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Reviews

4.0 / 5Good
4,163 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Delfines Beach
    2 min drive
  • Popular Location
    Iberostar Cancun Golf Course
    3 min drive
  • Popular Location
    El Rey Ruins
    4 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    12 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-01-27. Try updating your dates to see prices for your trip.

    About this area

    Cancun

    Located on the beach, The Westin Resort & Spa Cancun is in Cancun's Zona Hotelera neighborhood. The area's natural beauty can be seen at Delfines Beach and Tortuga Beach, while Ventura Park Cancun and Aquaworld are popular area attractions. Cancun Interactive Aquarium and Delphinus Dreams are not to be missed. Our guests love the resort's quiet location.

    Popular Location

    What's nearby

    • Delfines Beach - 2 min drive
    • Iberostar Cancun Golf Course - 3 min drive
    • Maya Cancun Museum - 4 min drive
    • El Rey Ruins - 4 min drive
    • Ventura Park Cancun - 5 min drive

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

    Restaurants

    • Sea & Stones Restaurant – Open daily.
    • Arena Sports Bar – Restaurant. Open daily.
    • Sabor Casual Kitchen – Restaurant. Open daily.

    About this property

    The Westin Resort & Spa Cancun

    Catch some rays at the beach or spend the day relaxing at The Westin Resort & Spa Cancun's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 379 rooms offer free WiFi, pillowtop beds, and LED TVs with cable channels. Other amenities available to guests include 24-hour room service, separate bathtubs and showers, and coffee makers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free valet parking

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 346-390 for adults and MXN 176-346 for children
    3 restaurants
    1 poolside bar and 1 bar
    24-hour room service

    Things to do

    6 outdoor pools
    Aerobics classes
    Basketball
    Children's pool
    Fitness center
    Full-service spa
    Outdoor tennis court
    Pilates classes
    Playground
    Sauna
    Shopping
    Spa tub
    Steam room
    Yoga classes

    Family friendly

    6 outdoor pools
    Children's pool
    Dry cleaning service
    Laundry facilities
    Playground
    Snack bar/deli

    Conveniences

    ATM/banking services
    Ballroom
    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Turndown service
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    Business center
    Computer station
    Meeting rooms
    Conference space

    Outdoors

    Beach loungers
    Beach umbrellas
    Beachfront location
    Garden
    Pool sun loungers
    Pool umbrellas
    Terrace

    Spa

    Aromatherapy
    Body treatments
    Body wraps
    Couples treatment room(s)
    Facials
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage - on the beach
    Massage - prenatal
    Massage - sports
    Massage - Swedish
    Reflexology
    Spa open daily
    Spa tub
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage
    Wheelchair-accessible registration desk
    Wheelchair-accessible pool
    Wheelchair-accessible fitness center
    Wheelchair-accessible business center
    Wheelchair-accessible restaurant
    Visual alarms in hallways

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Pillow-top mattress

    Bathroom

    Free toiletries
    Hair dryer
    Separate bathtub and shower

    Entertainment

    Cable channels
    LED TV

    Food and drink

    Coffee/tea maker
    Free bottled water

    More

    Access via exterior corridors
    Desk
    In-room massage
    Iron/ironing board
    Laptop-compatible safe
    Phone
    Turndown service
    5 - Excellent
    1,599
    4 - Good
    1,508
    3 - Okay
    602
    2 - Mediocre
    253
    1 - Poor
    201
    4.2
    Cleanliness
    4.3
    Service and Staff
    4.2
    Amenities
    3.8
    Property condition

    2/5

    • Liked: Staff & service
    • Disliked: Cleanliness, amenities, property conditions & facilities

    The resort looks old, it has alot of work that needs to be done. Our water temperature was soo off, while my kids and i were taking showers , it would go from extremely hot to extremely cold throughput the shower, soo unpleasant. We had ants in our room, one day i woke up with ants on my face! The staff was amazing, super friendly super nice and always greeting us everywhere we went. But this resort needs some serious updating. Probably will not stay here again, we are Marriott members and this was a step down.

    Stayed 4 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very good. Excellent for home stay! 2 bedroom with kitchen and washing machine. Will come next time!

    Stayed 2 nights in Jan. 2020

    3/5

    • Liked: Staff & service, amenities

    The beach and main pool area is nice. The area we were in was noisy at night because of the echo in the hall, the beds were not comfortable and you either got cold or scalding hot in the shower. I believe we were in the older section , avoid this section if you can.

    Stayed 2 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Large w many options. Good breakfast and amenities. Disliked it was far down on hotel zone.

    Stayed 5 nights in Jan. 2020

    3/5

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Jan. 2020

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