4.7 out of 5

"We have stayed at alot of hotels and this one by far was one of the best. Very clean, staff were lovely and i would highly recommend it and will defin ... " More

By a verified traveller on Tue 31 Jul 2018

Enter dates to see availability

Hotel Description

A luxury stay in Cape Schanck awaits you at RACV Cape Schanck Resort. You'll be 2 km (1.2 mi) from National Golf Club and 3.8 km (2.3 mi) from Ace-Hi Ranch. Highlights at this family-friendly hotel include 2 spa tubs, a full-service spa and a golf course.

All 184 rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, balconies or patios and hairdryers. Phones, irons/ironing boards and desks are also available.

A relaxing day at One Spa can include deep-tissue massages, body wraps and body scrubs along with hydrotherapy and mani/pedis. The fine-dining restaurant, Cape, is open for breakfast and dinner. Lighthouse Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 3 outdoor tennis courts, indoor swimming pool and outdoor swimming pool plus access to a driving range. Other amenities include free WiFi in public areas, a fitness centre and a Turkish bath/hammam. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of free self parking.

Attractions within a 20-minute drive of this 5-star Cape Schanck hotel include Pennisula Hot Springs and Rye Beach.

Ocean View Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$139 per night

Deluxe Corner Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Golf Villa

Bed Count 2 King Beds Maximum Occupancy 6 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

RACV Cape Schanck Resort ratings based on 358 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for RACV Cape Schanck Resort

Everyone (98) Couples (211) Family (47)
5 out of 5
It was nice and clean and staff were very friendly.

Posted by on 13 Jul. 2019

Was this review helpful to you?
5 out of 5

Posted by on 7 Jul. 2019

Was this review helpful to you?
5 out of 5

Posted by on 7 Jul. 2019

Was this review helpful to you?
5 out of 5

Posted by on 22 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

23 Jun. 2019 by Jemima

Dear Anonymous, Thank you for taking the time to provide feedback in regard to your recent experience at the RACV Cape Schanck. We are delighted to see that you rated the resort four out of five. We hope to welcome you back to the RACV Cape Schanck Resort in the near future. Kind Regards, Jemima Wood Front Office Duty Manager

5 out of 5
Absolutely beautiful . Everything is lovely. The food, the bed, pool and the views. Terrific.

Posted by on 21 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

23 Jun. 2019 by Jemima

Dear Anonymous, Thank you for taking the time to provide feedback following your stay with us at the RACV Cape Schanck Resort. We are delighted to see you rated the resort five out five. We are so pleased to hear you had a great experience during you stay with us. We are continuously aiming for this level of guest satisfaction and I look forward to sharing your review with our team. We hope to welcome you back to the RACV Cape Schanck Resort in the near future. Kind Regards, Jemima Wood – Front Office Manager

5 out of 5
What a fantastic quiet location with excellent staff and meals.

Posted by on 18 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

21 Jun. 2019 by Jemima Wood

Dear Anonymous, Thank you for taking the time to provide feedback following your experience with us at the RACV Cape Schanck Resort. We are delighted to see that you rated the resort five out of five. It is great to hear you enjoyed the location, staff and restaurants during your stay with us. We hope to welcome you back to the RACV Cape Schanck Resort in the near future. Kind Regards, Jemima Wood – Front Office Manager

5 out of 5
Nice property. Very clean and great location. Great food at Cape but definitely a special occasion place as it was very expensive.

Posted by on 11 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

11 Jun. 2019 by Dean Newell

Dear Anonymous, Thank you for taking the time to provide feedback following your stay with us at the RACV Cape Schanck Resort. We are pleased to hear that you found the resort to be up to its 5-star standard and liked the location. It is also great to hear that you enjoyed the food at our Cape Restaurant. We hope to welcome you back to the RACV Cape Schanck Resort in the near future. Kind regards, Dean Newell Resort Manager

4 out of 5
The architecture of the building is beautiful, the room was pleasant. We originally booked an Ocean View room that was separate to the main building. Upon check in the very friendly receptionist informed us that he had upgraded us to the main building with a view of the golf course. After saying that we really wanted an ocean view, he swapped us to another room. We did have an ocean view however it overlooked the carpark and the turning circle entrance of the hotel. Given the location of this hotel, a car is a must and the food options are limited (especially for breakfast). You have a choice for breakfast (buffet at $31 each or egg and bacon wrap from the Golf Shop). The cafe on site does not serve breakfast however there are limited options like a pastry or muffin and coffee. We tried to book the spa 24 hours in advance but being a long weekend One Spa was fully booked. The room service was good, and the delivery was prompt (there is a delivery charge of $7.50). The hotel does not provide complimentary bottled water (unusual for a hotel of this calibre). If you want water take your own or pay $10 for a bottle of Voss. We had a drink in the foyer bar before dinner, the staff attention left a lot to be desired. We waited for 10 mins in a very quiet time and then had to go to reception to get our order taken. There was plenty of staff, but it seemed they were too busy changing shifts to serve guests. Would we stay again? Perhaps not.

