Featured Image
1/40 Featured Image

Get an overview of this hotelFamily-friendly hotel with 2 outdoor pools and full-service spa

A luxury stay in Carrara awaits you at Mercure Gold Coast Resort. You'll be steps from Palm Meadows Golf Course, and within 5 km (3 mi) of Lakelands Golf Club and Surfers Paradise Golf Club. Highlights at this family-friendly hotel include 2 outdoor swimming pools, a full-service spa, and a restaurant.

All 292 rooms feature balconies or patios, WiFi, and LCD TVs. Refrigerators and round-the-clock room service make in-room dining convenient. Coffee/tea makers, in-room childcare, and in-room massages are also available.

A day of pampering at Future Therapy can include massages and mani/pedis along with access to the steam room. The restaurant, The Restaurant, is open for breakfast, lunch, and dinner. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the 2 outdoor tennis courts, health club and spa tub plus access to bike rentals. 10097 square feet (938 square meters) of event facilities include 6 meeting rooms and a conference center, and other business amenities include limo/town car service. Additionally, you'll find free WiFi in public areas, a sauna, and a steam room. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of train pick-up service.

Attractions within a 15-minute drive of this 4.5-star Carrara hotel include Jupiters Casino and Cavill Avenue.

Hotel Amenities

Hotel Amenities

Mercure Gold Coast Resort features a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 4.5-star property offers access to limo/town car service and meeting rooms. Event facilities measuring 10097 square feet (938 square meters) include a conference center. This luxury hotel also offers a children's pool, a spa tub, and a sauna. Complimentary self parking is available on site.

Mercure Gold Coast Resort is a smoke-free property.

  • Television in lobby 
  • Terrace 
  • Number of outdoor pools - 2 
  • Free WiFi 
  • Multilingual staff 
  • Outdoor tennis courts 2 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Number of floors - 3 
  • Breakfast available (surcharge) 
  • Newspapers in lobby (surcharge) 
  • Concierge services 
  • Coffee/tea in lobby 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Full-service spa 
  • Health club 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Computer station 
  • Luggage storage 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 
  • Total number of rooms - 292 
  • Valet parking (surcharge) 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Train station pickup (surcharge) 
  • Conference space size (feet) - 10097 
  • Conference center 
  • Free self parking 
  • Conference space size (meters) - 938 
  • Number of meeting rooms - 6 
  • Sauna 
  • Smoke-free property 
  • Number of buildings/towers - 8 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Wireless internet access ( 24.50 AUD per 24-hour period )

Available in some public areas: Free WiFi


Free self parking, Valet parking (surcharge)

Room Amenities

  • Balcony or patio 
  • Connecting/adjoining rooms available 
  • Access via exterior corridors 
  • Air conditioning 
  • In-room childcare (surcharge) 
  • Climate control 
  • Coffee/tea maker 
  • Free toiletries 
  • Desk 
  • Hair dryer 
  • Daily housekeeping 
  • Iron/ironing board 
  • WiFi (surcharge) 
  • Dial-up Internet access (surcharge) 
  • In-room massage available 
  • In-room safe 
  • Pay movies 
  • Refrigerator 
  • Shower/tub combination 
  • Private bathroom 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

The Restaurant - Overlooking the golf course and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a steam room.

Children under 17 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals on site 
  • Tennis lessons on site 

Spa Services

Future Therapy has 3 treatment rooms. Services include massages, facials, and manicures and pedicures. The spa is equipped with a steam room.

The spa is open daily.

  • Facial treatments 
  • Manicures and pedicures 
  • Steam room in spa 
  • Massages 
  • Number of treatment rooms 3 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 
  • Accessible bathroom 
  • Accessible path of travel 
  • Roll-in shower 

Hotel Policies


Minimum check-in age is 18


Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Only service dogs are allowed

24-hour check-in


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AUD 18 per person (approximately)
  • Fee for in-room wireless Internet: AUD 24.50 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 90.00 per vehicle (one way)
  • Airport shuttle fee per child: AUD 0.01 (one way)
  • Valet parking fee: AUD 5.50 per stay
  • In-room microwave fee: AUD 50.00 per week
  • Rollaway bed fee: AUD 45.00 per day
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Sorry, we seem to have had an issue loading our review content. Try again?