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3.7 out of 5

"Pleasant and very helpful staff. Reasonable price. Quiet and very peaceful surrounding area. Shower can be more clean and beddings can be updated. Sta ... " More

By a verified traveller on Fri 06 May 2016

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Hotel Description

A family-friendly stay in Tanah Rata awaits you at Heritage Hotel Cameron Highlands. You'll be steps from Church of Our Lady of Mount Carmel and 1.9 km (1.2 mi) from Cameron Highlands Trail No. 9. Highlights at this hotel include in-room free WiFi, balconies, and LCD TVs.

The coffee shop, Rainforest, is open for breakfast, lunch, and dinner. Vintage Lounge Bar is the hotel's own bar, serving drinks along with light fare. 398 square feet (37 square meters) of event facilities include meeting rooms and a conference center, and other business amenities include limo/town car service. Other amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7 AM and 10:30 AM. There's also the convenience of free self parking.

Attractions within a 15-minute drive of this 3-star Tanah Rata hotel include Cameron Highland Night Market and Boh Tea Plantation.

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$48* Per night/room 31 Mar. - 1 Apr.

Superior Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe King

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior King

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Quad

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Heritage Hotel Cameron Highlands ratings based on 10 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Heritage Hotel Cameron Highlands

Everyone (2) Couples (7) Family (1)
2 out of 5
This hotel needs renovating & some new staff. Our first room had a lot of ants so we were moved to a room that had fewer ants. Service was not available in the lounge areas, the bar was closed & the "fitness centre" was just a few treadmills. Most of the staff were rude, particularly to my wife. Only one woman at the front desk was pleasant.

Posted by on 2 Dec. 2023

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4 out of 5

Nice and peaceful property to stay

Pleasant and very helpful staff. Reasonable price. Quiet and very peaceful surrounding area. Shower can be more clean and beddings can be updated. Staff are amazing, and is the highlight throughout our stays.

Posted by , from sydney on 6 May 2016

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3 out of 5
Cons: Dirty oil smell from kitchen filters into room if window open. There is no bar as advertised just an exbar where diners wanting a drink are hidden awa
Location: Central
Facilities: Tired; Value: Moderate; Service: Amateur; Cleanliness: Lacking; Not for western tourists.

Posted by , from Malaysia on 18 Jun. 2014

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3 out of 5
Pros: Large room
Cons: Wifi unusable and only in lobby, broken hair dryer and shower head in bath
Location: Tranquil, Good views
Facilities: Unpretentious, Good indoor play areas; Value: Could be better; Service: Amateur; Cleanliness: Lacking, Did not clean carpets; Nice walk to main area of Tanah Rata

Posted by on 30 Dec. 2013

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5 out of 5
Pros: Location and quality, beautiful garden settings with little private places to sit
Facilities: Above average; Value: Affordable; Service: Outstanding; Cleanliness: Faultless;

Posted by , from Australia - VIC - Regional VIC on 21 Sep. 2013

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4 out of 5
Pros: Lots of free car park space and big room!
Cons: Same breakfast daily, if not driving will have to walk up hill for 300m to reach hotel. Can be very dark & scary at night.
Location: Tranquil, Good views
Facilities: Typical; Value: Average price; Service: Friendly, Courteous; Cleanliness: Pleasant;

Posted by , from Singapore on 13 Aug. 2013

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3 out of 5
Pros: Breakfast was good.
Cons: Finding previous occupants food still in the fridge!
Location: Nice position, Reasonable access
Facilities: Tired, Ordinary, Old; Value: Excessive, Unreasonable; Service: Basic, Sufficient, Polite; Cleanliness: Tidy, Neat; Needs some maintenance. Not worth twice the price of all the other places where we stayed in Malaysia.

Posted by , from Australia - VIC - Melbourne on 4 Apr. 2013

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5 out of 5
Location: Inspiring
Facilities: Nice ; Value: Economical; Service: Courteous; Cleanliness: Pristine;

Posted by , from Malaysia on 24 Dec. 2012

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4 out of 5
Pros: Perched at the top of the hill, it offers good view and cool weather. Also it is away from the road traffice and noise.
Cons: Can,t think of.
Location: Tranquil
Facilities: Nice ; Value: Affordable; Service: Polite; Cleanliness: Pleasant; ample parking with both open and sheltered lots.

Posted by , from Singapore on 23 Nov. 2012

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4 out of 5
Pros: Views, just Magic
Cons: Bathtub
Location: Good views
Facilities: Nice ; Value: Cheap; Service: Friendly; Cleanliness: Pleasant;

Posted by on 7 Aug. 2012

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About the Heritage Hotel Cameron Highlands

Location Jalan Gereja, Tanah Rata, Pahang 39000

Renovations + Closures

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:

  • Fitness facility

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Meeting rooms and limo/town car service are available. Public spaces have free WiFi. Event space at this hotel measures 398 square feet (37 square meters) and includes a conference center. A fitness center, a rooftop terrace, and a library are also featured at the family-friendly Heritage Hotel Cameron Highlands. Free self parking is available. This 3-star Tanah Rata hotel is smoke free.

  • 238 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • 398 sq ft of conference space
  • 37 sq m of conference space
  • Terrace on the roof
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Heritage Hotel Cameron Highlands offers 238 accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:30 AM.

Rainforest - This coffee shop serves breakfast, lunch, and dinner.

Heritage Grill and BBQ - This restaurant specializes in barbecue and serves dinner only.

Vintage Lounge Bar - This bar serves light fare only.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 70.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Heritage Hotel Cameron Highlands

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, Diners Club, and JCB International. Cash is not accepted.

  • Children stay free
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Temperature checks are available to guests
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MYR 28 for adults and MYR 18 for children
  • Rollaway bed fee: MYR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cameron Highlands Heritage Hotel
  • Heritage Cameron
  • Heritage Cameron Highlands
  • Heritage Cameron Highlands Hotel
  • Heritage Cameron Highlands Tanah Rata
  • Heritage Cameron Hotel
  • Heritage Hotel Cameron Highlands
  • Heritage Hotel Cameron Highlands Tanah Rata
  • Hotel Heritage Cameron
  • Hotel Heritage Cameron Highlands
  • Heritage Hotel Cameron Highlands Tanah Rata
  • Heritage Cameron Highlands
  • Heritage Hotel Cameron Highlands Hotel
  • Heritage Hotel Cameron Highlands Tanah Rata
  • Heritage Hotel Cameron Highlands Hotel Tanah Rata

You should know

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.