4.4 out of 5

A luxury stay in Carrara awaits you at Mercure Gold Coast Resort. You'll be steps from Palm Meadows Golf Course and 4.9 km (3.1 mi) from Metricon Stadium. Highlights at this family-friendly hotel include 2 outdoor swimming pools, a full-service spa, and a restaurant.

All 292 rooms feature balconies or patios, WiFi, and LCD TVs. 24-hour room service, coffee/tea makers, and in-room childcare are also available.

Property Features

Mercure Gold Coast Resort offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business center, limo/town car service, and meeting rooms are available. Event space at this hotel measures 10097 square feet (938 square meters) and includes a conference center. A children's pool, a spa tub, and a sauna are also featured at the luxury Mercure Gold Coast Resort. A roundtrip airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Carrara hotel.

  • 292 guestrooms or units
  • 3 levels
  • 8 buildings
  • 6 conference rooms
  • 10097 sq ft of conference space
  • 938 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Outdoor tennis courts  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( AUD 24.50 per day )

Available in some public areas: Wireless internet access ( AUD 24.50 per day )

Parking

Free self parking, Valet parking (surcharge)

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (27.4 km) 
  • Property shuttles: Airport shuttle and train station pick-up 
  • Parking: Free self parking; valet parking available for a surcharge 

Room Amenities

Mercure Gold Coast Resort offers 292 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies or patios. LCD televisions come with pay movies. Bathrooms include shower/tub combinations and hair dryers.

In-room wireless high-speed Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony or patio
  • In-room dining (24 hours)
  • LCD television
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

The Restaurant - Overlooking the golf course and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a sauna.

Children under 17 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Tennis lessons on site 

Spa Services

Future Therapy has 3 treatment rooms. Services include Swedish massages, massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily.

  • Facial treatments 
  • Manicures and pedicures 
  • Swedish massage 
  • Steam room in spa 
  • Reflexology 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Massages 
  • Number of treatment rooms 3 

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 2 PM

Special check-in instructions:

Airport transportation is offered 24 hours a day. For details, please contact the property in advance.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
  • Breakfast fee: between AUD 18.00 and AUD 27.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 24.50 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.50 per day (rates may vary)
  • Airport shuttle fee per child: AUD 0.01
  • Valet parking fee: AUD 5.50 per stay
  • A late check-out fee will be charged
  • In-room microwave fee: AUD 50.00 per week
  • Rollaway bed fee: AUD 45.00 per night
  • Onsite credit card charges are subject to a surcharge
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Name

  • Gold Coast Mercure
  • Gold Coast Mercure Resort
  • Mercure Gold Coast
  • Mercure Gold Coast Carrara
  • Mercure Gold Coast Resort
  • Mercure Gold Coast Resort Carrara
  • Mercure Resort Gold Coast
  • Carrara Radisson
  • Radisson Carrara
  • Radisson Hotel Carrara
  • Radisson Resort Gold Coast Hotel Carrara

You should know

Mercure Gold Coast Resort offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation. Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.