Excelsior Palace Portofino Coast

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools

Choose dates to view prices

Excelsior Palace Portofino Coast

Photo gallery for Excelsior Palace Portofino Coast

Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Junior Suite
Property amenity
Private beach, sun-loungers, beach umbrellas, beach towels

Overview of Excelsior Palace Portofino Coast

Reviews
9.4

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Breakfast includedBreakfast includedBreakfast included
  • Restaurant

Explore the area

Map
Via San Michele Di Pagana 8, Rapallo, GE, 16035
  • Popular LocationMarina di Rapallo3 min walk
  • Popular LocationRapallo Station15 min walk
  • Popular LocationSanta Margherita Ligure Portofino Station19 min walk
  • AirportGenoa (GOA-Cristoforo Colombo)33 min drive

Room options

Exclusive Double Room, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Classic Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Superior Queen

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, Sea View

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Heating
  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Classic Queen

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Rapallo

You'll be connected to the convention centre at Excelsior Palace Portofino Coast, and within just a 10-minute stroll of Marina di Rapallo and San Michele di Pagana Beach. Highlights at this luxury hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body scrubs and aromatherapy. The seafood restaurant, Ristorante Lord Byron, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Yachting Bar is the hotel's own lobby lounge, serving drinks along with breakfast and light fare. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site marina and gym. Other amenities include free WiFi in public areas, a conference centre and a seasonal outdoor swimming pool. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of train pick-up service. .Within a 30-minute drive of this 5-property class Rapallo hotel, attractions include Portofino Marina and Camogli Beach.

What's nearby

  • Marina di Rapallo - 3 min walk
  • Spiaggia pubblica Travello - 10 min walk
  • Rapallo Castle - 15 min walk
  • Santa Margherita Ligure Castle - 2 min drive
  • Abbazia di San Girolamo al Monte di Portofino - Complesso Monumentale La Cervara - 5 min drive

Getting around

  • Rapallo Station - 15 min walk
  • Genoa (GOA-Cristoforo Colombo) - 33 min drive

Restaurants

  • Caravaggio Cafè - 11 min walk
  • Caffè Il Cristallo - 11 min walk
  • Ristorante Pizzeria Sapore di Mare - 14 min walk
  • Bella Napoli - 9 min walk
  • Yacht Club Rapallo SRL - 4 min walk

About this property

Excelsior Palace Portofino Coast

Luxury hotel on the beach, with 2 outdoor swimming pools
Simply step outside to unwind on the hotel's beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers. At Excelsior Palace Portofino Coast, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a seasonal outdoor pool, a health club and a rooftop terrace. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 119 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 dining venues
  • 2 coffee shops
  • Conference rooms
  • 6997 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 1901
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Lift
  • Bar or lounge
  • Bar by the pool
Excelsior Palace Portofino Coast offers 119 accommodations with minibars and a safe. This individually furnished accommodation includes desk chairs. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. This Rapallo hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (EUR 20 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Eden Roc Lounge
  • Ristorante Lord Byron
  • Sporting Bar
  • Yachting Bar

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Free beach club
  • Full-service spa
  • Health club
  • Pilates classes

Family friendly

  • 2 outdoor pools
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (6,997 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Marina
  • On a private beach
  • On the bay
  • On the boardwalk
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1901
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 24 April:
  • One of the dining venues
  • Beach
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 18 lb per pet
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 110.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 110.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Excelsior Palace
Excelsior Palace Hotel
Excelsior Palace Hotel Rapallo
Excelsior Palace Rapallo
Hotel Excelsior Palace
Excelsior Palace Hotel
Excelsior Portofino Coast
Excelsior Palace Portofino Coast Hotel
Excelsior Palace Portofino Coast Rapallo
Excelsior Palace Portofino Coast Hotel Rapallo

Frequently asked questions

What is the cancellation policy at Excelsior Palace Portofino Coast?

Excelsior Palace Portofino Coast offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Excelsior Palace Portofino Coast?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Excelsior Palace Portofino Coast on 1 May 2024 start from AU$571.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Excelsior Palace Portofino Coast?

Yep, Excelsior Palace Portofino Coast has valet parking for EUR 20 per day. Onsite parking is limited.

Are there any beaches close to Excelsior Palace Portofino Coast?