Posted by on 10 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

11 Jun. 2019 by Andrew Whalan

Dear Anonymous, Thank you for taking the time to leave feedback about your recent stay at the RACV Cape Schanck Resort. Your feedback provides us with an opportunity to improve, and we are grateful for your views. I have discussed your comments about the staff attention at the Lighthouse lounge with the Food and Beverage Manager. We use them as an opportunity to improve the service experience for our guests in the future. I am sorry that this impacted your stay. RACV prides itself on the standard of service provided to our members and highly values any feedback received, I am therefore most grateful to you for taking the time to write to me about your experience. We hope to welcome you back to the resort in the future. Kind regards, Andrew Whalan – Resort Operations Manager

5 out of 5
I loved this property. I liked the blend of old and new. We stayed in a cottage with amazing ocean front views and sea breezes. Then, went to the new for breakfast, dinner and the spa. My only disappointment was could care less attitude in management at the day spa. Customer service is compulsory at these resorts and she spoils their reputation. Otherwise, I am wandering when to go back. Best views/food/and accommodation prices in Victoria.

Posted by on 25 May 2019

Was this review helpful to you?
Comment from Hotel Management

27 May 2019 by Dean Newell

Dear Anonymous, Thank you for taking the time to provide feedback following your experience with us at the RACV Cape Schanck Resort. It is great to read that you liked the blend of both old and new. Our new 5-star Resort is quite amazing, but the pre-existing accommodation holds its own unique and beautiful sense to complete our property. We are thrilled you enjoyed the views that surround the resort and found the food delicious! It is very disappointing to read that you didn’t receive a positive vibe from the Day Spa staff. Our guests are very important to us and we always strive to make them feel special and assist wherever we can, and it is unfortunate that this was not presented to you. I will be sure to pass your feedback on to all relevant departments. We hope to welcome you back to the RACV Cape Schanck Resort in the near future. Kind regards, Dean Newell – Resort Manager

3 out of 5
The remote location and the facilities were very great, appeared to be a 5 star hotel, however the service and the variety of meal options available on the menus (in room dining and restaurants) were disappointing. Not enough healthy food options. The staff were pleasant however seem very inexperienced in 5star hospitality. They need to be trained more and have higher expectations of their staff than they do. Very disappointed that I spent 3 nights here and wasn’t able to access the day spa. The day spa was one of the reasons I booked this hotel and when I arrived and tried to book into the day spa it was fully booked for the next 5 weeks (apparently) and the staff weren’t apologetic at all. I was made to feel like I should have know this piece of information??.....the hotel needs to facilitate their guests better....and perhaps send out an email asking whether they intend to make a spa booking as bookings are required in advance to guest arrival.

Posted by on 23 May 2019

Was this review helpful to you?
Comment from Hotel Management

24 May 2019 by Hotel Management

Dear Anonymous, Thank you for taking the time to provide feedback following your experience with us at the RACV Cape Schanck Resort. We are very happy to see that you enjoyed the location and the facilities during your time at the resort. We are disappointed to see the rest of your stay did not meet your expectation prior to arrival. If you would like to discuss this further, please do not hesitate to contact the Duty Manager on shift at the resort. We hope to welcome you back to the RACV Cape Schanck Resort in the near future. Kind regards, Dean Newell Resort Manager

About the RACV Cape Schanck Resort

Location Trent Jones Drive, Cape Schanck, VIC 3939

Property Features

RACV Cape Schanck Resort offers its guests a full-service spa, a golf course, and 2 hot tubs. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, an indoor pool, and a kid's pool are also featured at the luxury RACV Cape Schanck Resort. Free self parking is available. This 5-star Cape Schanck hotel is smoke free.

  • 184 guestrooms or units
  • 5 levels
  • Built in 2018
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 3
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (127.3 km / 79.1 mi)
  • Parking: Free self parking

Room Amenities

RACV Cape Schanck Resort offers 184 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Rooms open to balconies or patios. 55-inch Flat-screen televisions come with premium digital channels. This Cape Schanck hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains.

  • Private balcony or patio
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Electric kettle
  • Cribs (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Cape – Overlooking the ocean and golf course, this fine-dining restaurant serves breakfast and dinner. Reservations are required.

Mantellina – This Cafe specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Lighthouse Lounge – Overlooking the ocean and golf course, this lobby lounge only serves light fare. Open daily.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Guests booked in Auto Club room categories must present proof of Royal Auto Club of Victoria (RACV) or affiliated auto club membership to receive the discounted room rate. Non-members will be charged an additional fee at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 31 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • RACV Cape Schanck Resort
  • RACV Cape Schanck
  • Racv Cape Schanck Hotel Cape Schanck
  • RACV Cape Schanck Resort Mornington Peninsula
  • RACV Resort
  • RACV Cape Schanck Resort Mornington Peninsula

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.