69.0% Based on 84 reviews TripAdvisor Traveller Rating 3.5 out of 5

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Hotel Description

Located in Cartagena Walled City, El Claustro Hotel House is within a 10-minute walk of popular sights such as Puerta del Reloj and San Pedro Claver Church and Convent. This 15-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. It's in central Cartagena and also a short walk from Teatro Heredia and Santo Toribio Church.

Dining

Start your day off right with a free full breakfast, served each morning from 7 AM to 10 AM. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.

Rooms

Guests can expect to find free WiFi and 24-inch a flat-screen TV with cable channels. Other standard amenities include a minibar, a safe and a phone.

Property features

Guests of El Claustro Hotel House enjoy a rooftop terrace, free WiFi in public areas, and coffee in a common area. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. This hotel also has laundry facilities.

Highlights

  • Walking distance to Puerta del Reloj and San Pedro Claver Church and Convent
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$81 per night

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

69.0% of guests recommend out of 84 reviews

Excellent 22
Good 25
Average 11
Poor 13
Terrible 13
Value <span>4.0</span> out of 5
Rooms <span>3.5</span> out of 5
Cleanliness <span>4.0</span> out of 5
Service <span>4.0</span> out of 5

Property Features

The hotel offers a coffee shop/café and a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Colonial hotel also offers a rooftop terrace, multilingual staff and coffee/tea in common area. Limited complimentary on-site parking is available on a first-come, first-served basis.

  • Safe-deposit box at front desk
  • Luggage storage
  • Coffee/tea in common areas
  • Rooftop terrace
  • Concierge services
  • Snack bar/deli
  • 24-hour front desk
  • Free breakfast
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 15
  • Coffee shop or café
  • Free self parking
  • Number of floors - 3
  • Dry cleaning/laundry service
  • Free WiFi
  • Number of buildings/towers - 1
  • Multilingual staff

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Cartagena (CTG-Rafael Nunez Intl.) (5.1 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

El Claustro Hotel House offers 15 forms of air-conditioned accommodation with minibars and a safe. 24-inch Flat-screen televisions come with cable channels. Bathrooms include a shower. This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free full breakfast daily from 7 AM to 10 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts

Fees

Guests will be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged at check-out to citizens of Colombia regardless of the length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.
  • Resort fee: 19 per cent of room rate

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • El Claustro Hotel House Cartagena
  • El Claustro Hotel House
  • El Claustro House Cartagena
  • El Claustro House

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for foreign visitors). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.