Yep, Excelsior Palace Portofino Coast is a short 7-minute walk from San Michele di Pagana Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours. The beach is closed seasonally each year from January 1 until April 24.

Is there a spa on site at Excelsior Palace Portofino Coast?

Yep, there is an onsite spa at Excelsior Palace Portofino Coast. You'll enjoy heaps of services like detox wraps, body scrubs and facials, as well as beachside massages.

Does Excelsior Palace Portofino Coast have a pool?

Yep, and guests recommend it! Excelsior Palace Portofino Coast has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from June to September.

What luxury perks are available at Excelsior Palace Portofino Coast?

Excelsior Palace Portofino Coast features a private beach, 2 outdoor pools and a full-service spa.

What makes Excelsior Palace Portofino Coast a romantic place to stay?

Couples spa treatments and beachfront dining, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Excelsior Palace Portofino Coast.

Is Excelsior Palace Portofino Coast family-friendly?

You bet! With amenities like kids' meals and babysitting services, as well as childcare services in the guestrooms, it's no surprise Excelsior Palace Portofino Coast is a hit with families.

Does Excelsior Palace Portofino Coast serve breakfast?

Yep, our visitors quite like the free buffet brekkie here! Available daily from 7:30 AM to 10:30 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Excelsior Palace Portofino Coast?

No, Excelsior Palace Portofino Coast does not offer an airport shuttle service.

Is there a bar or restaurant at Excelsior Palace Portofino Coast?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from January 1 until April 24.

What time are check-in & check-out at Excelsior Palace Portofino Coast?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Excelsior Palace Portofino Coast?

Cats and dogs are welcome at Excelsior Palace Portofino Coast, with food and water bowls on offer. Just so you know, there's a weight limit of up to 8 kg per pet.

Is there a golf course on site at Excelsior Palace Portofino Coast?

There is a golf course next to Excelsior Palace Portofino Coast.

Excelsior Palace Portofino Coast Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 736 out of 1000 reviews" "
Rating 8 - Good. 204 out of 1000 reviews" "
Rating 6 - Okay. 35 out of 1000 reviews" "
Rating 4 - Poor. 15 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Wonderful!!
This is our third stay at this most wonderful hotel, and it continues to improve to more than a 5 star hotel - this is a 5 star luxury hotel and one of the best I have stayed in while touring Italy. Elegant, kind, professional - with the top amenities. Just wonderful, and we look forward to our next stay here.
Stayed 1 night in Dec 2023

6/10 Okay

Leslie

Travelled with partner

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely gorgeous! Staff was incredible also. I would highly recommend this hotel. The views were spectacular!
Stayed 3 nights in Nov 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredible. Special thanks to concierge Angelo. Beyond kind and helpful. All staff over delivered. Great property.
Stayed 3 nights in Oct 2023

10/10 Excellent

YINTING

Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay. My group of four absolutely fell in love with the unique atmosphere that the Excelsior Palace fosters. The antique furniture and paintings are everywhere, giving it an air of luxury that is hard to replicate. The staff is the incredibly helpful and kind. Oreste at the evening bar was wonderful - Francesco the bellman was such a delight to greet in the morning. Breakfast was fantastic, and the Lord Byron restaurant was reasonable quality for dinner. Value for their spa services is pretty good, especially compared to other luxury resorts. Daniela was wonderful to work with.
Stayed 2 nights in Nov 2023

10/10 Excellent

abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel! Wow
Stayed 1 night in Nov 2023

10/10 Excellent

Beatriz I

Stayed 1 night in Nov 2023

10/10 Excellent

Nella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Say hello to Tequila the bar’s house cat.
I had the pleasure of staying at this exceptional establishment, and I can't praise it enough. The accommodation was truly luxurious, and the service was unparalleled. Every detail was thoughtfully attended to, making our stay an unforgettable experience. If you're looking for a place that offers nothing short of excellence, this is the one. I highly recommend it to anyone seeking the epitome of luxury and hospitality. Parking available on site and in walking distance to Rapallo.
Stayed 2 nights in Nov 2023

10/10 Excellent

Richa

Liked: Cleanliness, staff & service, property conditions & facilities
Water leakage in our room
Stayed 2 nights in Oct 2023