ferry Terminal
Grand Hotel and Apartments Townsville offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. The luxury Grand Hotel and Apartments Townsville also features tour or ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Townsville hotel is smoke free.

  • 106 guestrooms or units
  • 4 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Grand Hotel and Apartments Townsville offers 106 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with premium digital channels and pay-per-view films. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Townsville hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is provided on a weekly basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured parking on site (AUD 15 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services
  • Weekly housekeeping

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking space
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • IPod dock
  • Pay films
  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

Outdoor space

  • Furnished balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Hotel Townsville
Grand Townsville
Townsville Grand Hotel
Grand Hotel Apartments Townsville
Grand Apartments Townsville
Grand Hotel and Apartments Townsville Hotel
Grand Hotel and Apartments Townsville South Townsville
Grand Hotel and Apartments Townsville Hotel South Townsville

Frequently asked questions

What is the cancellation policy at Grand Hotel and Apartments Townsville?

Grand Hotel and Apartments Townsville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel and Apartments Townsville?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Grand Hotel and Apartments Townsville on 21 Apr 2024 start from AU$159.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel and Apartments Townsville?

Yep, Grand Hotel and Apartments Townsville has a secured self car park for AUD 15 per night. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Grand Hotel and Apartments Townsville?

Yep, Grand Hotel and Apartments Townsville is a short 15-minute walk from The Strand Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Does Grand Hotel and Apartments Townsville have a pool?

Grand Hotel and Apartments Townsville has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Grand Hotel and Apartments Townsville have a waterslide?

No, there is no waterslide at Grand Hotel and Apartments Townsville, but Strand Waterpark is a short 17-minute walk away.

Is Grand Hotel and Apartments Townsville family-friendly?

You bet! With amenities like laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise Grand Hotel and Apartments Townsville is a hit with families.

Is there a free airport shuttle available at Grand Hotel and Apartments Townsville?

No, Grand Hotel and Apartments Townsville does not offer an airport shuttle service.

What time are check-in & check-out at Grand Hotel and Apartments Townsville?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Grand Hotel and Apartments Townsville?

No, pets are not allowed.

Grand Hotel and Apartments Townsville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 999 reviews" "
Rating 8 - Good. 317 out of 999 reviews" "
Rating 6 - Okay. 73 out of 999 reviews" "
Rating 4 - Poor. 26 out of 999 reviews" "
Rating 2 - Terrible. 20 out of 999 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tairita

Loved the location and friendly staff!
Stayed 1 night in Apr 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mathew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Neat & clean friendly staff
Stayed 1 night in Mar 2024

4/10 Poor

saige

Travelled with partner
Sent in special request that were not acknowledged or responded too, rooms were never cleaned despite placing sign out requesting for them to clean an need new towels for the four days we were there, nothing was provided.
Stayed 3 nights in Mar 2024

10/10 Excellent

Demi

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Grand Hotel and Apartment’s were so friendly and welcoming, they went above and beyond to ensure we had a great experience.
Stayed 1 night in Mar 2024

10/10 Excellent

Simona

Liked: Cleanliness, staff & service
Georgia on the front desk gave excellent customer service always willing to help.
Stayed 1 night in Feb 2024

8/10 Good

katrina

Liked: Cleanliness, staff & service, amenities
Excellent service
Stayed 1 night in Feb 2024

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at reception were very courteous & friendly. We arrived earlier than expected and they were happy to ask housekeeping to clean our room as a priority so we could check in early. Nice, clean room. Comfortable bed. Great restaurants nearby.
Stayed 1 night in Feb 2024

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were told that it would be an extra $25 per night for parking, then got in the elevator where it advertised accommodation included free undercover parking.
Stayed 1 night in Feb 2024