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Reviews

3.7 / 5Good
198 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Forum Beach
    3 min walk
  • Popular Location
    Cancun Convention Center
    6 min walk
  • Popular Location
    Tortuga Beach
    3 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    23 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-01-23. Try updating your dates to see prices for your trip.

    About this area

    Cancun

    Located on the beach, Reflect Cancun Resort & Spa is in Cancun's Zona Hotelera neighborhood. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Forum Beach. Traveling with kids? Don't miss Cancun Interactive Aquarium and Delphinus Dreams.

    Popular Location

    What's nearby

    • Forum Beach - 3 min walk
    • Cancun Convention Center - 6 min walk
    • Tortuga Beach - 3 min drive
    • Cancun Interactive Aquarium - 4 min drive
    • La Isla Shopping Mall - 4 min drive

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

    Restaurants

    • O – Ocean-view buffet restaurant offering international cuisine. Open daily.
    • Risotto – Restaurant offering Italian cuisine. Serves dinner daily. Reservations required.
    • Ayami – Restaurant offering Asian cuisine. Open daily. Reservations required.
    • The Grill – Poolside restaurant offering international cuisine. Serves lunch and dinner daily.
    • Coco Café – Coffee shop. Open daily.

    About this property

    Reflect Cancun Resort & Spa

    Catch some rays at the beach or spend the day relaxing at Reflect Cancun Resort & Spa 's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 395 rooms feature thoughtful touches like free minibar items and bathrobes, plus free WiFi and LED TVs with cable channels. Furnished balconies, 24-hour room service, and free bottled water are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free valet parking

    Food and drink

    5 restaurants and 1 coffee shop/café
    7 bars/lounges, 1 swim-up bar and 1 poolside bar
    24-hour room service

    Things to do

    24-hour fitness center
    4 outdoor pools
    Beach volleyball
    Children's pool
    Full-service spa
    Playground
    Shopping
    Volleyball
    Yoga classes

    Family friendly

    4 outdoor pools
    Babysitting/childcare (surcharge)
    Children's pool
    Dry cleaning service
    Free children's club
    Free supervised childcare/activities
    Grocery/convenience store
    Laundry facilities
    Playground
    Snack bar/deli

    Conveniences

    ATM/banking services
    Elevator
    Gift shop/newsstand
    Grocery/convenience store

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    2 meeting rooms
    Business center
    Computer station

    Outdoors

    Beach loungers
    Beach umbrellas
    Beachfront location
    Free beach cabanas
    Garden
    Picnic area
    Pool sun loungers
    Pool umbrellas
    Terrace

    Spa

    5 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Facials
    Hydrotherapy
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage - sports
    Massage/treatment rooms
    Reflexology
    Sauna
    Spa open daily
    Spa tub
    Steam room

    More

    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Blackout drapes/curtains
    Climate control (air conditioning)
    Linens

    Bathroom

    Bathrobes
    Free toiletries
    Hair dryer
    Shower
    Towels

    Entertainment

    Cable channels
    LED TV
    Premium channels

    Food and drink

    Free bottled water
    Free minibar

    Outdoor space

    Balcony

    More

    Desk
    Iron/ironing board
    Laptop-compatible safe
    Phone
    5 - Excellent
    64
    4 - Good
    66
    3 - Okay
    25
    2 - Mediocre
    22
    1 - Poor
    21
    4.1
    Cleanliness
    3.9
    Service and Staff
    3.5
    Amenities
    3.8
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff is the best part of this property. One of the best beaches. Walking distance to shopping and entertainment

    Stayed 6 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The Refect Cancun proved to be BETTER then we expected! The look and feel of this property was low-key and luxurious enough and met our needs perfectly. The decor was tastefully done, not gaudy, but beautiful. I cannot say enough about the friendliness and hardworking staff that we encountered. Our favorite at The Grill was Pedro...he went out of his way to make sure we remembered our stay with many extra touches during our lunch and dinner visits. This new management is trying tremendously hard to be the best. I emailed the hotel ahead of time to make sure that the rooms that my sister and her daughters stayed in would be AC up to speed, and I have a feeling that they may have heard me and followed through. We were more than comfortable (even when we left the slider open to hear the surf!) We had one minor problem with a waiter at the Japanese restaurant on site, but the Manager went out of his way to make it up to us. NOTE: to management and public...they may be trying hard to make sushi, but it has too much sticky rice...had to leave so much on our plates (should be a red flag to chef/staff). We could have easily passed on this one. Our group four (two middle aged moms and a 20 and 17 year old) were VERY impressed with this hotel choice! We can highly recommend. Oh, and the 90 minutes we took to travel to the Dreams Resort (one of their sister resorts) was an eye opener and proved to be worth our time spent.$$

    Stayed 7 nights in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Hotel very clean and staff very friendly, pools nice znd clean, very little line ups fof meals etc. Only slight negative online tablets in rooms and posters/flyers around hotrl advertidkng information sbout the hotel need updating information all incorrect

    Stayed 5 nights in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 6 nights in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Recommended

    The hotel is good. The service is wonderful.

    Stayed 2 nights in Dec. 2019

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