- Liked: Cleanliness, property conditions & facilities, room comfort
- Disliked: Staff & service
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Located on the beach, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is in Cancun's Zona Hotelera neighborhood, an area with great shopping. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Aquaworld. Traveling with kids? Don't miss Delphinus Dreams and Ventura Park Cancun.
Property was super clean and staff was always pleasant. On checkout day our flight was not until 10:00pm. They allowed for us to enjoy the facility until we were ready to leave. They stored our bags and we just used or debit card for any purchases at the beach or pool. Before we left to airport, we were allowed to shower in the gym, which was a huge positive for us. We really enjoyed our stay here.