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Reviews

4.6 / 5Wonderful
1,611 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Aquaworld
    10 min walk
  • Popular Location
    Cancun Interactive Aquarium
    3 min drive
  • Popular Location
    Maya Cancun Museum
    3 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    19 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-02-17. Try updating your dates to see prices for your trip.

    About this area

    Cancun

    Located on the beach, JW Marriott Cancun Resort & Spa is in Cancun's Zona Hotelera neighborhood. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Tortuga Beach. Traveling with kids? Don't miss Aquaworld and Cancun Interactive Aquarium.

    Popular Location

    What's nearby

    • Aquaworld - 10 min walk
    • Cancun Interactive Aquarium - 3 min drive
    • Maya Cancun Museum - 3 min drive
    • Iberostar Cancun Golf Course - 4 min drive
    • La Isla Shopping Mall - 5 min drive

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

    Restaurants

    • Sedona Grill – Pool-view restaurant with a bar. Serves breakfast, lunch, and dinner.

    About this property

    JW Marriott Cancun Resort & Spa

    Catch some rays at the beach or spend the day relaxing at JW Marriott Cancun Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 8 restaurants. All 448 rooms provide free WiFi and free wired Internet, LED TVs with cable channels, and conveniences like sitting areas and coffee makers. Other amenities available to guests include balconies, 24-hour room service, and minibars.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free valet parking
    24-hour roundtrip airport shuttle (surcharge)

    Food and drink

    Breakfast available for a fee: USD 28 per person
    8 restaurants and 1 coffee shop/café
    4 bars/lounges, 1 swim-up bar and 1 poolside bar
    24-hour room service

    Things to do

    24-hour fitness center
    3 outdoor pools
    Aerobics classes
    Children's pool
    Full-service spa
    Indoor pool
    Motorized watercraft
    Outdoor tennis court
    Pilates classes
    Playground
    Sauna
    Shopping
    Spa tub
    Steam room
    Surfing/boogie boarding
    Tennis
    Yoga classes

    Family friendly

    3 outdoor pools
    Babysitting/childcare (surcharge)
    Children's club (surcharge)
    Children's pool
    Dry cleaning service
    Free cribs/infant beds
    Free rollaway/extra beds
    Indoor pool
    In-room child care (surcharge)
    Laundry facilities
    Playground
    Supervised childcare/activities (surcharge)

    Conveniences

    Ballroom
    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    Business center
    Meeting rooms
    Conference space

    Outdoors

    Beachfront location
    Garden
    Rooftop terrace

    Spa

    Aromatherapy
    Ayurvedic treatments
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Facials
    Manicures and pedicures
    Massages
    Spa tub
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Visual alarms in hallways
    Wheelchair-accessible business center
    Wheelchair-accessible fitness center
    Wheelchair-accessible path of travel
    Wheelchair-accessible pool
    Wheelchair-accessible registration desk
    Wheelchair-accessible restaurant
    Wheelchair-accessible spa

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains
    Free cribs/infant beds
    Free rollaway beds
    Pillow menu
    Premium bedding

    Bathroom

    Bathrobes
    Free toiletries
    Hair dryer

    Entertainment

    Cable channels
    LED TV
    Pay movies
    Premium channels

    Food and drink

    Coffee/tea maker
    Minibar

    Outdoor space

    Balcony

    More

    Desk
    Free newspapers
    In-room massage
    Iron/ironing board
    LED light bulbs
    Phone
    Recycling
    Safe
    Separate sitting area
    Slippers
    Turndown service
    4.6

    Wonderful

    5 - Excellent
    1,168
    4 - Good
    308
    3 - Okay
    81
    2 - Mediocre
    29
    1 - Poor
    25
    4.8
    Cleanliness
    4.7
    Service and Staff
    4.6
    Amenities
    4.6
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I like the cleanliness of property and the friendliness of the staff. Its absolutely beautiful room and view. I didn't like the choices of restaurant and that the Sedona outdoor dining leaves eating utensils on the table with birds flying, landing and eating leftovers Also the staff always lay the eating utensils on the same table even after the staff cleans that birds land on.

    Stayed 3 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Hotel is pretty new and clean. However, Marriott has better restaurants and choices of food.

    Stayed 4 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 5 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very beautiful property Great tequila bar great restaurant selections

    Stayed 4 nights in Jan. 2020

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