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Reviews

4.3 / 5Very Good
1,310 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Crococun Zoo
    4 min drive
  • Popular Location
    Ojo de Agua Beach
    7 min drive
  • Popular Location
    Puerto Morelos Reef
    9 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-02-23. Try updating your dates to see prices for your trip.

    About this area

    Puerto Morelos

    Located in Puerto Morelos, Now Sapphire Riviera Cancun All Inclusive is next to a golf course and on the beach. Puerto Morelos Reef and El Manglar Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Ventura Park Cancun and Crococun Zoo. Traveling with kids? Consider Xoximilco, or check out an event or a game at El Rey Polo Country Club.

    Popular Location

    What's nearby

    • Crococun Zoo - 4 min drive
    • Ojo de Agua Beach - 7 min drive
    • Puerto Morelos Town Square - 9 min drive
    • San Jose Catholic Parish - 9 min drive
    • Puerto Morelos Reef - 9 min drive

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

    About this property

    Now Sapphire Riviera Cancun All Inclusive

    Catch some rays at the beach or spend the day relaxing at Now Sapphire Riviera Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. All 488 rooms feature thoughtful touches like free minibar items and pillow menus, plus free WiFi and LCD TVs with cable channels. Guests will also find balconies, iPod docks, and 24-hour room service.

    All-inclusive details

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

    Gratuities and taxes

    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

    Food and beverages

    All buffet and à la carte meals, snacks, and beverages included
    24-hour room service
    In-room minibar (all beverages included)
    Number or type of beverages limited at one or more venues

    Activities and facilities/equipment

    All non-motorized water sports are included.

    Water activities

    Kayaking
    Snorkeling
    Windsurfing

    Land activities

    Fitness facilities
    Soccer
    Tennis
    Volleyball
    Access to golf course
    Golf green fees

    Lessons/classes/games

    Aerobics
    Dancing
    Water fitness

    Kids' club

    Supervised activities for children between 3 and 12 years old

    Entertainment

    Onsite entertainment and activities
    Access to onsite clubs
    Onsite live performances

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free valet parking

    Food and drink

    All buffet and à la carte meals, snacks, and beverages included
    7 restaurants and 1 coffee shop/café
    2 poolside bars, 5 bars/lounges and 1 swim-up bar
    24-hour room service

    Things to do

    18 holes of golf
    3 outdoor pools
    2 outdoor tennis courts
    Aerobics classes
    Arcade/game room
    Basketball
    Beach volleyball
    Billiards/pool table
    Children's pool
    Fitness center
    Full-service spa
    Kayaking
    Motorized watercraft
    Nightclub
    Playground
    Sauna
    Scuba diving
    Shopping
    Snorkeling
    Steam room
    Tennis
    Volleyball
    Windsurfing

    Family friendly

    3 outdoor pools
    Arcade/game room
    Babysitting/childcare (surcharge)
    Children's pool
    Dry cleaning service
    DVD player
    Free children's club
    Free cribs/infant beds
    Free rollaway/extra beds
    Free supervised childcare/activities
    In-room child care (surcharge)
    Laundry facilities
    Playground

    Conveniences

    ATM/banking services
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    1 meeting room
    Business center
    Conference space (8295 square feet)

    Outdoors

    Beach umbrellas
    Beachfront location
    Pool sun loungers
    Terrace

    Spa

    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Detox wraps
    Facials
    Hydrotherapy
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage - on the beach
    Massage - sports
    Massage - Swedish
    Massage/treatment rooms
    Outdoor treatment areas
    Reflexology
    Sauna
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel

    More

    Beach towels
    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains
    Ceiling fan
    Down comforter
    Free cribs/infant beds
    Free rollaway beds
    Pillow menu

    Bathroom

    Bidet
    Free toiletries
    Hair dryer
    Shampoo
    Soap
    Toilet paper

    Entertainment

    32-inch LCD TV
    Cable channels
    DVD player
    iPod dock
    MP3 dock

    Food and drink

    Coffee/tea maker
    Free bottled water
    Free minibar

    Outdoor space

    Balcony

    More

    Desk
    Free local calls
    In-room massage
    Iron/ironing board
    Laptop-friendly workspace
    Phone
    Safe
    Turndown service
    4.3

    Very Good

    5 - Excellent
    689
    4 - Good
    411
    3 - Okay
    130
    2 - Mediocre
    49
    1 - Poor
    31
    4.6
    Cleanliness
    4.5
    Service and Staff
    4.2
    Amenities
    4.4
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities
    • Disliked: Property conditions & facilities

    Stayed 7 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 7 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 6 nights in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Standard All Inclusive

    Service and staff were excellent. The rooms were pretty standard and the resort itself seemed pretty mediocre for the price. But rooms were clean and comfortable. Nothing out of the ordinary.. avoid the sushi.. it's was sub par. Ceviche was excellent! Alcohol was all well.. which I expected more. Overall a nice place but very standard

    Stayed 3 nights in Feb. 2020

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities

    The staff and food was amazing. No complaints. We went there to be in a wedding party and they put on a fabulous venue.

    Stayed 7 nights in Feb. 2020

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