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Reviews

4.5 / 5Wonderful
1,761 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Cancun Interactive Aquarium
    1 min walk
  • Popular Location
    La Isla Shopping Mall
    3 min walk
  • Popular Location
    Aquaworld
    3 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    19 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-02-28. Try updating your dates to see prices for your trip.

    About this area

    Cancun

    Located on the beach, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is in Cancun's Zona Hotelera neighborhood, an area with great shopping. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Aquaworld. Traveling with kids? Don't miss Delphinus Dreams and Ventura Park Cancun.

    Popular Location

    What's nearby

    • Cancun Interactive Aquarium - 1 min walk
    • La Isla Shopping Mall - 3 min walk
    • Forum Beach - 3 min drive
    • Aquaworld - 3 min drive
    • Cancun Convention Center - 3 min drive

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

    Restaurants

    • Oceano – Garden-view restaurant with a bar offering Mexican cuisine. Serves breakfast and lunch daily.
    • Viento – Beachfront restaurant with a bar offering regional cuisine. Serves lunch and dinner daily.
    • Duna Sports Bar – Pool-view bar offering American cuisine. Serves lunch, dinner, and light fare daily, happy hour available.
    • Tierra Market – Open daily.

    About this property

    The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

    Catch some rays at the beach or spend the day relaxing at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. All 580 rooms boast jetted tubs and offer free WiFi and washers/dryers. Balconies and sofa beds are standard, as are LCD TVs with cable channels.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free valet parking
    24-hour roundtrip airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    Buffet breakfast available for a fee daily 7 AM–11 AM: MXN 420.00 per person
    2 restaurants and 1 coffee shop/café
    1 bar
    Room service available

    Things to do

    24-hour fitness center
    2 outdoor tennis courts
    Basketball
    Children's pool
    Full-service spa
    Mini golf
    Outdoor pool
    Shopping
    Tennis
    Volleyball

    Family friendly

    Children's club (surcharge)
    Children's pool
    Dry cleaning service
    DVD player
    Free cribs/infant beds
    Laundry facilities
    Microwave
    Mini golf
    Outdoor pool
    Refrigerator
    Snack bar/deli
    Sofa bed
    Supervised childcare/activities (surcharge)
    Washer/dryer

    Conveniences

    ATM/banking services
    Elevator

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    English
    Spanish

    Business services

    1 meeting room
    Business center
    Conference space (608 square feet)

    Outdoors

    BBQ grill(s)
    Beach loungers
    Beach umbrellas
    Beachfront location
    Garden
    Pool sun loungers
    Pool umbrellas
    Terrace

    Spa

    10 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Detox wraps
    Facials
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage - on the beach
    Massage - Swedish
    Massage/treatment rooms
    Outdoor treatment areas
    Sauna
    Spa open daily
    Spa tub

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Braille signage
    In-room accessibility
    Visual alarms in hallways
    Wheelchair-accessible fitness center
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel
    Wheelchair-accessible pool
    Wheelchair-accessible registration desk
    Wheelchair-accessible restaurant
    Wheelchair-accessible spa

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains
    Ceiling fan
    Sofa bed double
    Free cribs/infant beds
    Premium bedding

    Bathroom

    Bathrobes
    Free toiletries
    Hair dryer
    Jetted bathtub
    Shower/tub combination

    Entertainment

    Cable channels
    DVD player
    LCD TV

    Food and drink

    Cleaning supplies
    Coffee/tea maker
    Cookware/dishes/utensils
    Dishwasher
    Microwave
    Refrigerator
    Stovetop

    Outdoor space

    Balcony

    More

    Access via exterior corridors
    Connecting rooms available
    Desk
    In-room massage
    Iron/ironing board
    Laptop-compatible safe
    Phone
    Washer and dryer
    4.5

    Wonderful

    5 - Excellent
    1,143
    4 - Good
    462
    3 - Okay
    84
    2 - Mediocre
    50
    1 - Poor
    22
    4.6
    Cleanliness
    4.5
    Service and Staff
    4.5
    Amenities
    4.6
    Property condition

    2/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    My stay

    Stayed 1 night in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The rooms are beautiful and well designed. The pools and beach are are perfect. It is also across the street from a mall that is excellent access to shopping and dining.

    Stayed 3 nights in Feb. 2020

    2/5

      This traveller didn’t leave comments with their review
      Stayed 1 night in Feb. 2020

      4/5 Good

      • Liked: Cleanliness, room comfort

      Food poisoning after our last lunch at the pool area in addition to general very slow service, not good experience. Still having stomach cramps...secondly, we were assigned to a room located at building 12 near the cooling system belonging to the next property with terrible noise level 24/7. Westin really need to soundproof the doors in to these rooms. Sadly when we pointed out this noise to the bellboy he informed us that the noise will cease at midnight. May be knowledge update of the property is required.

      Stayed 5 nights in Feb. 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Property was super clean and staff was always pleasant. On checkout day our flight was not until 10:00pm. They allowed for us to enjoy the facility until we were ready to leave. They stored our bags and we just used or debit card for any purchases at the beach or pool. Before we left to airport, we were allowed to shower in the gym, which was a huge positive for us. We really enjoyed our stay here.

      Stayed 2 nights in Feb. 2020

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